Ubuntu
evolution package

several items of mail falling into the Junk folder which are not junk.

Asked by Norman Silverstone

I have used Evolution for many years and rarely if ever have items of mail been placed in the Junk folder. However, recently many items of mail have appeared in the Junk folder. For example, today 47 items out of a total of 95 have appeared in the Junk folder none of which is junk mail. How do I trouble shoot this problem?

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu evolution Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
mycae (mycae) said : 		#1

Spam classification is a difficult machine learning problem -- its only going to get it right *some* of the time -- there will be false positives and false negatives.

You have two options
1) Disable it entirely:
http://library.gnome.org/users/evolution/stable/config-prefs-mail.html.en

2) Create rules to whitelist or blacklist certain domains or users:
http://library.gnome.org/users/evolution/stable/usage-mail-organize-filters.html.en

Can you help with this problem?

Provide an answer of your own, or ask Norman Silverstone for more information if necessary.

To post a message you must log in.