Comment 47 for bug 1058040

Revision history for this message
penalvch (penalvch) wrote : Re: fglrx-installer not working with HD2000-4000 "legacy" cards in Quantal

Max Bowsher, thank you for your comments. Regarding them https://bugs.launchpad.net/ubuntu/+source/fglrx-installer/+bug/1058040/comments/44 :

>"Why are you so very determined to make this bug's description LESS useful for users?"

What I am determined to do is make sure the the information provided in the Bug Description is accurate, and not misleading. Citing Wikipedia is not helpful on Launchpad, especially in light of how it contradicts AMD's own website, as discussed in https://bugs.launchpad.net/ubuntu/+source/fglrx-installer/+bug/1058040/comments/39 .

>"I have a FirePro V5700 [RV730] which is affected by this."

You may not be in fact affected by this, but in an even more unfortunate one off case. As per http://support.amd.com/us/psearch/Pages/psearch.aspx?type=2.4.3%3b2.4.5%3b2.4.7&product=2.4.7.3.3.3&contentType=GPU+Download+Detail&ostype=Linux+x86&keywords=&items=20 , the last release specific for your card:
AMD Proprietary Linux x86 Display Beta Driver 8.801 Beta 1/23/2011

However, the Bug Description link http://support.amd.com/us/gpudownload/linux/legacy/Pages/legacy-radeon_linux.aspx discusses the following hardware:
AMD Radeon HD 4000 Series
AMD Radeon HD 3000 Series
AMD Radeon HD 2000 Series
AMD Radeon HD Series AGP
AMD Mobility Radeon HD 4000 Series
AMD Mobility Radeon HD 3000 Series
AMD Mobility Radeon HD 2000 Series

>"The nomenclature "HD2000-4000" doesn't identify this card at all."

The Bug Title could be less ambiguous. However, the Bug Description, as noted above, does clear up what is covered. Despite this, I'll edit the Bug Title to clear this ambiguity up.

>"The chip information is vastly more useful in identifying whether a given card is likely to be affected"

The information quoted from Wikipedia is not useful and is misleading.

>"even after I expanded the wording to document the interesting ambiguity of the FireStreams."

No ambiguity exists on the FireStream models noted in http://support.amd.com/us/kbarticles/Pages/AMDCatalystSoftwareSuiteVersion1211BetaReleaseNotes.aspx, and as discussed in https://bugs.launchpad.net/ubuntu/+source/fglrx-installer/+bug/1058040/comments/36 .

As well, it would be demonstrably more helpful if you could please file a new report so we can track your hardware via a terminal:
ubuntu-bug xorg

For more on this, please see the Ubuntu Bug Control and Ubuntu Bug Squad article:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue

and Ubuntu Community article:
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report may delay your problem being addressed as quickly as possible.

Thank you for your understanding.