Evolution mail setup

SO if you open Evolution, go to Edit menu and Preferences, do you see and accounts in that window?
Do they have the checkbox checked to enable them?

If not, then you do not have an account setup.
You need to click Add here to create the account.

I am presuming this is the case as you have mentioned that your send/receive button is greyed out/disabled.

Yeah Tony, I've done that too even though after the setup has completed i can't send or receive mails. The send or receive mails option button is disabled.

have you double checked and once again that you are not working in offline mode?

yes i've done all the levels of enabling it even though i'm having the same problem.

Can I suggest you try the same account setup under thunderbird to see if you have any better success?

sudo apt-get install thunderbird

Mozilla Thunderbird will then be available under Applications menu, Internet

Hello Tony,

You're Simply great. It's really working fine now in Thunderbird I don't have words to express the happiness and u saved me from difficult position. Thanks a lot tony and looking forward your company in future and by the way I'm rahul working in Netsweeper Technologies chennai.

Glad it all worked out well for you, Rahul.
Cheers,
Tony.

Thanks from me, too - I didn't realise there was an offline mode! :-)
LizBeth