smtp not working but pop is

Asked by John Wilson on 2009-10-17

I have suddenly lost the ability to send e-mails using Evolution and gmail.
If i go into gmail I can send a test e-mail to myself which evolution picks up but I cannot send or reply to e-mails.
I have fiddled with the preferences which are:
Server type: SMTP
Server configuration: smtp.gmail.com:587 (gmail likes ports 465 or 587, tried both)
Server requires authentication is checked
Encryption is set for TLS
Authentification: I have tried both plain and login
Username is set as the first half of our email before the @ as the druid sets it up

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu evolution Edit question
Assignee:
No assignee Edit question
Solved by:
John Wilson
Solved:
2009-10-18
Last query:
2009-10-18
Last reply:
2009-10-18
John Wilson (jwilsondmartin) said : #1

When I send and receive mail nothing happens.
Should I try reinstalling some of the evolution packages?
Regards,
John

John Wilson (jwilsondmartin) said : #2

P.S. I also cannot undelete some messages from trash

Cristi Nistor (cristi-nistor) said : #3

What is happening when you push the send button? The message is sent, or if it doesn't what error do you get? If is sent do you got any reply with an error message? Maybe is better to use the SMTP server provided by your ISP.

What is happening if you change authentication to SSL? Google says that it should be SSL http://mail.google.com/support/bin/answer.py?answer=78799

Good luck.

John Wilson (jwilsondmartin) said : #4

On Sun, 2009-10-18 at 06:19 +0000, Cristi Nistor wrote:
> Your question #86184 on evolution in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/evolution/+question/86184
>
> Status: Open => Answered
>
> Cristi Nistor proposed the following answer:
> What is happening when you push the send button? The message is sent, or
> if it doesn't what error do you get? If is sent do you got any reply
"Error while performing operation. Could not connect to smtp.gmail.com
Connection timed out"
> with an error message? Maybe is better to use the SMTP server provided
> by your ISP.
>
> What is happening if you change authentication to SSL? Google says that
> it should be SSL
Trying SSL
> http://mail.google.com/support/bin/answer.py?answer=78799
>
>
> Good luck.
>

John Wilson (jwilsondmartin) said : #5

Thanks Cristi changing to SSL seems to have worked