unable to receive e.mails

Asked by Jeannie

When I try to retrieve my e.mails I get the following message:
Error while Fetching Mail.

Unable to connect to POP server popper.forthnet.gr: No support for requested authentication mechanism.

I can send e.mails with no problem but cannot receive them. Please can you help me with this problem?

Jeannie Zambetaki

Question information

Language:
English Edit question
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Answered
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Ubuntu evolution Edit question
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Simos Xenitellis  (simosx) said :
#1

You need to complete the mail settings in Evolution Mail.
Sadly, Forthnet does not provide full instructions for Evolution Mail yet,
http://www.forthnet.gr/templates/support.aspx?c=10003769

Therefore, you will need to use as a guide the information at
http://www.forthnet.gr/templates/supportPosting.aspx?p=87058

A common error is with the username; the instructions mention "user.pop.forthnet.gr", and then they say that you need to change "user" to your actual username, and also "pop" with the name of the point of presense ("ath" for Athens, etc). Verify you have all these details correct.

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