error: installed packages have unmet dependancies

Asked by Susan on 2008-08-05

I don't understand red dot with a dash in the top rt. screen explanation and am unable to correct: An error occurred, please run Pkg. Mgr. from right click menu or apt-get in a terminal to see what is wrong. The error message was Error: Broken Count. This usually means that your installed packages have unmet dependencies.

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Ubuntu firefox-3.0 Edit question
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Susan (suesevier) said :
#1

I went to Package Manager and clicked. The box that came up said, "you have 1 broken package. Use the "Broken" filter to locate it. Where is the "Broken" filter?

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Susan (suesevier) said :
#2

Still looking for the"Broken" filter to fix the error.

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Susan (suesevier) said :
#3

Went to install update manager. It said I have 40 updates to install. Clicked on install and same box appeared saying that I have 1 broken package. Use the "Broken" filter to locate it.Next, a box opened saying "installing updates". After installing for awhile, a box opened saying that some packages could not be retrieved from server and do I want to continue to ignore these packages. I said yes. Software was installed, applying changes.

Last, a box opened saying error occurred and unable to install eleven items which were detailed.

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Susan (suesevier) said :
#4

The red arrow with the ! is back in the upper rt. screen instead of the red circle with the -. The red arrow tells me there are 11 updates. When I go to install updates the error occurred box comes up.

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Susan (suesevier) said :
#5

My question is still regarding "error: Installed packages have unmet dependencies". The first message was brief, just one sentence. The entire problem was sent in my second message.

The eleven updates that cannot be installed because of unmet dependencies is the problem. If I knew where the "broken" filter could be located, perhaps it could be resolved.

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Olivier (olivier-lacroix) said :
#6

Hi Susan !

Please open a terminal and enter the following command

sudo apt-get install -f

that should solve your issue

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Susan (suesevier) said :
#7

Thank you for your reply.  Sorry, I don't know what a terminal is nor how to open one.  If you will direct me, I will follow your solution.

--- On Tue, 8/5/08, Olivier <email address hidden> wrote:
From: Olivier <email address hidden>
Subject: Re: [Question #41316]: error: installed packages have unmet dependancies
To: <email address hidden>
Date: Tuesday, August 5, 2008, 3:41 PM

Your question #41316 on firefox-3.0 in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/firefox-3.0/+question/41316

    Status: Open => Answered

Olivier proposed the following answer:
Hi Susan !

Please open a terminal and enter the following command

sudo apt-get install -f

that should solve your issue

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Olivier (olivier-lacroix) said :
#8

To know what the terminal is, see https://help.ubuntu.com/community/UsingTheTerminal?action=show&redirect=BasicCommands

This page will also explain you how to open one. And don't be afraid, once you are used to it, it allows you to do some things faster.

You need to get a basic understanding on how the terminal works, because when you ask for help, the answer will usually comes as a command to type in the terminal. Why ? because it is easier for people to say "copy&and paste that" than "ok, go to that menu, you should see that item, click on it, then..."

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Olivier (olivier-lacroix) said :
#9

The command I asked you to type can be explained.

"apt-get" is the program in charge of managing your application and keeping all of those playing nice together. When you are using the package manager, it calls apt-get to do the actual kob of installing or uninstalling software.

"install -f" tells apt-get to fix the package situation. That's what you want.

the command is prefaced with "sudo" because you need administrating priviledges to manage programs.

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justme40342 (justme40342) said :
#10

susan,

i have the same problem on my brand new dell! i am where you were or are. i don't know what a broken package is! if you get your answer please share thanks

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