I can send email but not receive email via imap.aol.com and smtp.aol.com I did receive the email from Ubuntu welcoming me. None since then. Help

Asked by Jmax

I'm a Ubuntu newbie. When I set up my AOL email in Evolution, I immediately received a Welcome email from Evolution. I have not received another email. I can send and they are received immediately but even when I send one to myself, it goes to my PC AOL mailbox just fine, but it does not show up in my Evolution mailbox.

I have checked the box SERVER REQUIRES AUTHENTIFICATION as suggested by somone on your answer board following process used in Eudora mail for AOL. I've used the imap.aol.com for the send and smtp.aol.com for the receive...I've checked all these, even deleted all and set it up again...Still cannot receive my AOL email.

Thanks for your help.

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Rouben
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Best Rouben (rouben) said :
#1

According to AOL's e-mail help... http://tinyurl.com/37jlc8

    * Your e-mail address is <email address hidden> or <email address hidden>.
    * Be sure to include the @aol.com or @aim.com suffix.
    * The Incoming mail (POP) server address is: imap.aol.com and imap.aim.com for IMAP and pop.aol.com or pop.aim.com for POP3.
    * Check the box for Leaving messages on the server.
    * The Outgoing mail (SMTP) server address is: smtp.aol.com or smtp.aim.com, port: 587.
    * Your user name is your AOL or AIM screen name.
    * Your password is your AOL® or AIM® password.

There's also some useful info on AOL's e-mail servers here: http://members.aol.com/adamkb/aol/mailfaq/imap/

Hope this info helps you out!

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Jmax (jmaxpjp2-aol) said :
#2

Thanks, Rouben but I had found my answer before receiving your answer.
I have setup AOL to work with Outlook Express before, so I had used those same settings as noted in your answer above. I could send email but was not getting anything into the Inbox except the Welcome email from Ubuntu support.

Finally, I clicked the On this computer to hide it's folders and clicked the Jmax and voila! the Inbox appeared with the same number of new emails as was shown on my Windows PC sitting next to my Ubuntu PC.

I have not figured out yet how to have my AOL address book download from the AOL server where it is held, but I'm sure that's a matter of getting the LDAP setup correct for AOL.
Again, thank you so very much for your prompt help.

Revision history for this message
Jmax (jmaxpjp2-aol) said :
#3

In a message dated 7/31/2007 4:01:19 A.M. Eastern Standard Time,
<email address hidden> writes:

https://answers.launchpad.net/ubuntu/+source/evolution/+question/10690/+confir
m?answer_id=0

I did go to the web site and insert my followup that fixed the problem with
receiving email.

Thanks

Jmax

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Jmax (jmaxpjp2-aol) said :
#4

Another question, please.

My computer is freezing up when I attempt to open a database file. Had to
press power off switch to restart computer. Getting this message on startup.
Please explain and advise what I should do.

"System exception: IDL:Bonobo/GeneralError:1.0 : Child process did not give
an error message, unknown failure occurred

GNOME will still try to restart the Settings Daemon next time you log in."

Jmax

For Troubleshooting help or easy learning click
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For help with a computer problem, please add HELP to the Subject line.
To receive Jmax Bits FREE, send an email to <email address hidden> requesting it.
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Rouben (rouben) said :
#5

I'm glad you got your e-mail sorted out. With regards to the database file, what format is it in? Are you taking about OpenOffice Base?

In general, the error message you've given me shouldn't be caused by any corrupted database or anything like that... which is why I am puzzled.

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Jmax (jmaxpjp2-aol) said :
#6

Rouben, thank you for your quick response.
It was a database created in MSOffice with the extension .mdb Each time I've doubleclicked that file to try and open it in OODatabase, my Ubuntu system freezes and I have to power down using the power off switch.

Maybe this will shed some light. Perhaps its part of the same problem. I just attempted to download the Update and got the following warning that the download failed:
W:Failed to fetch http://security.ubuntu.com/ubuntu/pool/main/t/tcpdump/tcpdump_3.9.4-2ubuntu0.2_i386.deb
Temporary failure resolving 'security.ubuntu.com'

Can you please decipher this message for me? I have not found an antivirus program or antispyware program in Ubuntu???

Jmax

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Rouben (rouben) said :
#7

Hi Jmax!

It seems like you have 2 distinct and unrelated problems on your hand...

First your database file. .MDB is indeed a Microsoft Access file, and as far as I know, OpenOffice doesn't know how to read those. Why it causes your entire system to freeze I have no idea... I suspect OpenOffice Base just goes crazy and eats up all system resources to the point where your computer slows down to a crawl, i.e. the underlying OS probably doesn't actually freeze, just becomes super slow. Either way, keep in mind that as far as I know, OpenOffice is not capable of opening .MDB files directly. The only way I know of using Access database files with OpenOffice is by creating an ODBC connection to an MDB database on Windows (i.e. you need a Windows copy of OpenOffice to do that, running on a Windows machine with MS Access installed).

Second, the error message you got when you tried downloading updates. In a nutshell the error message means essentially that there was something wrong with your Internet connection when you tried to download the updates. Chances are this will go away on its own after a while. Whenever you get an error like this, try going on the Internet; if you can pull up web sites, you shouldn't be seeing this type of message.

Finally antivirus and antispyware. Quite simply put, Microsoft Windows is the only operating system out there that cannot survive without antispyware and antivirus programs. This is partly because Linux and Mac OS X both make it difficult to infect a computer system, therefore writing viruses for these OSs is much more challenging. The fact alone that the use of administrator accounts is discouraged on Linux and Mac OS X already makes it a huge hurdle for viruses and spyware to get onto your Linux or Mac computers. Simply put: don't bother with antivirus and antispyware software on Linux. Yes, there are such programs available (ClamAV and AVG being two such programs), but these typically scan your computer mainly for Windows viruses/spyware anyway, which can't do any damage on a Mac or Linux computer. So don't worry about this and enjoy the added speed and system resources that are not wasted on an antivirus program that has to run constantly and eat up your RAM and horsepower.

I hope the above proves informative. Please let me know if I can help you further.

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Jmax (jmaxpjp2-aol) said :
#8

In a message dated 8/2/2007 12:30:07 A.M. Eastern Standard Time,
<email address hidden> writes:

The fact alone
that the use of administrator accounts is discouraged on Linux and Mac
OS X already makes it a huge hurdle for viruses and spyware to get onto
your Linux or Mac computers.

Is this what you meant to say??? I thought Linux encouraged the use of
administrator accounts, not discouraged them?

Jmax

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Rouben (rouben) said :
#9

What I mean is that in Windows you can't do anything without actually logging in as an administrator. Let's say, you want to install new software on Windows? You need to be an administrator. Some software and games will not even run if you're not an administrator. Therefore, a lot of people just do all their day-to-day tasks (like web browsing) with an administrator account, which allows viruses and spyware to infect your computer effortlessly.

This is not the case in Ubuntu Linux and Mac OS X. Both of these will only run specific software that absolutely *needs* to have administrative privileges (e.g. software updater or some of the control panels), and before such software is run, you are asked to give that software your permission to run by typing in your password. Windows Vista also has a similar feature, but not a lot of software for Windows is designed to work like this. Most Windows software nowadays just assumes that you have administrator privileges.

Another fundamental difference between administrators on Windows and Mac OS/Ubuntu is that in Windows and administrator user runs ALL the software (including the web browser, MSN messenger, Microsoft Office) with administrator rights. There's absolutely no need for your web browser or word processor to be able to install drivers, now is there? Well, Windows lets any piece of software do that, including viruses and spyware. Macs and Ubuntu Linux computers have administrator accounts, but they are actually regular accounts that are allowed to run certain selected software with administrative privileges, and only if a correct password is entered.

I hope this helps clear things up a bit. :)

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Jmax (jmaxpjp2-aol) said :
#10

Thank you so very much. Yes, this does clear up questions about using
administrative accounts in a way that helps prevent virus and malware infections.
I'm going to change the way I use my Windows administrative account. Jmax

Jmax

For Troubleshooting help or easy learning click
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