Ubuntu
evolution package

Evolution has stopped sending or receiving mail

Asked by John Wilson

I moved my computer from a location where my internet was wired to another location, different modem and a wireless connection. I am using gmail wit POP enabled.
When I opened up Evolution the Send/Receive button is greyed out.
If I send a new message it languishes in the outbox going nowhere.
The internet works well so my machine is up to date, I have reinstalled Evolution using synaptic and I have tried reinstalling the mail preferences as:
Server type: POP
Server: pop.gmail.com
Security: SSL
Authentication: password (haven't been asked for it)
Sending e-mail: SMTP
Server configuration: smtp.gmail.com
Security: TLS encryption
Authentication: plain
These are gmails instructions.
What should I try next?

Question information

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Status:
Solved
For:
Ubuntu evolution Edit question
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Solved by:
Bhavani Shankar
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Revision history for this message
Best Bhavani Shankar (bhavi) said : 		#1

Hello

Please make sure evolution is working online..

If its in offine mode send/receive option will be grayed out... (It will not be active)

if so,

Select File -> work online allows you to use the send/receive button.

Secondly,

Report a bug

https://bugs.launchpad.net/ubuntu/+source/evolution/+bugs is typically where evolution bugs should go, but first i would make sure that it is a bug.

If nothing works

Switch to Thunderbird and try......

Here is more info about thunderbird in ubuntu

https://help.ubuntu.com/community/Thunderbird

http://www.goitexpert.com/entry.cfm?entry=How-To-Configure-Gmail-in-Evolution-Thunderbird-and-KMail

Hope it helps

Bhavani Shankar.

Revision history for this message
John Wilson (jwilsondmartin) said : 		#2

Thanks Bhavani Shankar, that solved my question.

Revision history for this message
pamelamaddock (pamelamaddock) said : 		#3

thanks I moved to Thunder bird it works , would like to use the calender etc in evolution. Pam M

Revision history for this message
George Klaskin (smegz) said : 		#4

Bhavani Shankar, you are a genius! Thanks