can't send mail at all

Asked by lumpa53

Binary package hint: evolution

I keep getting this message ;Error while Scanning folders in "/".

Could not scan folder `//proc/tty/driver': Permission denied . What is this and how do I fix it? I am not very computer savvy at all so any replies in plain english please.

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Ubuntu evolution Edit question
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This question was originally filed as bug #254442.

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Ralph Janke (txwikinger) said :

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at if you are uncertain if they are bugs. For help on reporting bugs, see .

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Ralph Janke (txwikinger) said :

Thanks for the question.

Could you please give a step-by-step explanation when this problem occurs. What do you exactly do?

It almost looks like you have configure the mail folder location to "/" or something like that, which is certainly creating a problem.

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lumpa53 (lumpa53) said :

I bought the computer second hand so I'm not sure how anything is configured. However, to answer your question, when I open evolution, I get that message immediately. Any ideas?

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Trygve Vea (trygve-vea-gmail) said :

Have you ever been able to use Evolution on this computer?
Is it a fresh install of Ubuntu?

Regards, Trygve

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lumpa53 (lumpa53) said :

Nope, never even realized my mail was going thru evolution so my outbox was full of mail that never went out! I tried re-running the install disk to see if maybe a pkg didn't install but had no luck. Version 7.0 is the one I believe is installed and was when I bought it.

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Trygve Vea (trygve-vea-gmail) said :


I suspect that the email accounts set up in Evolution is misconfigured. Do you know what kind of email service you use?

If you have the necessary details given from your email service provider, you could verify these against your mail accounts list which is available on the following menu:

Edit -> Preferences, Mail Accounts

I hope this helps :)

Regards, Trygve

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