can't view images on websites in firefox 3 with ubuntu

Asked by Roger Michael

just installed ubuntu 8.4, which came with ff3, did updates once online, but can't see any images thumbnails on websites and also can't view the graphics associated with my igoogle homepage.
have tried installing the plugin that automatically came up for adobe flash, which kept coming up even after I installed it until I went into the terminal to install it, but still can't view any images. I have also already checked to make sure images are not blocked on ff3 and have checked to make sure that the about:config details are set properly as detailed in other forums regarding this issue. I have been working on it for nearly 24 hours now and am frustrated at not being able to find a fix...please help, I am a newbie to ubuntu and hope someone here has an answer that will solve this problem.
in addition I am also finding that ff3 will not load some websites at all instead giving me an "address not found/server not found" message, this happened when I tried to download adobe flash from the adobe website and when I tried to access mozilla firefox website as well. I don't know if the two problems are linked, or not, I have also attempted to fix this problem with no success so if you know how to resolve this also...well that would be just swell. I really thought ubuntu was going to be easier than this to use...I am kinda disappointed, but always up to increase my tech know how...so I hope you can help me.
Thanks

Question information

Language:
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Status:
Solved
For:
Ubuntu firefox-3.0 Edit question
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This question was reopened

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#1

Can you send here some public web address with this image issue ...?

Thank you

Revision history for this message
Roger Michael (ram1062) said :
#2

sure.....
social networking site: http://profile.myspace.com/Modules/Applications/Pages/Canvas.aspx?appId=104903&friendId=353734192&appParams=null

also: http://www.plentyoffish.com/basicsearch.aspx?iama=m&seekinga=f&minage=18&maxage=99&searchtype=&starsign=&ethnicity=0&country=1&state=&City=&miles=100&z_code=&viewtype=0&imagesetting=0&sorting=0&cmdSearch=Go+Fishing&Profession=&Interests=&save=1

Also can not view customized graphic theme on igoogle homepage the message where the page header/theme graphic should be has a "sending failed, please try again later" message.

Hope this helps
Thanks

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#3

I can read images without any issue...

So please... try to clean your Firefox profile....

Clean firefox mozilla profile

Close all opened Firefox and try to delete your Firefox user setting open a terminal from applications → Accessories → Terminal and type:
mv .mozilla .mozilla_old
and restart Firefox.

If you have a lot of bookmarks please export them before move your setting directory, then import them again from saved file into Firefox.
Also take note of your installed Firefox extensions, to reinstall them.

if this works then delete the .mozilla_old directory, from terminal, type:
rm -fr .mozilla_old

hope this helps

Revision history for this message
Roger Michael (ram1062) said :
#4

did as you suggested, but still no images show up on the second link we provided and now the first link shows as if the page/application that was contained there never existed. and still no theme graphics on igoogle either.
Any other suggestions would be much appreciated.
thanks

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#5

Be sure your system is fully upgraded then try to reinstall Firefox...

Open a Terminal from the menu Applications → Accessories → Terminal and type:
(when the system ask you a password give your user password, you will not see nothing when you type it, then press enter)

sudo dpkg --configure -a
sudo apt-get -f install
sudo apt-get --fix-missing install
sudo apt-get clean
sudo apt-get update
sudo apt-get upgrade
sudo apt-get dist-upgrade
sudo apt-get clean
sudo apt-get autoremove

sudo apt-get update
sudo apt-get --reinstall --purge install firefox-3.0

Hope this helps

Revision history for this message
Roger Michael (ram1062) said :
#6

so far as I can tell the system is fully upgraded and updated. you did not say if firefox should be closed first. before performing this action, so we left it open in order to have access to the list you provided.
We put all the commands listed into the terminal as you listed them. some went right through, others gave a failed to fetch message and said we should do apt-get-update, but we went on with your list as instructed since you did not address any of the messages we might encounter.
Still the igoogle theme does not show and neither do the images on the second website we gave you earlier.
So should we have closed firefox before entering the list you gave us? would that have resulted in the failed to fetch messages we got?
or is there something else we should try? any more suggestions would be greatly appreciated.
we have included the terminal text from what we did below if that helps you in any way to help us.
thanks again

roger@Roger:~$ sudo dpkg --configure -a
[sudo] password for roger:
roger@Roger:~$ sudo apt-get -f install
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer required:
  linux-headers-2.6.24-19-generic linux-headers-2.6.24-19
Use 'apt-get autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
roger@Roger:~$ sudo apt-get --fix-missing install
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer required:
  linux-headers-2.6.24-19-generic linux-headers-2.6.24-19
Use 'apt-get autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
roger@Roger:~$ sudo apt-get clean
roger@Roger:~$ sudo apt-get update
Err http://us.archive.ubuntu.com hardy Release.gpg
  Could not resolve 'us.archive.ubuntu.com'
Err http://us.archive.ubuntu.com hardy/main Translation-en_US
  Could not resolve 'us.archive.ubuntu.com'
Err http://us.archive.ubuntu.com hardy/restricted Translation-en_US
  Could not resolve 'us.archive.ubuntu.com'
Err http://us.archive.ubuntu.com hardy/universe Translation-en_US
  Could not resolve 'us.archive.ubuntu.com'
Err http://us.archive.ubuntu.com hardy/multiverse Translation-en_US
  Could not resolve 'us.archive.ubuntu.com'
Err http://us.archive.ubuntu.com hardy-updates Release.gpg
  Could not resolve 'us.archive.ubuntu.com'
Err http://us.archive.ubuntu.com hardy-updates/main Translation-en_US
  Could not resolve 'us.archive.ubuntu.com'
Err http://us.archive.ubuntu.com hardy-updates/restricted Translation-en_US
  Could not resolve 'us.archive.ubuntu.com'
Err http://us.archive.ubuntu.com hardy-updates/universe Translation-en_US
  Could not resolve 'us.archive.ubuntu.com'
Err http://us.archive.ubuntu.com hardy-updates/multiverse Translation-en_US
  Could not resolve 'us.archive.ubuntu.com'
Hit http://security.ubuntu.com hardy-security Release.gpg
Ign http://security.ubuntu.com hardy-security/main Translation-en_US
Ign http://security.ubuntu.com hardy-security/restricted Translation-en_US
Ign http://security.ubuntu.com hardy-security/universe Translation-en_US
Ign http://security.ubuntu.com hardy-security/multiverse Translation-en_US
Hit http://security.ubuntu.com hardy-security Release
Hit http://security.ubuntu.com hardy-security/main Packages
Hit http://security.ubuntu.com hardy-security/restricted Packages
Hit http://security.ubuntu.com hardy-security/main Sources
Hit http://security.ubuntu.com hardy-security/restricted Sources
Hit http://security.ubuntu.com hardy-security/universe Packages
Hit http://security.ubuntu.com hardy-security/universe Sources
Hit http://security.ubuntu.com hardy-security/multiverse Packages
Hit http://security.ubuntu.com hardy-security/multiverse Sources
Reading package lists... Done
W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/hardy/Release.gpg Could not resolve 'us.archive.ubuntu.com'

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/hardy/main/i18n/Translation-en_US.bz2 Could not resolve 'us.archive.ubuntu.com'

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/hardy/restricted/i18n/Translation-en_US.bz2 Could not resolve 'us.archive.ubuntu.com'

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/hardy/universe/i18n/Translation-en_US.bz2 Could not resolve 'us.archive.ubuntu.com'

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/hardy/multiverse/i18n/Translation-en_US.bz2 Could not resolve 'us.archive.ubuntu.com'

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/hardy-updates/Release.gpg Could not resolve 'us.archive.ubuntu.com'

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/hardy-updates/main/i18n/Translation-en_US.bz2 Could not resolve 'us.archive.ubuntu.com'

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/hardy-updates/restricted/i18n/Translation-en_US.bz2 Could not resolve 'us.archive.ubuntu.com'

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/hardy-updates/universe/i18n/Translation-en_US.bz2 Could not resolve 'us.archive.ubuntu.com'

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/hardy-updates/multiverse/i18n/Translation-en_US.bz2 Could not resolve 'us.archive.ubuntu.com'

W: Some index files failed to download, they have been ignored, or old ones used instead.
W: You may want to run apt-get update to correct these problems
roger@Roger:~$ sudo apt-get upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
roger@Roger:~$ sudo apt-get dist-upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
roger@Roger:~$ sudo apt-get clean
roger@Roger:~$ sudo apt-get autoremove
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer required:
  linux-headers-2.6.24-19-generic linux-headers-2.6.24-19
The following packages will be REMOVED:
  linux-headers-2.6.24-19 linux-headers-2.6.24-19-generic
0 upgraded, 0 newly installed, 2 to remove and 0 not upgraded.
After this operation, 68.3MB disk space will be freed.
Do you want to continue [Y/n]? y
(Reading database ... 113668 files and directories currently installed.)
Removing linux-headers-2.6.24-19-generic ...
Removing linux-headers-2.6.24-19 ...
roger@Roger:~$ sudo apt-get update
Err http://us.archive.ubuntu.com hardy Release.gpg
  Could not resolve 'us.archive.ubuntu.com'
Err http://us.archive.ubuntu.com hardy/main Translation-en_US
  Could not resolve 'us.archive.ubuntu.com'
Err http://us.archive.ubuntu.com hardy/restricted Translation-en_US
  Could not resolve 'us.archive.ubuntu.com'
Err http://us.archive.ubuntu.com hardy/universe Translation-en_US
  Could not resolve 'us.archive.ubuntu.com'
Err http://us.archive.ubuntu.com hardy/multiverse Translation-en_US
  Could not resolve 'us.archive.ubuntu.com'
Err http://us.archive.ubuntu.com hardy-updates Release.gpg
  Could not resolve 'us.archive.ubuntu.com'
Err http://us.archive.ubuntu.com hardy-updates/main Translation-en_US
  Could not resolve 'us.archive.ubuntu.com'
Err http://us.archive.ubuntu.com hardy-updates/restricted Translation-en_US
  Could not resolve 'us.archive.ubuntu.com'
Err http://us.archive.ubuntu.com hardy-updates/universe Translation-en_US
  Could not resolve 'us.archive.ubuntu.com'
Err http://us.archive.ubuntu.com hardy-updates/multiverse Translation-en_US
  Could not resolve 'us.archive.ubuntu.com'
Hit http://security.ubuntu.com hardy-security Release.gpg
Ign http://security.ubuntu.com hardy-security/main Translation-en_US
Ign http://security.ubuntu.com hardy-security/restricted Translation-en_US
Ign http://security.ubuntu.com hardy-security/universe Translation-en_US
Ign http://security.ubuntu.com hardy-security/multiverse Translation-en_US
Hit http://security.ubuntu.com hardy-security Release
Hit http://security.ubuntu.com hardy-security/main Packages
Hit http://security.ubuntu.com hardy-security/restricted Packages
Hit http://security.ubuntu.com hardy-security/main Sources
Hit http://security.ubuntu.com hardy-security/restricted Sources
Hit http://security.ubuntu.com hardy-security/universe Packages
Hit http://security.ubuntu.com hardy-security/universe Sources
Hit http://security.ubuntu.com hardy-security/multiverse Packages
Hit http://security.ubuntu.com hardy-security/multiverse Sources
Reading package lists... Done
W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/hardy/Release.gpg Could not resolve 'us.archive.ubuntu.com'

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/hardy/main/i18n/Translation-en_US.bz2 Could not resolve 'us.archive.ubuntu.com'

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/hardy/restricted/i18n/Translation-en_US.bz2 Could not resolve 'us.archive.ubuntu.com'

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/hardy/universe/i18n/Translation-en_US.bz2 Could not resolve 'us.archive.ubuntu.com'

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/hardy/multiverse/i18n/Translation-en_US.bz2 Could not resolve 'us.archive.ubuntu.com'

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/hardy-updates/Release.gpg Could not resolve 'us.archive.ubuntu.com'

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/hardy-updates/main/i18n/Translation-en_US.bz2 Could not resolve 'us.archive.ubuntu.com'

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/hardy-updates/restricted/i18n/Translation-en_US.bz2 Could not resolve 'us.archive.ubuntu.com'

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/hardy-updates/universe/i18n/Translation-en_US.bz2 Could not resolve 'us.archive.ubuntu.com'

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/hardy-updates/multiverse/i18n/Translation-en_US.bz2 Could not resolve 'us.archive.ubuntu.com'

W: Some index files failed to download, they have been ignored, or old ones used instead.
W: You may want to run apt-get update to correct these problems
roger@Roger:~$ sudo apt-get --reinstall --purge install firefox-3.0
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 0 not upgraded.
Need to get 1065kB of archives.
After this operation, 0B of additional disk space will be used.
Do you want to continue [Y/n]? y
Err http://us.archive.ubuntu.com hardy-updates/main firefox-3.0 3.0.3+build1+nobinonly-0ubuntu0.8.04.1
  Could not resolve 'us.archive.ubuntu.com'
Get:1 http://security.ubuntu.com hardy-security/main firefox-3.0 3.0.3+build1+nobinonly-0ubuntu0.8.04.1 [1065kB]
Fetched 1065kB in 36s (29.3kB/s)
(Reading database ... 98937 files and directories currently installed.)
Preparing to replace firefox-3.0 3.0.3+build1+nobinonly-0ubuntu0.8.04.1 (using .../firefox-3.0_3.0.3+build1+nobinonly-0ubuntu0.8.04.1_i386.deb) ...
Unpacking replacement firefox-3.0 ...
Setting up firefox-3.0 (3.0.3+build1+nobinonly-0ubuntu0.8.04.1) ...
Please restart all running instances of Firefox-3.0, or you will experience problems.

roger@Roger:~$

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#7

You must only restart firefox...
But please dress some download errors...
Open menu System → Administration → Software sources and please select download from main server and redo:

Be sure your system is fully upgraded then try to reinstall Firefox...

Open a Terminal from the menu Applications → Accessories → Terminal and type:
(when the system ask you a password give your user password, you will not see nothing when you type it, then press enter)

sudo dpkg --configure -a
sudo apt-get -f install
sudo apt-get --fix-missing install
sudo apt-get clean
sudo apt-get update
sudo apt-get upgrade
sudo apt-get dist-upgrade
sudo apt-get clean
sudo apt-get autoremove

sudo apt-get update
sudo apt-get --reinstall --purge install firefox-3.0

Hope this helps

Revision history for this message
Roger Michael (ram1062) said :
#8

tried to upgrade as you instructed, but received failed to fetch messages so now what? we are under the impression we can't redo until we can successfully upgrade.
sorry we are truly newbies to ubuntu and have never had this problem with ff on our windows xp system.
any more suggestions please?
thanks again

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#9

Might be your images issue and fetch errors are related to your dns settings...
Please open a terminal... and type:

sudo gedit /etc/resolv.conf

copy and paste the file content here.

Thank you

Revision history for this message
Andre Mangan (kyphi) said :
#10

Please forgive my intrusion marcobra.

I too can access both those sites without any problem as long as I give permission to allow scripts in Firefox.
In Galeon (another browser without a script blocker) both sites display normally.

So, if you have the "No Script" add-on installed you need to change permission via the No Script icon in the bottom right corner of your screen.

You might also check your settings in FF, go to Edit, Preferences, Content and ensure that there is a tick next to the four options, especially "Load Images Automatically".

Ubuntu is indeed easy to use but at the moment everything probably seems very unfamiliar to you. Hang in there - it is worth it.

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#11

You are welcome Andre... i don't consider this as an intrusion...

We have deleted the user profile in Firefox and we have purged and reinstalled Firefox... to put Firefox to default setting...

Now i want to verify why Roger's pc can't fetch the updates from main site... i'm thinking about a transient or a DNS issue...

Thank you

Revision history for this message
Roger Michael (ram1062) said :
#12

### BEGIN INFO
#
# Modified_by: NetworkManager
# Process: /usr/bin/NetworkManager
# Process_id: 4221
#
### END INFO

nameserver 192.168.1.1

Here's the information you requested. Sorry we didn't get back to you last night but it was getting late and we were a little teched out. Thought it would be better if we started fresh. Also checked what Andre suggested and that was as it should be. We feel its never a bad thing to learn more about your own system and how to fix issues when they come up.

Thanks Again for your patience and help

Revision history for this message
Roger Michael (ram1062) said :
#13

I'm just curious, did I say something wrong or is someone trying to figure this problem out and just hasn't figured it out or has this problem stump you? I'd just like to know where this issue stands. I do appreciate any help in this matter.

It seems now the first link I provided at least from my ubuntu system, I'm not even taken to their standard home page, I just get a list of the links on their home page.

Thanks in advance for your help.

Revision history for this message
Andre Mangan (kyphi) said :
#14

Just to satisfy your curiosity: No, you did not do anything wrong. The people that answer questions here are Linux users of varying degrees of expertise who give up their free time to help others. They also have to attend to the chores of daily living as well as living in different parts of the world and therefore in different time zones.

From the above postings I see that Firefox has been removed from your system and has been re-installed.
Is your update manager working? Check by going to System, Administration, Update Manager and left click on "Check".

I would also install Galeon, another browser to see if it also cannot display the URLs you want to access. To do that, go to Applications, Add/Remove, locate Galeon, place a tick next to it and click on "Apply Changes".

Revision history for this message
Roger Michael (ram1062) said :
#15

I did what you said at update manager and got this:

 W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/hardy/Release.gpg Could not resolve 'archive.ubuntu.com'

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/hardy/main/i18n/Translation-en_US.bz2 Could not resolve 'archive.ubuntu.com'

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/hardy/restricted/i18n/Translation-en_US.bz2 Could not resolve 'archive.ubuntu.com'

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/hardy/universe/i18n/Translation-en_US.bz2 Could not resolve 'archive.ubuntu.com'

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/hardy/multiverse/i18n/Translation-en_US.bz2 Could not resolve 'archive.ubuntu.com'

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/hardy-updates/Release.gpg Could not resolve 'archive.ubuntu.com'

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/hardy-updates/main/i18n/Translation-en_US.bz2 Could not resolve 'archive.ubuntu.com'

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/hardy-updates/restricted/i18n/Translation-en_US.bz2 Could not resolve 'archive.ubuntu.com'

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/hardy-updates/universe/i18n/Translation-en_US.bz2 Could not resolve 'archive.ubuntu.com'

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/hardy-updates/multiverse/i18n/Translation-en_US.bz2 Could not resolve 'archive.ubuntu.com'

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/hardy-security/Release.gpg Could not resolve 'archive.ubuntu.com'

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/hardy-security/main/i18n/Translation-en_US.bz2 Could not resolve 'archive.ubuntu.com'

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/hardy-security/restricted/i18n/Translation-en_US.bz2 Could not resolve 'archive.ubuntu.com'

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/hardy-security/universe/i18n/Translation-en_US.bz2 Could not resolve 'archive.ubuntu.com'

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/hardy-security/multiverse/i18n/Translation-en_US.bz2 Could not resolve 'archive.ubuntu.com'

W: Some index files failed to download, they have been ignored, or old ones used instead.

then I tried to load Galeon only to find it not listed at all in the add/remove list.

My google page is back to normal, looks and seems to be working fine now. I don't know if this will help but I tried to load a radio station and I got a warning saying I was missing codecs. I don't know if its related I just thought it might help. thanks for all your help.

Revision history for this message
Andre Mangan (kyphi) said :
#16

Re Galeon- that may be because "show all available applications" was not selected.

If your original question is now solved, please mark it as "Solved" with kudos going to marcobra who has done all the work.

Although I would gladly answer all your questions, you need to pose these separately - that is how this system works.

Revision history for this message
Roger Michael (ram1062) said :
#17

I found Galeon and attempted to load it and got this:

W: Failed to fetch http://archive.ubuntu.com/ubuntu/pool/universe/g/galeon/galeon-common_2.0.4-1ubuntu1_all.deb
  Could not resolve 'archive.ubuntu.com'

W: Failed to fetch http://archive.ubuntu.com/ubuntu/pool/universe/x/xulrunner/libmozjs0d_1.8.1.13+nobinonly-0ubuntu1_i386.deb
  Could not resolve 'archive.ubuntu.com'

W: Failed to fetch http://archive.ubuntu.com/ubuntu/pool/universe/x/xulrunner/libxul-common_1.8.1.13+nobinonly-0ubuntu1_all.deb
  Could not resolve 'archive.ubuntu.com'

W: Failed to fetch http://archive.ubuntu.com/ubuntu/pool/universe/x/xulrunner/libxul0d_1.8.1.13+nobinonly-0ubuntu1_i386.deb
  Could not resolve 'archive.ubuntu.com'

W: Failed to fetch http://archive.ubuntu.com/ubuntu/pool/universe/g/galeon/galeon_2.0.4-1ubuntu1_i386.deb
  Could not resolve 'archive.ubuntu.com'

then a box came up that said: Application installation failed.
Sorry about adding other questions. I do like ubuntu so far and I think I'll really like it much more once I am able to see its full potential. Again I thank you...any more suggestions?

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#18

First try this:

Network problem Open dns

Please try to ping your router ip address...?
please open a Terminal from the menu Applications → Accessories → Terminal and type:

ping 192.168.1.1

if you get an answer from your router then i think that is only a DNS issue

sudo gedit /etc/dhcp3/dhclient.conf

give your user password when requested, you don't see nothing when you type it, then press enter.

Change the prepend line to read:

prepend domain-name-servers 208.67.222.222, 208.67.220.220;

save and exit and restart your newortk:

sudo /etc/init.d/networking restart

if this doesn't solve please try this:

---------------------------------------------------------------------------

Ubuntu 8.10 DNS dont' works

If you can open the page http://82.105.36.210/ and not http://www.elart.it is a DNS issue... so please try:

Migth be related to this bug https://bugs.edge.launchpad.net/ubuntu/+source/network-manager/+bug/279262

As a workaround please try to set OpenDns dns server https://www.opendns.com/smb/start/
into your resolv.conf and lock it:

Open a Terminal from the menu Applications → Accessories → Terminal and type:
(when the system ask you a password give your user password, you will not see nothing when you type it, then press enter)

sudo gedit /etc/resolv.conf

add this rows as first DNS server (you can also put your provider DNS instead of OpenDNS servers)

nameserver 208.67.222.222
nameserver 208.67.220.220

save and exit

Then to avoid other modification from other program, lock your resolv.conf, still sing terminal type:

sudo chattr +i /etc/resolv.conf

Then try... if still this doesn't works please reboot your pc, and try again.

Hope this helps

Revision history for this message
Andre Mangan (kyphi) said :
#19

Roger, who have you got set up as your download server?

Go to Software Sources (System, Administration, Software Sources) and where it says "Download from" make a change to see if it works.

Revision history for this message
Roger Michael (ram1062) said :
#20

marcobra - ok, did the ping thing, but you didn't define the answer I should expect from my router so I don't know whether or not I got the right answer from my router......it did something and then kept doing over and over again counting up to over 500 when I finally closed the window, please clarify the answer I would expect to get from my router if I perform the ping.
Next I did the sudo getit you provided, and the prepend and the restart network command as you suggested, still has not resolved this issue.
So....you said to see if the two pages you provided would load, they both did, so now what? Since you said if one loaded and the other didn't it would seem to be a DNS issue.
So I don't know where to go from this point. A couple of notes: yesterday my google loaded fine with theme graphics and today it does not. Also, fyi......the ethernet card that had to be installed is designed for windows compatibility, however the seller did say he thought it would work just fine on Ubuntu.....when the internet installer was here he just installed the ethernet and then connected the router to verify that it had connection however, we did not run the cd that accompanied the ethernet hardware......as the internet installer said there should be no reason to. Would this be a cause for the problems I am having?
Also I looked at the "bug" link you provided, but couldn't make sense of the info there so didn't know what else to do with it. I also went through the "work around" you suggested, however, it would not accept my username and password, so I am stuck as to what to do from this point in regards to that as well.
Andre - I checked the Software Source, as you suggested, it was on main source, and I changed it to Unites States and it downloaded packages and then disappeared.
So I put it back to "Main Server" and it did the same thing. Not sure what that means or where to go from here.
Thanks again to both of you for your continued patience and help.....and other suggestions would be appreciated.

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Andre Mangan (kyphi) said :
#21

In Software Sources, the window for "Download from" gives you several options such as "Main Server", "Server for Australia (in my case)", the mirror that I use (provided by my ISP) and "Other".
When you click on "Other", you are presented with the option of selecting a server in the country where you live - perhaps your ISP operates a mirror.

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Roger Michael (ram1062) said :
#22

Andre: ok, I did so, and let it pick the best mirror for me and then went through the process from there...same result, it went through the process and then disappeared, still can't view the theme graphics on my google home page.
What's next?

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marcobra (Marco Braida) (marcobra) said :
#23

Please open a terminal and copy and paste here the result of:

ifconfig -a

command.

Thank yuo

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Roger Michael (ram1062) said :
#24

The info from the terminal ifconfig -a :

roger@Roger:~$ ifconfig -a
eth0 Link encap:Ethernet HWaddr 00:14:6c:82:02:a8
          inet addr:192.168.1.3 Bcast:192.168.1.255 Mask:255.255.255.0
          inet6 addr: fe80::214:6cff:fe82:2a8/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
          RX packets:30480 errors:0 dropped:0 overruns:0 frame:0
          TX packets:20941 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:39747822 (37.9 MB) TX bytes:2119767 (2.0 MB)
          Interrupt:5 Base address:0xa000

lo Link encap:Local Loopback
          inet addr:127.0.0.1 Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING MTU:16436 Metric:1
          RX packets:434 errors:0 dropped:0 overruns:0 frame:0
          TX packets:434 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:21700 (21.1 KB) TX bytes:21700 (21.1 KB)

So whats next? Thanks for your continued help.

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Andre Mangan (kyphi) said :
#25

I cannot help but think that there are several problems here.

Updating appears to work erratically - Firefox, even though purged and reinstalled still does not function as it should with Google graphics loading only on occasions.

Question: Is this a 32 bit system or 64 bit? Which version of Ubuntu 8.04 was installed - 32 or 64 bit?

The error message resulting from trying to access "http://archive.ubuntu.com/ubuntu/dists/hardy/main/i18n/Translation-en_US.bz2" is "could not resolve archive.ubuntu.com". The address is correct up to and including "i18n/". The file "Translation-en_US.bz2" does not appear to exist.

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Roger Michael (ram1062) said :
#26

I know that I have a 32bit system, but the ubuntu software... I really don't know because it came without any paper work other than the cardboard sleeve that it came in, and the information on that doesn't say if its for a 32 or 64 bit system. I've also gone to the ubuntu web site and couldn't find anything that would tell me if the software I received is for a 32 or 64 bit system.

All i found was this: ubuntu is available for PC, 64-bit PC and intel based mac architectures.
Well, thanks for your help anyway, maybe you can tell me how to uninstall ubuntu and reinstall my windows98. I've been unable to do so myself.

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Andre Mangan (kyphi) said :
#27

If you are going to re-install anything why not re-install Ubuntu? Obviously something went awry with the initial installation.

Place your CD into your machine, reboot to load Ubuntu Live. Try Firefox. It will be a bit slower than a proper installation but you will be able to establish that it does work.

Then choose if you want to install. ... but this time be careful as to what you download from sources other than what is available through the sanctioned Ubuntu channels.

Regarding Windows 98, do you really want to install a ten-year-old operating system?

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Roger Michael (ram1062) said :
#28

Andre,
This is the second time I have reinstalled Ubuntu, so obviously something continues to go awry with the installation.
Also, I have not downloaded anything other than the updates that came up automatically once installation was complete. I presume these automatic updates are through sanctioned Ubuntu channels. I didn't change anything other than the instructions that have been given to me here.
Finally, I would rather have a ten year old operating system that "operates" than Ubuntu that obviously does not! I need to be able to view images, sometimes I can, most of the time I can't....Ubuntu seems finicky at best and impossible at worst, I am left wondering why this operating system was released, when it has these *bugs* or whatever you want to call them, still in it. I was under the impression that this would be an "install and go" experience, however, the reality seems far from that.
I followed all the installation instructions to a "T".....I don't think this operating system is a good choice for those who are new to Ubuntu and have little or no experience in advanced tech support.
Until Ubuntu has resolved these bugs, I have little choice but to revert back to my windows 98 if I want any functionality at all, firefox simply does not seem to want to function for me. I find it hard to believe that no one else has experienced these or similar problems after installing Ubuntu.....but I have looked everywhere I could think of online and my issues seem unique. If you here at this community cannot assist me in resolving these bugs so that Ubuntu/firefox will function properly on my machine then I have no other choice but to either *pay* for tech support, which is out of the question on my budget or go back to windows 98 for now. I really would rather keep Ubuntu, and my partner was going to install it on her machine too, along side her windows xp, but dares not to now based on my experiences already, since she works online and depends on her machine functioning properly for her income she can not risk it. If it would function properly then it would be great, I am all for open source and getting away from microsoft and the like, but what good is it if it doesn't function "out of the box"? We are not tech geeks...we just want it to work! I don't mind learning a little about how to tweek it or resolve simple issues, but this is getting old and tiring and I just want/need my computer to work and load programs/websites without these problems persisting.
I thank you for your help and patience, I appreciate the experience and hope Ubuntu gets these things worked out and when/if they do I will be glad to give it another go. If you will not provide me with the instructions I need to revert my system back to windows 98, then I will go elsewhere to find the information I need to do so.
Best regards

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Andre Mangan (kyphi) said :
#29

I am disappointed too, Roger.
I switched from XP to Ubuntu about 2.5 years ago and it has always worked for me - not always without an occasional hiccup, I must admit but easily adjusted. For me it started as a journey of exploration and developed into a journey of no return. Now there are 4 computers in my household running Ubuntu 8.04.

If you are running XP, you can install Ubuntu in XP using Wubi which is included in 8.04. That will install Ubuntu as a programme on XP which can easily be removed via the Control Centre.

If you want to install Windows 98, just put the disc into your machine and reboot and then follow the prompts. There will be a few questions that require answers, the same as installing Ubuntu, relating to locale and language, etc. Please be aware that 98 is an unsupported operating system - it is obsolete.

To put this episode into perspective, there is nothing for Ubuntu to sort out - the only issue for you was Firefox and its malfunctions may well have been due to other factors such as hardware or internet setup. You never did describe your computer equipment.

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Gyzzmo (jgvf65) said :
#30

I just have two questions:
Why not skip over Ubuntu 8.04 and go to 8.10 version. I had trouble with FF3 with previous versions. They cleared up with 8.10.
Second question is do you have your preferences set to not view images? (Edit>Preferences>Content tab and check if "Load images automatically "is checked?
Jim

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marcobra (Marco Braida) (marcobra) said :
#31

Roger i still thinking you have some dns issue try to visit... using Firefox this web address

http://archive.ubuntu.com/ubuntu/pool/universe/g/galeon/

can you browse it...?

Have you put, reading my previous answer, the opendns into your /etc/resolv.conf file...?

Thank you

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Roger Michael (ram1062) said :
#32

Marcobra: I did what you said by putting those two nameservers in and now I am able to view everything that I couldn't before. Thank You very much and is there anything I still need to do?

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marcobra (Marco Braida) (marcobra) said :
#33

Simply be sure your system is fully upgraded...

Open a Terminal from the menu Applications → Accessories → Terminal and type:
(when the system ask you a password give your user password, you will not see nothing when you type it, then press enter)

sudo dpkg --configure -a
sudo apt-get -f install
sudo apt-get --fix-missing install
sudo apt-get clean
sudo apt-get update
sudo apt-get upgrade
sudo apt-get dist-upgrade
sudo apt-get clean
sudo apt-get autoremove

Hope this helps

Revision history for this message
Roger Michael (ram1062) said :
#34

Macobra:
Well, I thought this issue was resolved, but it is now worse than before.....upon booting my system up with morning I can not even get it to connect online, so I am using my partners computer to send this. I didn't perform the last series of commands you sent before I shut down last night, not sure if that has anything to do with this or not, but now it can't fetch the info when I do because I can not get it to connect to the internet, although it connected just fine last night.
Now what?

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#35

Please report something about the error you get when you do this command...

Open a Terminal from the menu Applications → Accessories → Terminal and type:
(when the system ask you a password give your user password, you will not see nothing when you type it, then press enter)

sudo apt-get update

Hope this helps

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Tom (tom6) said :
#36

When you say re-install Win98 is that because your hardware is reasonably old? If so a different distro might be better, also its fun to try out a few 'Live Cd distros' such as Puppy, TinyMe, antiX, Wolvix and so on. These all run straight from the Cd you burn without having to install anything on your hard-drive. While you are trying out a couple of those maybe it'd be worth downloading and burning Xubuntu, making sure it's the 32bit version and the most recent release.

Xubuntu should be better for your machine, hopefully :)

http://www.ubuntulinux.org/products/whatisubuntu/xubuntu
look for a speedy mirror giving you
PC (Intel x86) desktop CD
rather than the 64bit version

Good luck and have fun :)

PS Many people set-up a dual boot system so they can choose which operating system they want to use when they first boot-up. This often eases the transition into Linux while keeping the computer usable. Setting up a dual boot can be tricky but not as tough as what you have been doing already. On a 10Gig drive i'd choose 2 small versions of operating systems, eg Win98 and TinyMe (or something, rather than Xp and Ubuntu)

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Tom (tom6) said :
#37

I tend to have a LOT of the mirrors selected in Synoptic's preferences and that seems to make my updating faster. Difficult to tell tho.

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Tom (tom6) said :
#38

I'm impressed with the amount of work marcobra is putting into this. It's one of the great things about Linux. So many people so willing to give so much time to help others get the kind of satisfaction and relief of getting free of the costly cycle of OS and hardware upgrades. marcobra is a star. Good luck sorting the problems out :)

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Tom (tom6) said :
#39

Has this problem been sorted out or are you still having trouble?

Happy new year (hopefully) btw
Regards from
Tom

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Best Tom (tom6) said :
#40

If you are still having trouble with this then please post it as a new question. Only the most recent questions tend to get looked at so posting/reposting a question just before america arrives online gives the best chance of getting a good few answers.

If the problem has been resolved then please follow the link to the forum thread and mark it as Solved.

Good luck and many regards from
Tom :)

Revision history for this message
Roger Michael (ram1062) said :
#41

Putting the other DNS numbers in through the terminal and Network Tools seems to have fixed the problem...Thank You

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Tom (tom6) said :
#42

Brilliant, nicely fixed. Thanks for posting the answer back here to help others with similar problems.

Thanks and regards from
Tom :)

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mdaud (muhammed-daud) said :
#43

I think this is completely openDNS problem 208.67.222.222
I had this problem exactly as described
only changing dns resolved problem

Revision history for this message
Tom (tom6) said :
#44

Could someone please delete that last posting? Isn't an address like that very personal info which should be removed from a public forum?

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mdaud (muhammed-daud) said :
#45

that's not personal info . its opendns ip which I used and caused me the problem