no junk folder in evolution?

Asked by Marc Roussel

I recently updated my workstation from ubuntu 6.06 to 8.04. Since the update, I can't see the evolution Junk folder anymore. This is distressing since I can't check if evolution is misclassifying any of my emails as junk. Any idea how I can get it back? Hopefully there's a nicer way than deleting the .evolution directory and starting over...

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Ernst Zlo (ernst-zlo) said :
#1

I don't know if it would work, but you could try to create a new folder called

Junk (capital J there)

Then send a mail to yourself, then mark that mail of your inbox as junk and see, if it is in the Junk folder now (you can get it back by mark it as not beeing junk)

If this works - fine,
if not, I'm sorry of not beeing of any help for you.

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Marc Roussel (roussel) said :
#2

Thanks for the suggestion, but it didn't work. I didn't have much hope that it would given that Junk isn't a real folder in evolution, but essentially a search result. Any other suggestions? For the record, I tried deleting my .evolution folder and letting evolution rebuild it, to no avail.

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Roman Brodylo (roman-brodylo) said :
#3

Hi, I'm using 9.04 but anyway. Junk is a folder under "On this Computer" not under "Search Folders". Under Edit/Preferences there is "Mail Preferences" with a tab "Junk". Set your preferences there and see what happens. Besides, for junk filtering to work, you have to activate a plugin: "Edit/Plugins" and there either Bogofilter or Spamassasin.

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Marc Roussel (roussel) said :
#4

I've seen the Junk folder under "On this Computer", but there's never anything in there. In earlier versions of evolution, there was a Junk folder under each account. The one associated with my mail server is gone (and my junk messages just seem to disappear, unless I use another mail client to look in my Inbox). Note that I wasn't looking under "Search Folders". I was just pointing out that in evolution, Junk isn't a real folder. And I do know how to activate junk filtering.

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Ernst Zlo (ernst-zlo) said :
#5

There is definitely only one Junk for all accounts ;-)
(I have 8 accounts and only one Junk folder [which is properly filled every half hour <groan>])
So there is no "one associated with my mail server" you could look for, because the one you have is associated to all your accounst. At least it should be <g>

Sorry for that, I think you've thought about that too, but a simple test would be, to switch OFF filtering complete to see, if any trash mail is coming in then.

And, sorry, here's the end of my small wisdom. I am using POP accounts, Evolution 2.26.1 and therefore I know that every mail is downloaded first.
I don't know if this is true with IMAP and other accounts. I could imagine that these mails aren't downloaded, but moved into a spam folder on your mail server, but that's only a guess.

It would be a lot easier for others, if they knew, the version of Evolution and how you receive the mail (account type)

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Marc Roussel (roussel) said :
#6

Ernst,

I guess I got caught by the change in behavior between one version of evolution (whichever one it was that came with ubuntu 6.06) and the current one, because in the previous version there were definitely multiple Junk folders. I've turned off "Check incoming messages for Junk" as you suggested. Quite a bit of junk mail was getting through the filter already, so I'm not sure if I'll notice any real difference. We'll see, and I'll report back in a few days.

Apologies about not noting the version of evolution and server type. I'm usually a bit better about these details. The version of evolution that we get with ubuntu 8.04 (LTS) is 2.22.3.1. Our mail server is a Microsoft Exchange server. Nothing is being added by evolution to the Junk E-mail folder that Outlook/Entourage use. Things I tag as junk simply disappear.

Thanks to Roman and Ernst for their suggestions. I hope I didn't seem too dismissive in my earlier messages. It was definitely not my intention.

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Ernst Zlo (ernst-zlo) said :
#7

Hi Marc,

no problems on my side of the universe as long as you don't shoot with virtual bananas <g>

I think the following link could be of use for you
http://library.gnome.org/users/evolution/stable/config-prefs-mail.html.en#mail-prefs-junk

Sorry to be of no better help <sigh>

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Marc Roussel (roussel) said :
#8

Those are just the generic instructions on junk filtering for evolution. What was it you wanted me to see there? The difference between IMAP and POP accounts?

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Ernst Zlo (ernst-zlo) said :
#9

Yes, it might be (I have no connection to a Microsoft Exchange Server so I can't prove) that the junk with the X-Spam-Flag set to YES is deleted on the Exchange Server and not going into your incoming - and therefore not going into your (Ubuntu)local Junk.

Can you help with this problem?

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