can't send mails

Asked by blixa

I'm using Evolution and I can receive every mails but I can't send any mails.
In Properties - Sending Email for my account, I set SMTP (server type), smtp.tiscali.it (server), "Server requires authentication" (checked), no encryption (use secure connection), PLAIN (authentication).
I tried setting smtp.tiscali.it:578 but nothing changed.

Can you help me?

Sergio

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Ubuntu evolution Edit question
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Solved by:
Andy Ruddock
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Andy Ruddock (andy-ruddock) said :
#1

What error do you get when you try to send?

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marcobra (Marco Braida) (marcobra) said :
#2

Sergio may i suggest you to install and try Thunderbird... to manage your mail...

<Italian on>
Sergio posso darti un consiglio spassionato installati Thunderbird che è meglio di Evolution è snello e semplice e potente...
Per installare Tunderbird cercalo e selezionalo da Applicazioni → Aggiungi Rimuovi
Ciao.
<Italian off>

Hope this helps

Revision history for this message
blixa (sergio-amboni) said :
#3

to Andy...
I get a time out error while waiting for the server...
I tried Thunderbird, and I get the same problem...
Maybe the problem is due to my ADSL network (Telecom Alice) that is not the same as my mail account (Tiscali)...Can I solve this problem?

to Marcobra...
Avevo già provato a installare Thunderbird (che è proprio meglio di Evolution...), ma il problema rimane.
Probabilmente il problema è dovuto al fatto che il server della mia casella di posta elettronica è Tiscali, mentre io ho un contratto con ADSL con Alice...se così, non si può fare niente?

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Best Andy Ruddock (andy-ruddock) said :
#4

Ah....

Many ISPs block the use of port 25 and will only allow you to use their servers (it's supposed to prevent spam, but it doesn't seem to be working from where I'm sitting).

What happens if you setup Evolution (or Thunderbird) to use the Telecom Alice smtp server?

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#5

Blixa please read this seems the solution http://pcfacile.giovani.it/diari/273441/ecco_come_inviare_la_posta_con_alice.html

Hope this helps

Revision history for this message
blixa (sergio-amboni) said :
#6

Thanks marcobra,
thanks Andy,
I'll try your suggestion, it seems to be the right solution!

thanks

Revision history for this message
blixa (sergio-amboni) said :
#7

Thanks Andy Ruddock, that solved my question.