e-mail connection using Firefox

Asked by Ellen on 2008-11-20

I have had Ubuntu for a little over a month. Am running 8.4.1 on a Dell dimension 4550. My ISP is ATT Yahoo. I can access my e-mail from ATT Yahoo on Firefox, but cannot get Evolution to accept my ISP password for POP3 and SMTP, even though all information was provided on start up. I have called everywhere, written multiple times and have never found a solution.

My password appears and is accepted by Firefox.
It appears to be an interface problem between Evolution and Firefox.

Is there some configuration missing that does not allow Evolution to recognize my ISP password?
Any assistance would be welcome. I need a place to start my investigation. No one seems to know anything about this problem but I can't be the only one who has ever experienced it.

What's missing?
Thank you.

Question information

Language:
English Edit question
Status:
Expired
For:
Ubuntu evolution Edit question
Assignee:
No assignee Edit question
Last query:
2010-11-22
Last reply:
2010-12-07
Wyatt Smith (wyatt-smith) said : #1

Please try this

Make sure you have SSL for both pop and smtp. Then change the default ports by adding :995 for pop and :465 for smtp

For example

pop.att.yahoo.com:995
smtp.att.yahoo.com:465

Hope this helps

mikesatv (mikesatv) said : #2

watch one do i download i go in to the site and i want to download but i do not see one for me i live in avondale pa 19311 and i do not go to a collage so now what

FAQ #98: “How to install fonts in Ubuntu 8.04”.

Ellen (ellemu) said : #3

Thank you...I did that. The POP3 and SMTP ports are correctly configured, and SSL encryption is on. I keep getting the same messages over and over no matter what I enter as a password"
"Unable to connect to POP server pop.att.yahoo.com. Error sending password: ERR [AUTH] invalid password user."

I get the same error for SMTP.
I did not buy this Dell computer. It was given to me, and the people at Dell told me to re-register the computer under my name, which I did, but I still get the same error messages. I thought that if I changed the password on Ubuntu to the same password on ATT Yahoo, maybe that would help, but I don't know how to do that. I don't know what to enter under "sudo" to change the password on this computer.
Can you help?

________________________________
From: Wyatt Smith <email address hidden>
To: <email address hidden>
Sent: Thursday, November 20, 2008 11:00:19 AM
Subject: Re: [Question #52016]: e-mail connection using Firefox

Your question #52016 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/52016

    Status: Open => Answered

Wyatt Smith proposed the following answer:
Please try this

Make sure you have SSL for both pop and smtp. Then change the default
ports by adding :995 for pop and :465 for smtp

For example

pop.att.yahoo.com:995
smtp.att.yahoo.com:465

Hope this helps

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Tim Potter (musikgoat) said : #4

Ellen,

Could it be possible that you are not using the full account username. Some POP servers only require a username, where as some accounts (like gmail or comcast) require the fully qualified username (e.g. <email address hidden>).

You may want to test that.

Ellen (ellemu) said : #5

Thank you for your response.
I tried my full account user name, and I tried every possible clue to a password that I could think of...even my dog's name...even just plain "dog"....nothing works.

I've called AT&T and tried to discuss the problem. They only handle Windows, so they sent me to Dell, and the department I got only handled Windows, so they sent me to the department that deals with Linux-Ubuntu, and they told me to re-register this computer under my name because of something that sounded like: "If you don't own it, you can't use it." (It would really be helpful if I spoke Hindi). So now I am the registered owner...but I don't know the previous owner's password, so I thought if I changed the password to the one I use with my ISP, maybe that would work...but I don't know how to do that, and I really don't think that is the issue.

Somewhere in this system something is amiss because it simply refuses to recognize the password for my att.yahoo mail. Is there an upgrade for Ubuntu 8.40 that is missing. What is missing that would make Evolution recognize a password from my ISP that has been the same since 2005?

I will try anything.

________________________________
From: Tim Potter <email address hidden>
To: <email address hidden>
Sent: Thursday, November 20, 2008 2:53:53 PM
Subject: Re: [Question #52016]: e-mail connection using Firefox

Your question #52016 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/52016

    Status: Open => Answered

Tim Potter proposed the following answer:
Ellen,

Could it be possible that you are not using the full account username.
Some POP servers only require a username, where as some accounts (like
gmail or comcast) require the fully qualified username (e.g.
<email address hidden>).

You may want to test that.

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+question/52016/+confirm?answer_id=3

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+question/52016

You received this question notification because you are a direct
subscriber of the question.

Launchpad Janitor (janitor) said : #6

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Launchpad Janitor (janitor) said : #8

This question was expired because it remained in the 'Open' state without activity for the last 15 days.