Do not know enough about computers(the Linux system).. I need help with my flash player

1. remove all other install versions of flash including free options if any.

2. download .tgz file from http://get.adobe.com/flashplayer/ 64bit here http://labs.adobe.com/downloads/flashplayer10_64bit.html

3. create a folder in ya home directory ~/.mozilla/plugins

4 extract the file into the created folder and (re)start browser

Ian, There is no mention of architecture in the question and the user may be running 32bit Ubuntu. In which case your advise is not useful. Sorry

Dawn, can you please launch a terminal (Applications -> Accessories -> Terminal)

and run:

uname -a; lsb_release -a; dpkg -l | grep flash; dpkg -l | grep gnash; dpkg -l | grep swf

You can paste to the terminal as well as copy the text to paste here.

Thanks

If you want 64bit flash you can add this PPA and the falsh version will be updated, using manual install method will reuire regular checks to see if a later version is out. Here is the command to add the PPA as well as install the package:

sudo add-apt-repository ppa:sevenmachines/flash && sudo apt-get update && sudo apt-get install flashplugin64-installer

Source:
https://help.ubuntu.com/community/RestrictedFormats/Flash

Hi :)

To sort all the multimedia issues it is usually best to start by working through the Medibuntu worksheet
https://help.ubuntu.com/community/Medibuntu

This wont solve the immediate problem of the flash-player but it will solve many other multimedia issues, such as getting commercial/rental dvd's to work on your machine and it also prepares the way for other multimedia issues and most importantly helps you understand the background.

Good luck and regards from
Tom :)

Hi :)

Another way of trying to solve this is to uninstall all your flash-players through "Synaptic Package Manager" and then try just one of them. The proprietary Adobe one can clash with the OpenSource ones "gnash" and "swfdec". The best way is to uninstall all of them and then just try 1. If you try gnash then it can help to also install the swfdc one as they seem to work together quite well.

Ok, so to reach "Synaptic" just go up to the top taskbar and click on

System - Administration - Synaptic

Then use either of it's search tools to look for "flash player". Note the green splodges indicate packages that are already installed. There are a lot of packages listed that should not be uninstalled unless you know what you are doing or are prepared to experiment a bit, perhaps using advice from a forum. In this particular case we are looking for 3 packages amongst all those listed

1. "Adobe" or "non-free" somewhere in the name
2. Gnash
3. "Swfdec" somewhere in the name

Please let us know how this is all going as it is difficult for us to guess exactly what help to give if you don't respond. Please ask if there is one answer you like the look of but don't understand as we can probably help with that. We were all new at some point but often need a nudge to remind us.
Good luck and regards from
Tom :)