email error message:

Asked by alan hanson on 2013-10-07

occaisionlly when retrieving emails I get the following eror message:

Error while Fetching Mail

connection reset by peer.

Please advise.

Alan

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu evolution Edit question
Assignee:
No assignee Edit question
Solved by:
Thomas Krüger
Solved:
2013-10-08
Last query:
2013-10-08
Last reply:
2013-10-07

What is the output of:

lsb_release -a; uname -a; apt-cache policy evolution

Thanks

Best Thomas Krüger (thkrueger) said : #2

Connection reset by peer is a rather generic error message. It usually is the result of a faulty internet connection somewhere between you and the mail server, the failure on the server, or a mail account misconfiguration.

I'm sorry, but I can't give further advise since you have not given any information about…
- your Ubuntu version
- your Evolution version
- your email setup
- your mail service
- your intetnet connection.

I suggest closing evolution and then restarting it via the following command in a Terminal:

CAMEL_DEBUG=all evolution >& ~/evo_debug.log

Then try to open evolution and retrieve Emails.

Then please send us the contents of the generated file ~/evo_debug.log

Attachments do not work here. So please send the contents of the file, not the file itself....

alan hanson (asis3471) said : #4

Thanks Thomas Krüger, that solved my question.