Ubuntu
evolution package

Evolution does not fully start and freezes with message trying to resolve imap.gmail.com

Asked by Jonners59

I am using Ubuntu 11.10 64-bit on a 64-bit, 16Gb RAM PC and all fully up to date

My Evolution stopped loading fully. It starts to load, but then stops what looks like it is fully open, but it then seems to freeze. The window goes blank after a time and then some time later I get a warning message saying the app is busy and not responding - do I want to shut it down.

I noticed that in the status bar at the bottom of the window, instead of saying "retrieving", Updating", "Downloading" etc," it says trying to Resolve imap.gmail.com"

If I boot up with the Ethernet disconnected then it loads up as normal, but then fails when I connect.

Any ideeas/help, please?

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actionparsnip (andrew-woodhead666) said : 		#1

Can you give the output of:

lsb_release -a; uname -a; dpkg -l | grep evolution; echo; ping -c 4 imap.gmail.com

Thanks

Revision history for this message
Jonners59 (jonathan-l-harrison) said : 		#2

Many thanks.

Just before I past my results, so it does not get caught up in the text. I managed to get it kick started, though calendars and contacts still do not work, by turning off my ethernet connection and then restarting so Evolution is off-line when it starts. I then give it some time before going on line. Not ideal and it still does not work fully.

The results of the cmd you asked me for:

$ lsb_release -a; uname -a; dpkg -l | grep evolution; echo; ping -c 4 imap.gmail.com
LSB Version: core-2.0-amd64:core-2.0-noarch:core-3.0-amd64:core-3.0-noarch:core-3.1-amd64:core-3.1-noarch:core-3.2-amd64:core-3.2-noarch:core-4.0-amd64:core-4.0-noarch:cxx-3.0-amd64:cxx-3.0-noarch:cxx-3.1-amd64:cxx-3.1-noarch:cxx-3.2-amd64:cxx-3.2-noarch:cxx-4.0-amd64:cxx-4.0-noarch:desktop-3.1-amd64:desktop-3.1-noarch:desktop-3.2-amd64:desktop-3.2-noarch:desktop-4.0-amd64:desktop-4.0-noarch:graphics-2.0-amd64:graphics-2.0-noarch:graphics-3.0-amd64:graphics-3.0-noarch:graphics-3.1-amd64:graphics-3.1-noarch:graphics-3.2-amd64:graphics-3.2-noarch:graphics-4.0-amd64:graphics-4.0-noarch:printing-3.2-amd64:printing-3.2-noarch:printing-4.0-amd64:printing-4.0-noarch:qt4-3.1-amd64:qt4-3.1-noarch
Distributor ID: Ubuntu
Description: Ubuntu 11.10
Release: 11.10
Codename: oneiric
Linux baronipc 3.0.0-16-generic #28-Ubuntu SMP Fri Jan 27 17:44:39 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux
ii evolution 3.2.2-0ubuntu0.1 groupware suite with mail client and organizer
ii evolution-common 3.2.2-0ubuntu0.1 architecture independent files for Evolution
ii evolution-data-server 3.2.2-0ubuntu1~oneiric evolution database backend server
ii evolution-data-server-common 3.2.2-0ubuntu1~oneiric architecture independent files for Evolution Data Server
ii evolution-data-server-dbg 3.2.2-0ubuntu1~oneiric evolution database backend server with debugging symbols
ii evolution-plugins 3.2.2-0ubuntu0.1 standard plugins for Evolution
ii evolution-webcal 2.32.0-1build1 webcal: URL handler for GNOME and Evolution
ii libebackend-1.2-1 3.2.2-0ubuntu1~oneiric Utility library for evolution data servers
ii libebook1.2-12 3.2.2-0ubuntu1~oneiric Client library for evolution address books
ii libecal1.2-10 3.2.2-0ubuntu1~oneiric Client library for evolution calendars
ii libedata-book-1.2-11 3.2.2-0ubuntu1~oneiric Backend library for evolution address books
ii libedata-cal-1.2-13 3.2.2-0ubuntu1~oneiric Backend library for evolution calendars
ii libedataserver1.2-15 3.2.2-0ubuntu1~oneiric Utility library for evolution data servers
ii libedataserverui-3.0-1 3.2.2-0ubuntu1~oneiric GUI utility library for evolution data servers
ii libevolution 3.2.2-0ubuntu0.1 evolution libraries
ii python-evolution 2.32.0-0ubuntu6 Python bindings for the evolution libraries

PING gmail-imap.l.google.com (173.194.67.108) 56(84) bytes of data.
64 bytes from wi-in-f108.1e100.net (173.194.67.108): icmp_req=2 ttl=49 time=21.0 ms
64 bytes from wi-in-f108.1e100.net (173.194.67.108): icmp_req=3 ttl=49 time=20.3 ms
64 bytes from wi-in-f108.1e100.net (173.194.67.108): icmp_req=4 ttl=49 time=20.2 ms

--- gmail-imap.l.google.com ping statistics ---
4 packets transmitted, 3 received, 25% packet loss, time 3001ms
rtt min/avg/max/mdev = 20.286/20.583/21.079/0.389 ms

Revision history for this message
Jonners59 (jonathan-l-harrison) said : 		#3

OK. It has completly failed again, so taken another log before I try and get in....

~$ lsb_release -a; uname -a; dpkg -l | grep evolution; echo; ping -c 4 imap.gmail.com
LSB Version: core-2.0-amd64:core-2.0-noarch:core-3.0-amd64:core-3.0-noarch:core-3.1-amd64:core-3.1-noarch:core-3.2-amd64:core-3.2-noarch:core-4.0-amd64:core-4.0-noarch:cxx-3.0-amd64:cxx-3.0-noarch:cxx-3.1-amd64:cxx-3.1-noarch:cxx-3.2-amd64:cxx-3.2-noarch:cxx-4.0-amd64:cxx-4.0-noarch:desktop-3.1-amd64:desktop-3.1-noarch:desktop-3.2-amd64:desktop-3.2-noarch:desktop-4.0-amd64:desktop-4.0-noarch:graphics-2.0-amd64:graphics-2.0-noarch:graphics-3.0-amd64:graphics-3.0-noarch:graphics-3.1-amd64:graphics-3.1-noarch:graphics-3.2-amd64:graphics-3.2-noarch:graphics-4.0-amd64:graphics-4.0-noarch:printing-3.2-amd64:printing-3.2-noarch:printing-4.0-amd64:printing-4.0-noarch:qt4-3.1-amd64:qt4-3.1-noarch
Distributor ID: Ubuntu
Description: Ubuntu 11.10
Release: 11.10
Codename: oneiric
Linux baronipc 3.0.0-16-generic #28-Ubuntu SMP Fri Jan 27 17:44:39 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux
ii evolution 3.2.2-0ubuntu0.1 groupware suite with mail client and organizer
ii evolution-common 3.2.2-0ubuntu0.1 architecture independent files for Evolution
ii evolution-data-server 3.2.2-0ubuntu1~oneiric evolution database backend server
ii evolution-data-server-common 3.2.2-0ubuntu1~oneiric architecture independent files for Evolution Data Server
ii evolution-data-server-dbg 3.2.2-0ubuntu1~oneiric evolution database backend server with debugging symbols
ii evolution-plugins 3.2.2-0ubuntu0.1 standard plugins for Evolution
ii evolution-webcal 2.32.0-1build1 webcal: URL handler for GNOME and Evolution
ii libebackend-1.2-1 3.2.2-0ubuntu1~oneiric Utility library for evolution data servers
ii libebook1.2-12 3.2.2-0ubuntu1~oneiric Client library for evolution address books
ii libecal1.2-10 3.2.2-0ubuntu1~oneiric Client library for evolution calendars
ii libedata-book-1.2-11 3.2.2-0ubuntu1~oneiric Backend library for evolution address books
ii libedata-cal-1.2-13 3.2.2-0ubuntu1~oneiric Backend library for evolution calendars
ii libedataserver1.2-15 3.2.2-0ubuntu1~oneiric Utility library for evolution data servers
ii libedataserverui-3.0-1 3.2.2-0ubuntu1~oneiric GUI utility library for evolution data servers
ii libevolution 3.2.2-0ubuntu0.1 evolution libraries
ii python-evolution 2.32.0-0ubuntu6 Python bindings for the evolution libraries

PING gmail-imap.l.google.com (173.194.66.108) 56(84) bytes of data.
64 bytes from we-in-f108.1e100.net (173.194.66.108): icmp_req=1 ttl=49 time=20.4 ms
64 bytes from we-in-f108.1e100.net (173.194.66.108): icmp_req=2 ttl=49 time=20.2 ms
64 bytes from we-in-f108.1e100.net (173.194.66.108): icmp_req=3 ttl=49 time=19.8 ms
64 bytes from we-in-f108.1e100.net (173.194.66.108): icmp_req=4 ttl=49 time=19.9 ms

--- gmail-imap.l.google.com ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3004ms
rtt min/avg/max/mdev = 19.889/20.146/20.494/0.266 ms

Revision history for this message
Launchpad Janitor (janitor) said : 		#4

This question was expired because it remained in the 'Open' state without activity for the last 15 days.