Can't log in to GMail IMAP; insists I'm offline

Asked by Dave Corbett on 2015-02-15

I'm trying to set up a GMail-hosted IMAP account in Evolution 3.2.3 where I already have a working iCloud IMAP account. When I try to open the folders list, Evo spins for a bit and then tells me "You must be working online to complete this operation." When I try to "Receive" on the GMail account, nothing appears to happen.

The account in question uses Password for both SMTP and IMAP, but Evo has yet to ask me for a password. I tried "Forget Passwords" and relaunched, and was prompted for my iCloud password, but not the GMail one.

Can someone please tell me what I'm missing, or tell me to report a bug?

Thanks.

Question information

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Status:
Open
For:
Ubuntu evolution Edit question
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Last query:
2015-03-21
Last reply:
2015-03-21

Did you put Evolution in offline mode?

Dave Corbett (dave-corbett) said : #2

I've taken it offline and put it back online; I can see the folders
on iCloud but not the ones on GMail.

On 15-Feb-15, at 5:07 PM, actionparsnip wrote:

> Your question #262169 on evolution in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/evolution/+question/
> 262169
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> Did you put Evolution in offline mode?
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/evolution/+question/
> 262169
>
> You received this question notification because you asked the
> question.

Dave Corbett (dave-corbett) said : #3

I've also just confirmed that I can send mail *from* Evolution, after answering the "password" prompt, but I still can't open any folders or see new messages on the IMAP server.

FWIW, I have set up the same GMail account on Apple Mail 2.1.3 with no problems.

Launchpad Janitor (janitor) said : #4

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Dave Corbett (dave-corbett) said : #5

I just verified that I can also set up this Gmail account in Thunderbird, and that it still doesn't work in Evolution.

Anyone? Buehler?

Launchpad Janitor (janitor) said : #6

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Dave Corbett (dave-corbett) said : #7

I just checked with another GMail account (one is @gmail.com, the other is GMail-hosted) and Evolution can't access either one.

Can you help with this problem?

Provide an answer of your own, or ask Dave Corbett for more information if necessary.

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