evolution wont recognise my pop3 password

Asked by steven o flaherty on 2011-12-09

I'am using both a new computer and a new version of ubuntu (11.10) and when try to get into my evolution mail it wont recognize my pop3 password. It shows a message saying 'unable to connect to pop3 server. Error sending password: - ERR Authentication failed'. What do i do?

Question information

Language:
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Status:
Answered
For:
Ubuntu evolution Edit question
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Last query:
2011-12-09
Last reply:
2011-12-10

Who is your email provider?

Jacobsallan (jacobsallan) said : #3

The blackknight instructions give two choices for setting your incoming mail server
1. pop33r.cp.blacknight.com : if hosting is on cp.blacknight.com
2. mail.your-domainname.com : if on Direct Admin or Helm
Another source of information is http://www.irishwebmasterforum.com/server-technical-administration-tips-and-queries/7228-pop-access-ireland-com-mail-service.html
And this: http://www.boards.ie/vbulletin/showthread.php?p=65922939 .

Strings enclosed by < and > are variables and need to be filled in with real values. The choice of 25 or 587 is another one you are going to have to make by trial and error. Your ISP provider may block 25.

Documentation for blackknight email solutions is poor. My best two guesses for you appear below.

1. For incoming mail on pop33r.cp.blackknight.com...
-----------------------------------------------------------------------

Identity:
Full Name: <your first name and last name>
Email Address: <full email address>

Receiving Email
Server Type: POP
Server: pop33r.cp.blacknight.com
Port: 110
Username: <full email address>
Security: None
Authentication Type: Password

Sending Email
Server Type: SMTP
Server: smtp1r.cp.blacknight.com
Port: 25 or 587
Server requires authentication: checked
Security: None
Authentication: Login
Username: <full email address>

2. For hosted solutions
-------------------------------

Identity:
Full Name: <your first name and last name>
Email Address: <full email address>

Receiving Email
Server Type: POP
Server: mail.<your-domainname>.com
Port: 110
Username: <full email address>
Security: None
Authentication Type: Password

Sending Email
Server Type: SMTP
Server: mail.<your-domainname>.com
Port: 25 or 587
Server requires authentication: checked
Security: None
Authentication: Login
Username: <full email address>

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