Ubuntu
fglrx-installer-updates package

Steam will not install despite all dependencies being installed

Asked by Bryan French

3 days ago I got a new Dell Inspiron with Ubuntu 14.04 preloaded. At that time Steam installed from the Ubuntu App Store and worked fine. Today there was an error when I lost internet connection during a software update and I had to reset the computer back to factory settings. After installing Steam and starting it up the terminal now opens with the following:

Steam needs to install these additional packages:
 libgl1-mesa-dri:i386, libgl1-mesa-glx:i386, libc6:i386
[sudo] password for bryan:
..............................................................................................
Reading package lists... Done
Building dependency tree
Reading state information... Done
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
 libgl1-mesa-glx:i386 : Depends: libudev1:i386 but it is not going to be installed or
                                 libudev0:i386 but it is not installable
E: Unable to correct problems, you have held broken packages.
Press return to continue:

I checked the Ubuntu Apps store and it says libgl1-mesa-dri libgl1-mesa-glx libudev1 libc6 libudev1 and libdev0 are all installed. I updated the software again and it still opens up the terminal and will not install Steam. This has become a huge headache because I have programs on Steam I pay for and now no way to access them.

Question information

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Ubuntu fglrx-installer-updates Edit question
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Revision history for this message
Manfred Hampl (m-hampl) said : 		#1

What is the output of the following commands:

uname -a
lsb_release -crid
sudo apt-get update
sudo apt-get dist-upgrade
apt-cache policy steam
dpkg -l | grep udev

Revision history for this message
Bryan French (bryanf37) said : 		#2

Hi Manfred, I was able to get Steam to install after restoring to
factory default 3 times. But it seems like it keeps wanting to update
the software resources cache and will just sit there updating cache
without doing anything. I tried running sudo apt-get clean, but it
doesn't seem to work. The output of the comands you sent are as
follows:

 bryan@bryan-Inspiron-3551:~$ uname -a
Linux bryan-Inspiron-3551 3.13.0-38-generic #65somerville1-Ubuntu SMP
Wed Oct 15 02:15:02 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

bryan@bryan-Inspiron-3551:~$ lsb_release -crid
Distributor ID: Ubuntu
Description: Ubuntu 14.04 LTS
Release: 14.04
Codename: trusty

bryan@bryan-Inspiron-3551:~$ sudo apt-get update
[sudo] password for bryan:
Hit http://repo.steampowered.com precise InRelease
Ign http://dl.google.com stable InRelease
Ign http://archive.canonical.com trusty InRelease
Ign http://extras.ubuntu.com trusty InRelease
Hit http://dl.google.com stable Release.gpg
Hit http://repo.steampowered.com precise/steam Sources
Ign http://dell.archive.canonical.com trusty-dell InRelease
Hit http://dl.google.com stable Release
Hit http://archive.canonical.com trusty Release.gpg
Hit http://extras.ubuntu.com trusty Release.gpg
Hit http://repo.steampowered.com precise/steam amd64 Packages
Ign http://us.archive.ubuntu.com trusty InRelease
Hit http://dell.archive.canonical.com trusty-dell Release.gpg
Hit http://dl.google.com stable/main amd64 Packages
Hit http://us.archive.ubuntu.com trusty Release.gpg
Hit http://extras.ubuntu.com trusty Release
Hit http://repo.steampowered.com precise/steam i386 Packages
Hit http://dell.archive.canonical.com trusty-dell Release
Hit http://us.archive.ubuntu.com trusty Release
Hit http://extras.ubuntu.com trusty/main amd64 Packages
Hit http://dell.archive.canonical.com trusty-dell/public Sources
Hit http://us.archive.ubuntu.com trusty/main Sources
Hit http://dl.google.com stable/main i386 Packages
Hit http://us.archive.ubuntu.com trusty/restricted Sources
Hit http://extras.ubuntu.com trusty/main i386 Packages
Hit http://dell.archive.canonical.com trusty-dell/public amd64 Packages
Hit http://dell.archive.canonical.com trusty-dell/public i386 Packages
Ign http://oem.archive.canonical.com trusty-oem InRelease
Hit http://archive.canonical.com trusty Release
Get:1 http://us.archive.ubuntu.com trusty/universe Sources [6,399 kB]
Ign https://private-ppa.launchpad.net trusty InRelease
Hit http://oem.archive.canonical.com trusty-oem Release.gpg
Hit http://archive.canonical.com trusty/partner Sources
Hit http://oem.archive.canonical.com trusty-oem Release
Hit http://archive.canonical.com trusty/partner amd64 Packages
Hit https://private-ppa.launchpad.net trusty Release.gpg
Hit http://oem.archive.canonical.com trusty-oem/public Sources
Hit http://archive.canonical.com trusty/partner i386 Packages
Hit http://archive.canonical.com trusty/partner Translation-en
Hit https://private-ppa.launchpad.net trusty Release
Ign http://dl.google.com stable/main Translation-en_US
Hit https://private-ppa.launchpad.net trusty/main amd64 Packages
Hit http://oem.archive.canonical.com trusty-oem/public amd64 Packages
Ign http://dl.google.com stable/main Translation-en
Ign http://repo.steampowered.com precise/steam Translation-en_US
Hit http://oem.archive.canonical.com trusty-oem/public i386 Packages
Ign http://repo.steampowered.com precise/steam Translation-en
Hit https://private-ppa.launchpad.net trusty/main i386 Packages
Ign http://dell.archive.canonical.com trusty-dell/public Translation-en_US
Ign http://extras.ubuntu.com trusty/main Translation-en_US
Ign http://dell.archive.canonical.com trusty-dell/public Translation-en
Ign http://extras.ubuntu.com trusty/main Translation-en
Ign http://oem.archive.canonical.com trusty-oem/public Translation-en_US
Ign http://oem.archive.canonical.com trusty-oem/public Translation-en
Ign https://private-ppa.launchpad.net trusty/main Translation-en_US
Ign https://private-ppa.launchpad.net trusty/main Translation-en
Get:2 http://us.archive.ubuntu.com trusty/multiverse Sources [174 kB]
Get:3 http://us.archive.ubuntu.com trusty/main amd64 Packages [1,350 kB]
Get:4 http://us.archive.ubuntu.com trusty/restricted amd64 Packages [13.0 kB]
Get:5 http://us.archive.ubuntu.com trusty/universe amd64 Packages [5,859 kB]
Get:6 http://us.archive.ubuntu.com trusty/multiverse amd64 Packages [132 kB]
Get:7 http://us.archive.ubuntu.com trusty/main i386 Packages [1,348 kB]
Get:8 http://us.archive.ubuntu.com trusty/restricted i386 Packages [13.4 kB]
Get:9 http://us.archive.ubuntu.com trusty/universe i386 Packages [5,866 kB]
Get:10 http://us.archive.ubuntu.com trusty/multiverse i386 Packages [134 kB]
Get:11 http://us.archive.ubuntu.com trusty/main Translation-en [762 kB]
Get:12 http://us.archive.ubuntu.com trusty/multiverse Translation-en [102 kB]
Get:13 http://us.archive.ubuntu.com trusty/restricted Translation-en [3,457 B]
Get:14 http://us.archive.ubuntu.com trusty/universe Translation-en [4,089 kB]
Ign http://us.archive.ubuntu.com trusty/main Translation-en_US
Ign http://us.archive.ubuntu.com trusty/multiverse Translation-en_US
Ign http://us.archive.ubuntu.com trusty/restricted Translation-en_US
Ign http://us.archive.ubuntu.com trusty/universe Translation-en_US
Fetched 21.7 MB in 9min 50s (36.8 kB/s)
Reading package lists... Done

bryan@bryan-Inspiron-3551:~$ apt-cache policy steam
steam:i386:
  Installed: (none)
  Candidate: 1:1.0.0.45-1ubuntu1
  Version table:
     1:1.0.0.45-1ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty/multiverse i386 Packages
     1.0.0.50 0
        500 http://repo.steampowered.com/steam/ precise/steam i386 Packages
     1.0.0.47 0
        500 https://private-ppa.launchpad.net/commercial-ppa-uploaders/steam/ubuntu/
trusty/main i386 Packages

I'm not comfortable running sudo apt-get dist-upgrade because I don't
know what it will do to 14.04 LTS for instance change it to 15 which I
really don't want to do.

After running sudo apt-get update the software sources were found
again. I guess I could run sudo apt-get update when I need to download
software from Ubuntu App Store and the computer has forgotten the
software resources.

On 8/29/15, Manfred Hampl <email address hidden> wrote:
> Your question #270884 on fglrx-installer-updates in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/fglrx-installer-updates/+question/270884
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> What is the output of the following commands:
>
> uname -a
> lsb_release -crid
> sudo apt-get update
> sudo apt-get dist-upgrade
> apt-cache policy steam
> dpkg -l | grep udev
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/fglrx-installer-updates/+question/270884
>
> You received this question notification because you asked the question.
>

Revision history for this message
Manfred Hampl (m-hampl) said : 		#3

Your answer is somewhat contradictory.

You say that you were able to install steam again, but the package management system tells that the steam package is not installed?

"sudo apt-get dist-upgrade" will not upgrade your system to the next Ubuntu release (15.04). The command to perform an upgrade to the next Ubuntu release would be "do-release-upgrade".
If you want to see what the dist-upgrade command would do, perform a simulation with

apt-get --simulate dist-upgrade

What is the output of
dpkg -l | grep udev

Revision history for this message
Launchpad Janitor (janitor) said : 		#4

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.