Ubuntu
evolution package

Error while fetching mail

Asked by Hammad Qaseem

Hi guys,
I am brand new to UBUNTU. I am trying to set up Evolution client for my hotmail. Every time I press send/receive I get "Error while fething mail". Could someone please write steps to correctly set up Evolution client for hotmail. Thanks.

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mycae (mycae) said : 		#1

https://help.ubuntu.com/community/UsingHotmailWithEvolution

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Hammad Qaseem (h-qaseem) said : 		#2

Thank you mycae; When I hit send/receive, it asks me for password for <email address hidden>. Could you please tell me what it is? also do I write port after colon like pop3.live.com:995

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mycae (mycae) said : 		#3

>It asks me for password for <email address hidden>.
Well, you probably want to use YOUR username, not johndoe's username ;) The "johndoe" bit it is a "john doe" (https://secure.wikimedia.org/wikipedia/en/w/index.php?title=John_Doe).

>pop3.live.com:995
Thats right.

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Hammad Qaseem (h-qaseem) said : 		#4

Thank you for your prompt response. Receiving is ok now but sending gives error message:
 "Could not connect to smtp.live.com: Connection timed out"

My settings are as under

Server Type -SMTP
Server-smtp.live.com:587
server authentication checked
use secure connection -TLS encryption
login-Login
username - My email address

What am I doing wrong. I appreciate your help.

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mycae (mycae) said : 		#5

If you

sudo apt-get install telnet

telnet smtp.live.com 587

you should get something like this (note I typed QUIT, and have blanked some of the details).

Trying xx.xx.xx.xx
Connected to xx.xx.xx.microsoft.com.
Escape character is '^]'.
220 SOMEWHERE.hotmail.com Microsoft ESMTP MAIL Service, Version:x.xxxxxxx ready at yyyy
QUIT
221 2.0.0 BLU0-SMTP164.blu0.hotmail.com Service closing transmission channel
Connection closed by foreign host.

That means your network connection to the SMTP server is fine, and you should double-check your email settings.

Otherwise it is a network problem. It is possible you are being blocked by your ISP from sending SMTP data as a spam prevention mechanism, though unlikely.

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