Setting up POP & SMTP on Evolution for Verizon

I don't personally use Verizon so I don't know how their outgoing E-mail system is setup, but to prevent Spamming most ISPs require you to authenticate when sending outgoing E-mail. The dialog is more than likely asking for your Verizon E-mail username/password. Double-check the Verizon Web site for any help pages for setting up E-mail; it should tell you if you need a username/password to send regardless of E-mail client.

Thanks Sean I also use Thunderbird-----it asks for a password outgoing and after that remembers it---with no problems so far. Thunderbird is quirky, I think, and I want to try Evolution. It does not ask for a password nor do I know where to enter it in the set up. Verizon is no help unless it is with uSoft or Appl;e systems.-----bill

If your email provider requires authentication, then you have to set it up on Evolution. Edit/Preferences/Mail Accounts; double-click on the account, then select the "Sending email" tab, and fill in the fields as your ISP provider indicates.

My ISP representative says Verizon wants to see my password [for authentication] with transmissions. He is of no help, however, with the Evolution st up. Are the Fields in the Evolution Set Up determined from info provided by my ISP or by Evolution itself? In either case there is no field for a password to be enterd even assuming Evolution would use it. The only field available is "User Name". Another provider is another alternative but I sure would like to keep my anchient verizon Email address.------------Thanks hggdh---------bill

The Evolution setup for Verizon is based on data provided by Verizon. Of course, this is always a problem: if you use *anything* but what they know about, they cannot even tell you where to find this data!

 I had a look at it (I also use Verizon, FIOS in my case), and configured Evo for the email I had to setup when I signed (and *never* used up to now!).

(BTW: log in to your account on verizon.net; select "Support"; then, under the HELP pane on the left, select "Email", then select "Seup & Use"; under the "Setup" (or the "Access") heading in the middle pane, select "Email settings".

Of course, they say nothing about SSL/TLS, since this will require more CPU usage on their side...)

Here's how to do it:

1. Edit/Preferences/Mail Accounts; edit your Verizon account.
2. select the "Receiving Email" tab; make sure:
2.1 "Server Type" is POP
2.2 "Server" is incoming.verizon.net
2.3 "Username" is your verizon userId
2.4 Security is "SSL encryption" (you could probably use "No encryption" also, but I always use encryption if possible)
2.5 "Authentication Type" is PASSWORD
2.6 also make sure that "Remember password" is checked.

3. Select the "Receiving Options" tab
3.1 you probably want to check for messages every so often, so adjust as needed;

4. select the "Sending Email" tab
4.1 "Server type" is SMTP
4.2 "Server" is outgoing.verizon.net
4.3 check "Server requires authentication"
4.4 "Use Secure Connection" is "SSL encryption"
4.5 "Type" is PLAIN
4.6 "Username is your Verizon userId again
4.7 Also make sure "Remember password" is checked.

You may want to verify other options, but I suggest you make any other changes later.

Now click on Save, and try it.

hggdh--Thanks I am impressed(new to this site)----I will try the above and let you know----don't hold your breath tho---next time, by default the problem will be solved!!!---nobody can say you did not try--------thanks again----bill

Unfortunately, no matter what I do, I get the dreaded "Error While Sending Message" MAIL TO command failed: Authentication Required" message.

I have tried deleting and adding back the account, but to no avail. Same result.

Strangely, I am never asked to enter my password, even after deleting and adding the account (without checking remember password). I am able to receive messages, however, which leads me to believe that the password is being stored somewhere in Evolution/Ubuntu.

Ubuntu version is 10.10 - had same problem in 10.4. Evolution is 2.30.3.

My email account is a Verizon FIOS POP account. Works fine in Windows/Outlook 2010, so I know that my servers are correct.

"Strangely, I am never asked to enter my password, even after deleting and adding the account (without checking remember password)."

Do check the remember password option.

Then send a test email to yourself using Evolution. It should prompt you for your POP account password. Do give it.

Evolution stores passwords in another application called "Seahorse". If you want to check this out just type "alt+f2" (w/o the quotes) and type "seahorse", enter. Seahorse is also "Passwords and Encrytion Keys at least in Ubuntu 10.04.

Thanks Donato.

I will try it. Do you know if I can delete an existing password from within Seahorse (right now I am in my Windows partition - I will try this next time I am in Ubuntu).

This really is not working. I have tried all different combinations, deleted passwords in Seahorse and accounts in Evolution. Looks like for email, as for so many other important functions, I will be continuing to use my Windows 7 rather than Ubuntu as my primary O/S.

These are reasons why, IMHO, Linux is not ready for prime time, and may never be.

Authentication is just about passwords, sounds like you don't have the proper login details in place.
I for one can verify that Ubuntu/Evolution will work as I use it strictly for all email in our environment, heck we even serve Windows/Outlook clients.

Given that you are not asked for a password indicates fairly clearly you have a wrong password cached. Fixing this up should work for you, but if you are more comfortable using Windows then you have the freedom to make that choice.

I would suggest deleting your account profile and recreating it again and testing it as Donato suggested.

Also check for errors as to determine if there is something more nefarious going on. It should indicate there.

I went as far as going into Seahorse and deleting the password in there, and back to Evolution, deleting the email account and re-establishing it, and did this several times. Sometimes, the error message changed to "Unable to Authenticate" or something like that, but the bottom line is still the same. I can use my email provider's web mail site in Ubuntu, and I guess that is what I will be doing going forward.

In Ubuntu 12.10, this problem still persists. Worse is that Evolution no longer has the "Remember Password" option. There seems to be no way of supplying an SMTP password. When I change the SMTP server to be the same as my incoming server, email can be sent. However, we use the Rocketseed email branding service and hence the outgoing server must be different from my incoming server.
If I can be guided, I will graft to resolve this problem.

OK. Solution found.
Alt+F2
seahorse
Delete all Evolution password entries (because it is hard to tell which is which).
If you have multiple accounts, disable the rest inside Evolution by un-ticking them.
Close Evolution and start it up again.
The 1st password it asks for is the SMTP password (opposite the order in which you entered the credentials when setting up the account).
The 2nd password is asks for is your incoming password.

This works for IMAP setup.

So yes, it is not a bug, simply an counter-intuitive process. And it does not help that Evolution keeps submitting the wrong password over and over, never asking the user to re-enter it.

Well.. it worked only once... Have repeated the process and it does not work. It seems Evolution simply needs a rework on how it handles these passwords.

Hi, I had the exact same problems, but it turned out my smtp server was not well configured, so my advice would be to go back to the "Sending Email" pane in the account options and double check if everything is alright. While adding my gmx account Evolution seemed to have found the right settings automatically, but then it came out that it had chosen the wrong port & authentication mechanism. This is why it never asked for a password but spat out the error message. It should work!

Hi Christopher,

The problem is most definitely not solved. The status on this bug is a farce.

My work around was to change my SMTP server to use the same password as my incoming server. This should prove that Evolution handles only one password. Where the IMAP and SMTP sever passwords are different, there is no way to change the SMTP password in Evolution. Such an odd programming decision is not justifiable.

The problem is that if I need to use an SMTP service, Evolution forces me to expose my primary email password to a different service. Whereas it makes sense to protect my email password from all other services I use - including a third party commercial SMTP service provider.