no wifi connection after upgrading to ubuntu 12.04

Asked by adom he on 2018-11-21

no wifi connection after upgrading to ubuntu 12.04, i am using a dell latitude D420

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu evince Edit question
Assignee:
No assignee Edit question
Solved by:
adom he
Solved:
2018-12-01
Last query:
2018-12-01
Last reply:
2018-11-24
Manfred Hampl (m-hampl) said : #1

Ubuntu 12.04 is not supported any more (already since April 2017, unless you pay for extended security maintenance).

see https://wiki.ubuntu.com/Releases for the list of supported Ubuntu releases.

adom he (doobapooba1) said : #2

i see...thank you :)...............ok, i upgraded to ubuntu 14.04, i still have the same issue with not having wifi

Manfred Hampl (m-hampl) said : #3

Ok, if you are running a supported release of Ubuntu, please follow https://help.ubuntu.com/community/WirelessTroubleshootingProcedure
(with the only deviation, that in step3 you should not create a new question document, but you should paste all output into this one which you have already created).

adom he (doobapooba1) said : #4

q@q-Latitude-D420:~$ sudo apt-get update; sudo apt-get install usbutils pciutils hwinfo grep rfkill; sudo lshw -C network; rfkill list; sudo iwlist scan | grep -Ei 'chan|ssid'; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nnk | grep -iA2 net; lsusb; nmcli nm status; sudo lshw -short; uname -a; sudo updatedb; dmesg | grep -E '02:00|80211|acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|ireless|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|ound|p54|prism|rror|rtl|RTL|rt2|RT2|rt3|RT3|rt5|RT5|rt6|RT6|rt7|RT7|usb|witch|wl';sudo dmidecode|grep -E 'anufact|roduct|erial|elease'; iwconfig; grep -E '80211|acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|p54|prism|rtl|rt2|rt3|rt6|rt7|wmi|witch|wl' /etc/modprobe.d/*; cat /var/lib/NetworkManager/NetworkManager.state; sudo hwinfo --netcard ; ps -aux|grep -E 'wpa|icd|etwork'; netstat -rn ; cat /etc/resolv.conf; ls -lia /boot; grep tmpfs /etc/fstab; ubuntu-support-status; sudo update-pciids; sudo update-usbids; sudo lsmod
[sudo] password for q:
E: Could not get lock /var/lib/apt/lists/lock - open (11: Resource temporarily unavailable)
E: Unable to lock directory /var/lib/apt/lists/
E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?
E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?
  *-network
       description: Network controller
       product: BCM4311 802.11a/b/g
       vendor: Broadcom Inc. and subsidiaries
       physical id: 0
       bus info: pci@0000:0c:00.0
       version: 01
       width: 32 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: driver=wl latency=0
       resources: irq:17 memory:efdfc000-efdfffff
  *-network
       description: Ethernet interface
       product: NetXtreme BCM5752 Gigabit Ethernet PCI Express
       vendor: Broadcom Inc. and subsidiaries
       physical id: 0
       bus info: pci@0000:09:00.0
       logical name: eth0
       version: 02
       serial: 00:18:8b:cf:0e:68
       size: 100Mbit/s
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.134 duplex=full firmware=5752-v3.19 ip=192.168.1.88 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s
       resources: irq:44 memory:efcf0000-efcfffff
0: dell-wifi: Wireless LAN
 Soft blocked: no
 Hard blocked: no
1: dell-bluetooth: Bluetooth
 Soft blocked: no
 Hard blocked: no
2: hci0: Bluetooth
 Soft blocked: no
 Hard blocked: no
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

auto lo
iface lo inet loopback

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=14.04
DISTRIB_CODENAME=trusty
DISTRIB_DESCRIPTION="Ubuntu 14.04.5 LTS"
09:00.0 Ethernet controller [0200]: Broadcom Inc. and subsidiaries NetXtreme BCM5752 Gigabit Ethernet PCI Express [14e4:1600] (rev 02)
 Subsystem: Dell Device [1028:01d6]
 Kernel driver in use: tg3
--
0c:00.0 Network controller [0280]: Broadcom Inc. and subsidiaries BCM4311 802.11a/b/g [14e4:4312] (rev 01)
 Subsystem: Dell Wireless 1490 Dual Band WLAN Mini-Card [1028:0007]
 Kernel driver in use: wl
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 004: ID 413c:8103 Dell Computer Corp. Wireless 350 Bluetooth
Bus 002 Device 005: ID 0b97:7762 O2 Micro, Inc. Oz776 SmartCard Reader
Bus 002 Device 003: ID 0b97:7761 O2 Micro, Inc. Oz776 1.1 Hub
Bus 002 Device 002: ID 413c:a005 Dell Computer Corp. Internal 2.0 Hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Warning: nmcli (0.9.8.8) and NetworkManager (0.9.4.0) versions don't match. Use --nocheck to suppress the warning.
RUNNING STATE WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN
running connected enabled enabled enabled disabled
H/W path Device Class Description
==================================================
                           system Latitude D420 ()
/0 bus 0TJ984
/0/0 memory 64KiB BIOS
/0/400 processor Intel(R) Core(TM) Duo CPU U2500 @ 1
/0/400/700 memory 32KiB L1 cache
/0/400/701 memory 2MiB L2 cache
/0/400/0.1 processor Logical CPU
/0/400/0.2 processor Logical CPU
/0/1000 memory 2560MiB System Memory
/0/1000/0 memory 512MiB Chip DDR Synchronous 533 MHz (1.9
/0/1000/1 memory 2GiB DIMM DDR Synchronous 667 MHz (1.5 ns
/0/100 bridge Mobile 945GM/PM/GMS, 943/940GML and 945GT
/0/100/2 display Mobile 945GM/GMS, 943/940GML Express Inte
/0/100/2.1 display Mobile 945GM/GMS/GME, 943/940GML Express
/0/100/1b multimedia NM10/ICH7 Family High Definition Audio Co
/0/100/1c bridge NM10/ICH7 Family PCI Express Port 1
/0/100/1c.1 bridge NM10/ICH7 Family PCI Express Port 2
/0/100/1c.1/0 network BCM4311 802.11a/b/g
/0/100/1c.2 bridge NM10/ICH7 Family PCI Express Port 3
/0/100/1c.2/0 eth0 network NetXtreme BCM5752 Gigabit Ethernet PCI Ex
/0/100/1d bus NM10/ICH7 Family USB UHCI Controller #1
/0/100/1d.1 bus NM10/ICH7 Family USB UHCI Controller #2
/0/100/1d.2 bus NM10/ICH7 Family USB UHCI Controller #3
/0/100/1d.3 bus NM10/ICH7 Family USB UHCI Controller #4
/0/100/1d.7 bus NM10/ICH7 Family USB2 EHCI Controller
/0/100/1e bridge 82801 Mobile PCI Bridge
/0/100/1e/1 bridge RL5c476 II
/0/100/1e/1.1 bus R5C552 IEEE 1394 Controller
/0/100/1e/1.2 generic R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter
/0/100/1f bridge 82801GBM (ICH7-M) LPC Interface Bridge
/0/100/1f.1 storage 82801G (ICH7 Family) IDE Controller
/0/100/1f.3 bus NM10/ICH7 Family SMBus Controller
/0/1 scsi0 storage
/0/1/0.0.0 /dev/sda disk 80GB TOSHIBA MK8009GA
/0/1/0.0.0/1 /dev/sda1 volume 72GiB EXT4 volume
/0/1/0.0.0/2 /dev/sda2 volume 2037MiB Extended partition
/0/1/0.0.0/2/5 /dev/sda5 volume 2037MiB Linux swap / Solaris partition
/1 power DELL NX6267C
Linux q-Latitude-D420 3.13.0-32-generic #57~precise1-Ubuntu SMP Tue Jul 15 03:50:54 UTC 2014 i686 i686 i686 GNU/Linux
[ 0.000000] Found optimal setting for mtrr clean up
[ 0.127461] ACPI: ACPI Dock Station Driver: 1 docks/bays found
[ 0.246303] acpi PNP0A03:00: [Firmware Info]: MMCONFIG for domain 0000 [bus 00-3f] only partially covers this bridge
[ 0.288538] Found 1 acpi root devices
[ 0.292142] usbcore: registered new interface driver usbfs
[ 0.292165] usbcore: registered new interface driver hub
[ 0.292178] usbcore: registered new device driver usb
[ 0.298210] Switched to clocksource hpet
[ 0.350081] pnp: PnP ACPI: found 12 devices
[ 1.212207] input: Lid Switch as /devices/LNXSYSTM:00/device:00/PNP0C0D:00/input/input0
[ 1.212933] ACPI: Lid Switch [LID]
[ 1.280154] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
[ 1.280160] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.280166] usb usb1: Product: EHCI Host Controller
[ 1.280171] usb usb1: Manufacturer: Linux 3.13.0-32-generic ehci_hcd
[ 1.280176] usb usb1: SerialNumber: 0000:00:1d.7
[ 1.280419] hub 1-0:1.0: USB hub found
[ 1.281699] usb usb2: New USB device found, idVendor=1d6b, idProduct=0001
[ 1.281704] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.281709] usb usb2: Product: UHCI Host Controller
[ 1.281714] usb usb2: Manufacturer: Linux 3.13.0-32-generic uhci_hcd
[ 1.281719] usb usb2: SerialNumber: 0000:00:1d.0
[ 1.281941] hub 2-0:1.0: USB hub found
[ 1.282638] usb usb3: New USB device found, idVendor=1d6b, idProduct=0001
[ 1.282644] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.282649] usb usb3: Product: UHCI Host Controller
[ 1.282654] usb usb3: Manufacturer: Linux 3.13.0-32-generic uhci_hcd
[ 1.282659] usb usb3: SerialNumber: 0000:00:1d.1
[ 1.282876] hub 3-0:1.0: USB hub found
[ 1.283579] usb usb4: New USB device found, idVendor=1d6b, idProduct=0001
[ 1.283585] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.283590] usb usb4: Product: UHCI Host Controller
[ 1.283595] usb usb4: Manufacturer: Linux 3.13.0-32-generic uhci_hcd
[ 1.283600] usb usb4: SerialNumber: 0000:00:1d.2
[ 1.283817] hub 4-0:1.0: USB hub found
[ 1.284557] usb usb5: New USB device found, idVendor=1d6b, idProduct=0001
[ 1.284562] usb usb5: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.284567] usb usb5: Product: UHCI Host Controller
[ 1.284572] usb usb5: Manufacturer: Linux 3.13.0-32-generic uhci_hcd
[ 1.284577] usb usb5: SerialNumber: 0000:00:1d.3
[ 1.284800] hub 5-0:1.0: USB hub found
[ 1.300816] Loaded X.509 cert 'Magrathea: Glacier signing key: 7d5db100786d871fd618b3eaec16d87acf935a91'
[ 1.313255] IMA: No TPM chip found, activating TPM-bypass!
[ 1.315172] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 1.591694] isapnp: No Plug & Play device found
[ 1.954974] sdhci-pci 0000:02:01.2: SDHCI controller found [1180:0822] (rev 18)
[ 1.956212] mmc0: no vqmmc regulator found
[ 1.956221] mmc0: no vmmc regulator found
[ 1.980117] usb 2-2: new full-speed USB device number 2 using uhci_hcd
[ 1.996852] tg3 0000:09:00.0 eth0: Tigon3 [partno(BCM5752KFBG) rev 6002] (PCI Express) MAC address 00:18:8b:cf:0e:68
[ 1.996862] tg3 0000:09:00.0 eth0: attached PHY is 5752 (10/100/1000Base-T Ethernet) (WireSpeed[1], EEE[0])
[ 1.996868] tg3 0000:09:00.0 eth0: RXcsums[1] LinkChgREG[0] MIirq[0] ASF[0] TSOcap[1]
[ 1.996873] tg3 0000:09:00.0 eth0: dma_rwctrl[76180000] dma_mask[64-bit]
[ 2.128692] usb 2-2: New USB device found, idVendor=413c, idProduct=a005
[ 2.128703] usb 2-2: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 2.130768] hub 2-2:1.0: USB hub found
[ 2.429682] usb 2-2.3: new full-speed USB device number 3 using uhci_hcd
[ 2.557697] usb 2-2.3: New USB device found, idVendor=0b97, idProduct=7761
[ 2.557704] usb 2-2.3: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 2.559765] hub 2-2.3:1.0: USB hub found
[ 2.641682] usb 2-2.4: new full-speed USB device number 4 using uhci_hcd
[ 2.805734] usb 2-2.4: New USB device found, idVendor=413c, idProduct=8103
[ 2.805741] usb 2-2.4: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 2.885723] usb 2-2.3.2: new full-speed USB device number 5 using uhci_hcd
[ 3.002715] usb 2-2.3.2: New USB device found, idVendor=0b97, idProduct=7762
[ 3.002724] usb 2-2.3.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 3.002729] usb 2-2.3.2: Product: O2Micro CCID SC Reader
[ 3.002734] usb 2-2.3.2: Manufacturer: O2
[ 8.711179] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 10.269062] lp: driver loaded but no devices found
[ 10.571655] EXT4-fs (sda1): re-mounted. Opts: errors=remount-ro
[ 11.061970] [Firmware Bug]: Duplicate ACPI video bus devices for the same VGA controller, please try module parameter "video.allow_duplicates=1"if the current driver doesn't work.
[ 11.647141] lib80211: common routines for IEEE802.11 drivers
[ 11.647150] lib80211_crypt: registered algorithm 'NULL'
[ 11.775071] leds_ss4200: no LED devices found
[ 12.084052] yenta_cardbus 0000:02:01.0: CardBus bridge found [1028:01d6]
[ 12.425576] cfg80211: Calling CRDA to update world regulatory domain
[ 13.510513] usbcore: registered new interface driver btusb
[ 14.583193] wl: module license 'MIXED/Proprietary' taints kernel.
[ 14.590292] wl: module verification failed: signature and/or required key missing - tainting kernel
[ 14.600512] wl driver 6.20.155.1 (r326264) failed with code 21
[ 14.600547] kernel BUG at include/net/cfg80211.h:3150!
[ 14.600591] Modules linked in: wl(POF+) i915(+) snd_hwdep snd_pcm joydev snd_seq_midi snd_rawmidi btusb snd_seq_midi_event snd_seq drm_kms_helper bluetooth snd_timer drm pcmcia snd_seq_device gpio_ich cfg80211 psmouse yenta_socket i2c_algo_bit dell_laptop dell_wmi pcmcia_rsrc serio_raw sparse_keymap dcdbas lib80211 snd pcmcia_core lpc_ich mac_hid soundcore wmi snd_page_alloc video lp parport firewire_ohci tg3 firewire_core sdhci_pci sdhci crc_itu_t ptp pps_core
[ 14.600662] EIP is at wdev_priv.part.7+0x3/0x5 [wl]
[ 14.600664] EAX: 00000000 EBX: f6c07500 ECX: f6c07500 EDX: f30f0890
[ 14.600755] [<f93de924>] wl_cfg80211_detach+0xc4/0xd0 [wl]
[ 14.600810] [<f93d770f>] wl_free_if.isra.9+0x1f/0xa0 [wl]
[ 14.600865] [<f93d7fa8>] wl_free+0x58/0x250 [wl]
[ 14.600920] [<f92f7e92>] ? wlc_attach+0xf6c/0xfda [wl]
[ 14.600959] [<f895851b>] wl_pci_probe+0x502/0xfe7 [wl]
[ 14.601074] [<f8958017>] wl_module_init+0x17/0x19 [wl]
[ 14.601220] EIP: [<f93deed7>] wdev_priv.part.7+0x3/0x5 [wl] SS:ESP 0068:f6ac1c00
[ 15.313454] Console: switching to colour frame buffer device 160x50
[ 15.665602] input: HDA Intel Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input10
[ 15.668430] input: HDA Intel Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input9
[ 24.808245] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 24.809115] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 25.028961] type=1400 audit(1542811435.211:26): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/telepathy/mission-control-5" pid=946 comm="apparmor_parser"
[ 42.337344] tg3 0000:09:00.0 eth0: Link is up at 100 Mbps, full duplex
[ 42.337355] tg3 0000:09:00.0 eth0: Flow control is on for TX and on for RX
[ 42.337382] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[ 89.630285] type=1400 audit(1542811499.128:69): apparmor="DENIED" operation="open" profile="/usr/lib/telepathy/mission-control-5" name="/usr/share/gvfs/remote-volume-monitors/" pid=2915 comm="mission-control" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
[ 1763.241139] gtk-update-icon[7842]: segfault at 28 ip b777bd08 sp bf9836d0 error 6 in libgdk_pixbuf-2.0.so.0.2600.1[b7775000+1f000]
[ 2374.003641] cupsd[9780]: segfault at 5bf57850 ip b72d1898 sp bf9d376c error 4 in libc-2.19.so[b7257000+1ab000]
[ 2605.782140] cupsd[19730]: segfault at 5bf5793f ip b72a6898 sp bfb85ddc error 4 in libc-2.19.so[b722c000+1ab000]
[ 2963.525527] cupsd[23347]: segfault at 5bf57a9f ip b723c898 sp bfce6e7c error 4 in libc-2.19.so[b71c2000+1ab000]
[ 5898.302752] type=1400 audit(1542817307.801:85): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/telepathy/mission-control-5" pid=8442 comm="apparmor_parser"
[ 5898.304290] type=1400 audit(1542817307.805:86): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/telepathy/telepathy-*" pid=8442 comm="apparmor_parser"
[ 5898.306357] type=1400 audit(1542817307.805:89): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/telepathy/telepathy-ofono" pid=8442 comm="apparmor_parser"
[ 6431.528468] type=1400 audit(1542817841.028:102): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/telepathy/mission-control-5" pid=3246 comm="apparmor_parser"
[ 6431.530053] type=1400 audit(1542817841.028:103): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/telepathy/telepathy-*" pid=3246 comm="apparmor_parser"
[ 6431.554396] type=1400 audit(1542817841.052:106): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/telepathy/telepathy-ofono" pid=3246 comm="apparmor_parser"
[ 9597.874043] compiz[2473]: segfault at 0 ip b3e032e1 sp bfd2c730 error 4 in libunityshell.so (deleted)[b3b97000+2ff000]
 Release Date: 04/03/2007
  Serial services are supported (int 14h)
 Manufacturer: Dell Inc.
 Product Name: Latitude D420
 Serial Number: 4R62XC1
 Manufacturer: Dell Inc.
 Product Name: 0TJ984
 Serial Number: .4R62XC1.CN1296174O4162.
 Manufacturer: Dell Inc.
 Serial Number: 4R62XC1
 Manufacturer: Intel
 Serial Number: Not Specified
 Manufacturer: Not Specified
 Serial Number: Not Specified
 Manufacturer: 2C00000000000000
 Serial Number: E625B1CE
 Manufacturer: Sanyo
 SBDS Serial Number: 033D
 SBDS Manufacture Date: 2007-12-21
lo no wireless extensions.

eth0 no wireless extensions.

/etc/modprobe.d/alsa-base.conf:install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
/etc/modprobe.d/blacklist-ath_pci.conf:# which ath5k cannot recover. To prevent this condition, stop
/etc/modprobe.d/blacklist-ath_pci.conf:blacklist ath_pci
/etc/modprobe.d/blacklist-bcm43.conf:# Warning: This file is autogenerated by bcmwl. All changes to this file will be lost.
/etc/modprobe.d/blacklist-bcm43.conf:blacklist b43
/etc/modprobe.d/blacklist-bcm43.conf:blacklist b43legacy
/etc/modprobe.d/blacklist-bcm43.conf:blacklist bcm43xx
/etc/modprobe.d/blacklist-bcm43.conf:blacklist brcm80211
/etc/modprobe.d/blacklist-bcm43.conf:blacklist brcmfmac
/etc/modprobe.d/blacklist-bcm43.conf:blacklist brcmsmac
/etc/modprobe.d/blacklist-bcm43.conf:blacklist bcma
/etc/modprobe.d/blacklist.conf:blacklist eth1394
/etc/modprobe.d/blacklist.conf:# replaced by p54pci
/etc/modprobe.d/blacklist.conf:blacklist prism54
/etc/modprobe.d/blacklist.conf:# replaced by b43 and ssb.
/etc/modprobe.d/blacklist.conf:blacklist bcm43xx
/etc/modprobe.d/blacklist-oss.conf:blacklist uart6850
/etc/modprobe.d/blacklist-watchdog.conf:blacklist twl4030_wdt
/etc/modprobe.d/iwlwifi.conf:# /etc/modprobe.d/iwlwifi.conf
/etc/modprobe.d/iwlwifi.conf:# iwlwifi will dyamically load either iwldvm or iwlmvm depending on the
/etc/modprobe.d/iwlwifi.conf:# microcode file installed on the system. When removing iwlwifi, first
/etc/modprobe.d/iwlwifi.conf:# remove the iwl?vm module and then iwlwifi.
/etc/modprobe.d/iwlwifi.conf:remove iwlwifi \
/etc/modprobe.d/iwlwifi.conf:(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
/etc/modprobe.d/iwlwifi.conf:&& /sbin/modprobe -r mac80211
[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
WimaxEnabled=true
sudo: hwinfo: command not found
root 899 0.0 0.2 32424 4508 ? Ssl 06:43 0:02 NetworkManager
root 1692 0.0 0.0 2932 1052 ? S 06:44 0:00 /sbin/dhclient -d -4 -sf /usr/lib/NetworkManager/nm-dhcp-client.action -pf /var/run/sendsigs.omit.d/network-manager.dhclient-eth0.pid -lf /var/lib/dhcp/dhclient-dc7dd194-1d26-4407-83f6-6ba1b719e736-eth0.lease -cf /var/run/nm-dhclient-eth0.conf eth0
root 1737 0.0 0.0 2932 1104 ? S 06:44 0:00 /sbin/dhclient -d -6 -N -sf /usr/lib/NetworkManager/nm-dhcp-client.action -pf /var/run/sendsigs.omit.d/network-manager.dhclient6-eth0.pid -lf /var/lib/dhcp/dhclient6-dc7dd194-1d26-4407-83f6-6ba1b719e736-eth0.lease eth0
nobody 1782 0.0 0.0 5412 1208 ? S 06:44 0:00 /usr/sbin/dnsmasq --no-resolv --keep-in-foreground --no-hosts --bind-interfaces --pid-file=/var/run/sendsigs.omit.d/network-manager.dnsmasq.pid --listen-address=127.0.0.1 --conf-file=/var/run/nm-dns-dnsmasq.conf --cache-size=0 --proxy-dnssec --enable-dbus --conf-dir=/etc/NetworkManager/dnsmasq.d
root 6486 0.1 0.2 7156 5288 pts/1 Ss+ 08:18 0:05 /usr/bin/dpkg --force-overwrite --status-fd 54 --configure ttf-dejavu-core:all glib-networking-common:all libproxy1:i386 glib-networking-services:i386 glib-networking:i386 libsystemd-login0:i386 libgcr-3-common:all libgck-1-0:i386 libgcr-base-3-1:i386 libgcr-ui-3-1:i386 libgcr-3-1:i386 dconf-service:i386 dconf-gsettings-backend:i386 libcap-ng0:i386 libapparmor1:i386 dbus:i386 dbus-x11:i386 gcr:i386 p11-kit-modules:i386 p11-kit:i386 libcap2:i386 libcap2-bin:i386 gnome-keyring:i386 libgnome-keyring-common:all libgnome-keyring0:i386 gir1.2-gnomekeyring-1.0:i386 libsecret-common:all libsecret-1-0:i386 libavahi-common-data:i386 libavahi-common3:i386 libavahi-client3:i386 libavahi-glib1:i386 libgpg-error0:i386 libassuan0:i386 libgpgme11:i386 libsoup2.4-1:i386 seahorse:i386 libaccountsservice0:i386 libpolkit-gobject-1-0:i386 accountsservice:i386 ttf-freefont:all libgtk-3-bin:i386 libcairo-gobject2:i386 gtk3-engines-unico:i386 libxft2:i386 libpangoxft-1.0-0:i386 libpangox-1.0-0:i386 libpango1.0-0:i386 libcroco3:i386 librsvg2-2:i386 librsvg2-common:i386 x11-common:all libxtst6:i386 at-spi2-core:i386 libgail-3-0:i386 libwacom-common:all libgudev-1.0-0:i386 libwacom2:i386 libgnome-bluetooth11:i386 gir1.2-atk-1.0:i386 gir1.2-freedesktop:i386 gir1.2-gdkpixbuf-2.0:i386 gir1.2-pango-1.0:i386 gir1.2-gtk-3.0:i386 gir1.2-gnomebluetooth-1.0:i386 kmod:i386 module-init-tools:all bluez:i386 libbluetooth3:i386 obexd-client:i386 libopenobex1:i386 obex-data-server:i386 gnome-bluetooth:i386 libasound2-data:all libasound2:i386 libtdb1:i386 libogg0:i386 libvorbis0a:i386 libvorbisfile3:i386 sound-theme-freedesktop:all libcanberra0:i386 libcanberra-gtk0:i386 sgml-base:all metacity-common:all libmetacity-private0a:i386 libxcb-util0:i386 libstartup-notification0:i386 libxcursor1:i386 libnotify4:i386 libjavascriptcoregtk-3.0-0:i386 libaspell15:i386 libncursesw5:i386 libtext-iconv-perl:i386 dictionaries-common:all aspell:i386 aspell-en:all myspell-en-za:all myspell-en-gb:all myspell-en-au:all libhunspell-1.3-0:i386 libenchant1c2a:i386 libgeoclue0:i386 libwebp5:i386 libxslt1.1:i386 libwebkitgtk-3.0-common:all libwebkitgtk-3.0-0:i386 zenity-common:all zenity:i386 hicolor-icon-theme:all gnome-icon-theme:all humanity-icon-theme:all metacity:i386 libgee2:i386 unity-lens-files:i386 libcanberra-gtk3-0:i386 libpciaccess0:i386 libdrm-intel1:i386 libdrm-nouveau2:i386 libdrm-radeon1:i386 libelf1:i386 libffi6:i386 libllvm3.4:i386 libgl1-mesa-dri:i386 libwayland-server0:i386 libxcb-dri2-0:i386 libgbm1:i386 libxcb-xfixes0:i386 libegl1-mesa:i386 libopenvg1-mesa:i386 libwayland-egl1-mesa:i386 libegl1-mesa-drivers:i386 libcogl15:i386 libcogl-pango15:i386 libjson-glib-1.0-common:all libjson-glib-1.0-0:i386 libclutter-1.0-0:i386 libclutter-gst-2.0-0:i386 cheese-common:all gstreamer1.0-clutter:i386 libcdparanoia0:i386 libtheora0:i386 libvisual-0.4-0:i386 libvorbisenc2:i386 gstreamer1.0-plugins-base:i386 libgpm2:i386 libaa1:i386 libraw1394-11:i386 libavc1394-0:i386 libcaca0:i386 libdv4:i386 libflac8:i386 libgstreamer-plugins-good1.0-0:i386 libiec61883-0:i386 libsamplerate0:i386 libjack-jackd2-0:i386 libspeex1:i386 libshout3:i386 libtag1-vanilla:i386 libtag1c2a:i386 libv4lconvert0:i386 libv4l-0:i386 libvpx1:i386 libwavpack1:i386 libxv1:i386 gstreamer1.0-plugins-good:i386 gstreamer1.0-x:i386 libcheese7:i386 libclutter-gtk-1.0-0:i386 libcheese-gtk23:i386 libgnome-control-center1:i386 libgnome-menu-3-0:i386 libgoa-1.0-common:all libgoa-1.0-0b:i386 libsoup-gnome2.4-1:i386 librest-0.7-0:i386 libtelepathy-glib0:i386 libgoa-backend-1.0-1:i386 libgtop2-common:all libgtop2-7:i386 libkrb5support0:i386 libk5crypto3:i386 libkeyutils1:i386 libkrb5-3:i386 libnm-util2:i386 libnm-glib4:i386 libnm-gtk-common:all libnm-gtk0:i386 libasyncns0:i386 libsndfile1:i386 libwrap0:i386 libpulse0:i386 libpulse-mainloop-glib0:i386 libcrack2:i386 libpwquality-common:all libpwquality1:i386 libupower-glib1:i386 apg:i386 desktop-file-utils:i386 libxkbfile1:i386 xkb-data:all libxmu6:i386 libxpm4:i386 libxaw7:i386 x11-xkb-utils:i386 libxklavier16:i386 libgnomekbd-common:all iso-codes:all libgnomekbd8:i386 gkbd-
q 9972 0.0 0.0 4684 788 pts/5 S+ 09:36 0:00 grep --color=auto -E wpa|icd|etwork
Kernel IP routing table
Destination Gateway Genmask Flags MSS Window irtt Iface
0.0.0.0 192.168.1.254 0.0.0.0 UG 0 0 0 eth0
169.254.0.0 0.0.0.0 255.255.0.0 U 0 0 0 eth0
192.168.1.0 0.0.0.0 255.255.255.0 U 0 0 0 eth0
# Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8)
# DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN
nameserver 127.0.0.1
search attlocal.net
total 48272
655361 drwxr-xr-x 3 root root 4096 Nov 21 08:29 .
     2 drwxr-xr-x 22 root root 4096 Nov 21 08:29 ..
655371 -rw-r--r-- 1 root root 1172708 Oct 29 07:49 abi-3.13.0-162-generic
655588 -rw-r--r-- 1 root root 1166929 Jul 14 2014 abi-3.13.0-32-generic
655585 -rw-r--r-- 1 root root 170242 Oct 29 07:49 config-3.13.0-162-generic
655589 -rw-r--r-- 1 root root 169732 Jul 14 2014 config-3.13.0-32-generic
655362 drwxr-xr-x 3 root root 12288 Nov 19 19:57 grub
655366 -rw-r--r-- 1 root root 21506575 Nov 21 08:29 initrd.img-3.13.0-162-generic
655367 -rw-r--r-- 1 root root 7515066 Nov 21 08:29 initrd.img-3.13.0-32-generic
655364 -rw-r--r-- 1 root root 176500 Mar 12 2014 memtest86+.bin
655365 -rw-r--r-- 1 root root 178176 Mar 12 2014 memtest86+.elf
655363 -rw-r--r-- 1 root root 178680 Mar 12 2014 memtest86+_multiboot.bin
655584 -rw-r--r-- 1 root root 1006 Oct 29 07:49 retpoline-3.13.0-162-generic
655583 -rw------- 1 root root 2718753 Oct 29 07:49 System.map-3.13.0-162-generic
655587 -rw------- 1 root root 2693057 Jul 14 2014 System.map-3.13.0-32-generic
655582 -rw------- 1 root root 5916240 Oct 29 07:49 vmlinuz-3.13.0-162-generic
655586 -rw------- 1 root root 5820336 Jul 14 2014 vmlinuz-3.13.0-32-generic
Support status summary of 'q-Latitude-D420':

You have 1832 packages (88.2%) supported until April 2019 (Canonical - 5y)
You have 43 packages (2.1%) supported until April 2019 (Community - 5y)

You have 78 packages (3.8%) that can not/no-longer be downloaded
You have 124 packages (6.0%) that are unsupported

Run with --show-unsupported, --show-supported or --show-all to see more details
Downloaded daily snapshot dated 2018-11-21 03:15:02
--2018-11-21 09:36:52-- http://www.linux-usb.org/usb.ids
Resolving www.linux-usb.org (www.linux-usb.org)... 216.105.38.10
Connecting to www.linux-usb.org (www.linux-usb.org)|216.105.38.10|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 598181 (584K) [text/plain]
Saving to: ‘/var/lib/usbutils/usb.ids.new’

100%[======================================>] 598,181 1.52MB/s in 0.4s

2018-11-21 09:36:53 (1.52 MB/s) - ‘/var/lib/usbutils/usb.ids.new’ saved [598181/598181]

Done.
Module Size Used by
bnep 19107 2
rfcomm 59026 8
parport_pc 32114 0
ppdev 17423 0
snd_hda_codec_idt 49388 1
snd_hda_intel 43398 3
snd_hda_codec 169779 2 snd_hda_codec_idt,snd_hda_intel
wl 2902529 1
i915 733074 3
snd_hwdep 13276 1 snd_hda_codec
snd_pcm 90501 2 snd_hda_codec,snd_hda_intel
joydev 17299 0
snd_seq_midi 13132 0
snd_rawmidi 25198 1 snd_seq_midi
btusb 27671 0
snd_seq_midi_event 14475 1 snd_seq_midi
snd_seq 55716 2 snd_seq_midi_event,snd_seq_midi
drm_kms_helper 47561 1 i915
bluetooth 356681 22 bnep,btusb,rfcomm
snd_timer 28971 2 snd_pcm,snd_seq
drm 249595 4 i915,drm_kms_helper
pcmcia 56297 0
snd_seq_device 14137 3 snd_seq,snd_rawmidi,snd_seq_midi
gpio_ich 13278 0
cfg80211 423921 1 wl
psmouse 97578 0
yenta_socket 44622 0
i2c_algo_bit 13316 1 i915
dell_laptop 17931 0
dell_wmi 12665 0
pcmcia_rsrc 18495 1 yenta_socket
serio_raw 13230 0
sparse_keymap 13658 1 dell_wmi
dcdbas 14521 1 dell_laptop
lib80211 14040 1 wl
snd 61351 16 snd_hwdep,snd_timer,snd_hda_codec_idt,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec,snd_hda_intel,snd_seq_device,snd_seq_midi
pcmcia_core 22396 3 pcmcia,pcmcia_rsrc,yenta_socket
lpc_ich 16987 0
mac_hid 13077 0
soundcore 12600 1 snd
wmi 18827 1 dell_wmi
snd_page_alloc 18398 2 snd_pcm,snd_hda_intel
video 19330 1 i915
lp 13359 0
parport 40945 3 lp,ppdev,parport_pc
firewire_ohci 36130 0
tg3 155594 0
firewire_core 62418 1 firewire_ohci
sdhci_pci 18609 0
sdhci 38093 1 sdhci_pci
crc_itu_t 12627 1 firewire_core
ptp 18488 1 tg3
pps_core 18768 1 ptp
q@q-Latitude-D420:~$

Manfred Hampl (m-hampl) said : #5

1. Why are you asking this question in the area for evince (a document viewer)?

2. There seems to be a package upgrade being running in the background. Whatever you do you should wait for it to complete.

3. According to your output the wl driver creates problems.
wl driver 6.20.155.1 (r326264) failed with code 21
I am a bit astonished to see a version number as low as this. it should be 6.20.223.xxx

What is the output of the command
dpkg -l | grep bcm

adom he (doobapooba1) said : #6

a@a-Latitude-D420:~$ dpkg -l | grep bcm
iF bcmwl-kernel-source 6.30.223.248+bdcom-0ubuntu0.0.2 Broadcom 802.11 Linux STA wireless driver source
ii libcmis-0.2-0 0.1.0-1 CMIS protocol client library
a@a-Latitude-D420:~$

Manfred Hampl (m-hampl) said : #7

Your package management system seems to be in an unhealthy state.

What output do you receive for the commands

uname -a
lsb_release -crid
sudo apt-get update
sudo apt-get install -f

adom he (doobapooba1) said : #8

a@a-Latitude-D420:~$ uname -a
Linux a-Latitude-D420 3.13.0-117-generic #164~precise1-Ubuntu SMP Mon Apr 10 16:17:54 UTC 2017 i686 i686 i386 GNU/Linux
a@a-Latitude-D420:~$ lsb_release -crid
Distributor ID: Ubuntu
Description: Ubuntu 12.04.5 LTS
Release: 12.04
Codename: precise
a@a-Latitude-D420:~$ sudo apt-get update
[sudo] password for a:
Hit http://us.archive.ubuntu.com precise Release.gpg
Hit http://us.archive.ubuntu.com precise-updates Release.gpg
Hit http://us.archive.ubuntu.com precise-backports Release.gpg
Hit http://us.archive.ubuntu.com precise Release
Hit http://us.archive.ubuntu.com precise-updates Release
Hit http://security.ubuntu.com precise-security Release.gpg
Get:1 http://extras.ubuntu.com precise Release.gpg [72 B]
Hit http://us.archive.ubuntu.com precise-backports Release
Hit http://extras.ubuntu.com precise Release
Hit http://security.ubuntu.com precise-security Release
Hit http://us.archive.ubuntu.com precise/main Sources
Hit http://us.archive.ubuntu.com precise/restricted Sources
Hit http://us.archive.ubuntu.com precise/universe Sources
Hit http://us.archive.ubuntu.com precise/multiverse Sources
Hit http://us.archive.ubuntu.com precise/main i386 Packages
Hit http://us.archive.ubuntu.com precise/restricted i386 Packages
Hit http://us.archive.ubuntu.com precise/universe i386 Packages
Hit http://extras.ubuntu.com precise/main Sources
Hit http://security.ubuntu.com precise-security/main Sources
Hit http://us.archive.ubuntu.com precise/multiverse i386 Packages
Hit http://us.archive.ubuntu.com precise/main TranslationIndex
Hit http://us.archive.ubuntu.com precise/multiverse TranslationIndex
Hit http://us.archive.ubuntu.com precise/restricted TranslationIndex
Hit http://extras.ubuntu.com precise/main i386 Packages
Ign http://extras.ubuntu.com precise/main TranslationIndex
Hit http://us.archive.ubuntu.com precise/universe TranslationIndex
Hit http://us.archive.ubuntu.com precise-updates/main Sources
Hit http://us.archive.ubuntu.com precise-updates/restricted Sources
Hit http://us.archive.ubuntu.com precise-updates/universe Sources
Hit http://us.archive.ubuntu.com precise-updates/multiverse Sources
Hit http://us.archive.ubuntu.com precise-updates/main i386 Packages
Hit http://security.ubuntu.com precise-security/restricted Sources
Hit http://security.ubuntu.com precise-security/universe Sources
Hit http://security.ubuntu.com precise-security/multiverse Sources
Hit http://security.ubuntu.com precise-security/main i386 Packages
Hit http://security.ubuntu.com precise-security/restricted i386 Packages
Hit http://security.ubuntu.com precise-security/universe i386 Packages
Hit http://security.ubuntu.com precise-security/multiverse i386 Packages
Hit http://security.ubuntu.com precise-security/main TranslationIndex
Hit http://security.ubuntu.com precise-security/multiverse TranslationIndex
Hit http://security.ubuntu.com precise-security/restricted TranslationIndex
Hit http://us.archive.ubuntu.com precise-updates/restricted i386 Packages
Hit http://us.archive.ubuntu.com precise-updates/universe i386 Packages
Hit http://us.archive.ubuntu.com precise-updates/multiverse i386 Packages
Hit http://us.archive.ubuntu.com precise-updates/main TranslationIndex
Hit http://us.archive.ubuntu.com precise-updates/multiverse TranslationIndex
Hit http://us.archive.ubuntu.com precise-updates/restricted TranslationIndex
Hit http://us.archive.ubuntu.com precise-updates/universe TranslationIndex
Hit http://us.archive.ubuntu.com precise-backports/main Sources
Hit http://us.archive.ubuntu.com precise-backports/restricted Sources
Hit http://us.archive.ubuntu.com precise-backports/universe Sources
Hit http://security.ubuntu.com precise-security/universe TranslationIndex
Hit http://us.archive.ubuntu.com precise-backports/multiverse Sources
Hit http://us.archive.ubuntu.com precise-backports/main i386 Packages
Hit http://us.archive.ubuntu.com precise-backports/restricted i386 Packages
Hit http://us.archive.ubuntu.com precise-backports/universe i386 Packages
Hit http://security.ubuntu.com precise-security/main Translation-en
Hit http://security.ubuntu.com precise-security/multiverse Translation-en
Hit http://us.archive.ubuntu.com precise-backports/multiverse i386 Packages
Hit http://us.archive.ubuntu.com precise-backports/main TranslationIndex
Hit http://us.archive.ubuntu.com precise-backports/multiverse TranslationIndex
Hit http://us.archive.ubuntu.com precise-backports/restricted TranslationIndex
Hit http://us.archive.ubuntu.com precise-backports/universe TranslationIndex
Hit http://us.archive.ubuntu.com precise/main Translation-en
Hit http://us.archive.ubuntu.com precise/multiverse Translation-en
Hit http://us.archive.ubuntu.com precise/restricted Translation-en
Hit http://us.archive.ubuntu.com precise/universe Translation-en
Hit http://us.archive.ubuntu.com precise-updates/main Translation-en
Hit http://security.ubuntu.com precise-security/restricted Translation-en
Hit http://us.archive.ubuntu.com precise-updates/multiverse Translation-en
Hit http://us.archive.ubuntu.com precise-updates/restricted Translation-en
Hit http://us.archive.ubuntu.com precise-updates/universe Translation-en
Hit http://us.archive.ubuntu.com precise-backports/main Translation-en
Hit http://us.archive.ubuntu.com precise-backports/multiverse Translation-en
Hit http://us.archive.ubuntu.com precise-backports/restricted Translation-en
Hit http://us.archive.ubuntu.com precise-backports/universe Translation-en
Hit http://security.ubuntu.com precise-security/universe Translation-en
Ign http://extras.ubuntu.com precise/main Translation-en_US
Ign http://extras.ubuntu.com precise/main Translation-en
Fetched 72 B in 14s (4 B/s)
E: dpkg was interrupted, you must manually run 'sudo dpkg --configure -a' to correct the problem.
a@a-Latitude-D420:~$ sudo dpkg --configure -a
Setting up libgnome-control-center1 (1:3.4.2-0ubuntu0.13.3) ...
Setting up bcmwl-kernel-source (6.30.223.248+bdcom-0ubuntu0.0.2) ...
Removing old bcmwl-6.30.223.248+bdcom DKMS files...

-------- Uninstall Beginning --------
Module: bcmwl
Version: 6.30.223.248+bdcom
Kernel: 3.13.0-117-generic (i686)
-------------------------------------

Status: Before uninstall, this module version was ACTIVE on this kernel.

wl.ko:
 - Uninstallation
   - Deleting from: /lib/modules/3.13.0-117-generic/updates/dkms/
 - Original module
   - No original module was found for this module on this kernel.
   - Use the dkms install command to reinstall any previous module version.

depmod...........

DKMS: uninstall completed.

-------- Uninstall Beginning --------
Module: bcmwl
Version: 6.30.223.248+bdcom
Kernel: 3.13.0-32-generic (i686)
-------------------------------------

Status: Before uninstall, this module version was ACTIVE on this kernel.

wl.ko:
 - Uninstallation
   - Deleting from: /lib/modules/3.13.0-32-generic/updates/dkms/
 - Original module
   - No original module was found for this module on this kernel.
   - Use the dkms install command to reinstall any previous module version.

depmod...........

DKMS: uninstall completed.

------------------------------
Deleting module version: 6.30.223.248+bdcom
completely from the DKMS tree.
------------------------------
Done.
Loading new bcmwl-6.30.223.248+bdcom DKMS files...
Building only for 3.13.0-117-generic
Building for architecture i686
Building initial module for 3.13.0-117-generic
Done.

wl:
Running module version sanity check.
 - Original module
   - No original module exists within this kernel
 - Installation
   - Installing to /lib/modules/3.13.0-117-generic/updates/dkms/

depmod....

DKMS: install completed.
Segmentation fault
update-initramfs: deferring update (trigger activated)
Setting up eog (3.4.2-0ubuntu1.3) ...
Setting up evolution-data-server-common (3.2.3-0ubuntu7.2) ...
Setting up libedataserver-1.2-15 (3.2.3-0ubuntu7.2) ...
Setting up wpasupplicant (0.7.3-6ubuntu2.4) ...
Setting up usb-creator-common (0.2.38.3ubuntu0.1) ...
Setting up jockey-common (0.9.7-0ubuntu7.16) ...
Setting up grub-common (1.99-21ubuntu3.20) ...
Installing new version of config file /etc/grub.d/00_header ...
Setting up dnsmasq-base (2.59-4ubuntu0.2) ...
Setting up grub-pc-bin (1.99-21ubuntu3.20) ...
Setting up ssh-askpass-gnome (1:5.9p1-5ubuntu1.10) ...
Setting up libpurple0 (1:2.10.3-0ubuntu1.8) ...
Setting up libpurple-bin (1:2.10.3-0ubuntu1.8) ...
Setting up gnome-control-center-data (1:3.4.2-0ubuntu0.13.3) ...
Setting up libsnmp-base (5.4.3~dfsg-2.4ubuntu1.3) ...
Setting up landscape-client-ui-install (14.12-0ubuntu0.12.04) ...
Setting up gvfs-common (1.12.1-0ubuntu1.3) ...
Setting up gir1.2-gst-plugins-base-0.10 (0.10.36-1ubuntu0.2) ...
Setting up libsnmp15 (5.4.3~dfsg-2.4ubuntu1.3) ...
Setting up linux-headers-3.13.0-117 (3.13.0-117.164~precise1) ...
Setting up evince-common (3.4.0-0ubuntu1.8) ...
Setting up samba-common (2:3.6.25-0ubuntu0.12.04.10) ...
Setting up x11-utils (7.6+4ubuntu0.2) ...
Setting up gir1.2-gudev-1.0 (175-0ubuntu9.10) ...
Setting up libvncserver0 (0.9.8.2-2ubuntu1.2) ...
Setting up libnm-gtk-common (0.9.4.1-0ubuntu2.6) ...
Setting up libebackend-1.2-1 (3.2.3-0ubuntu7.2) ...
Setting up unattended-upgrades (0.76ubuntu1.3) ...
Installing new version of config file /etc/apt/apt.conf.d/50unattended-upgrades ...
Setting up smbclient (2:3.6.25-0ubuntu0.12.04.10) ...
Setting up libhpmud0 (3.12.2-1ubuntu3.5) ...
Setting up gvfs-libs (1.12.1-0ubuntu1.3) ...
Setting up libminiupnpc8 (1.6-3ubuntu1.2) ...
Setting up jockey-gtk (0.9.7-0ubuntu7.16) ...
Setting up glib-networking-common (2.32.1-1ubuntu2.1) ...
Setting up samba-common-bin (2:3.6.25-0ubuntu0.12.04.10) ...
Setting up gstreamer0.10-pulseaudio (0.10.31-1ubuntu1.5) ...
Setting up gir1.2-gtk-2.0 (2.24.10-0ubuntu6.3) ...
Setting up libevince3-3 (3.4.0-0ubuntu1.8) ...
Setting up libcamel-1.2-29 (3.2.3-0ubuntu7.2) ...
Setting up xul-ext-ubufox (3.2-0ubuntu0.12.04.1) ...
Removing obsolete conffile /etc/xul-ext/ubufox.js ...
Setting up python-imaging (1.1.7-4ubuntu0.12.04.3) ...
Setting up unzip (6.0-4ubuntu2.5) ...
Setting up libebook-1.2-12 (3.2.3-0ubuntu7.2) ...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
Setting up linux-firmware (1.79.18) ...
Setting up hplip-data (3.12.2-1ubuntu3.5) ...
Setting up python-libxml2 (2.7.8.dfsg-5.1ubuntu4.17) ...
Setting up libgtk2.0-bin (2.24.10-0ubuntu6.3) ...
Setting up firefox (52.0.2+build1-0ubuntu0.12.04.1) ...
Installing new version of config file /etc/apparmor.d/usr.bin.firefox ...
Please restart all running instances of firefox, or you will experience problems.
Setting up libevent-2.0-5 (2.0.16-stable-1ubuntu0.2) ...
Setting up ghostscript-cups (9.05~dfsg-0ubuntu4.5) ...
Setting up gvfs-daemons (1.12.1-0ubuntu1.3) ...
Setting up grub2-common (1.99-21ubuntu3.20) ...
Setting up gstreamer0.10-x (0.10.36-1ubuntu0.2) ...
Setting up binutils (2.22-6ubuntu1.4) ...
Setting up gstreamer0.10-alsa (0.10.36-1ubuntu0.2) ...
Setting up python-lazr.restfulclient (0.12.0-1ubuntu1.2) ...
Setting up libecal-1.2-10 (3.2.3-0ubuntu7.2) ...
Setting up usb-creator-gtk (0.2.38.3ubuntu0.1) ...
Setting up linux-image-generic-lts-trusty (3.13.0.117.108) ...
Setting up gvfs-bin (1.12.1-0ubuntu1.3) ...
Setting up libsane-hpaio (3.12.2-1ubuntu3.5) ...
Setting up printer-driver-hpijs (3.12.2-1ubuntu3.5) ...
Setting up linux-headers-3.13.0-117-generic (3.13.0-117.164~precise1) ...
Examining /etc/kernel/header_postinst.d.
run-parts: executing /etc/kernel/header_postinst.d/dkms 3.13.0-117-generic /boot/vmlinuz-3.13.0-117-generic
Setting up libedata-cal-1.2-13 (3.2.3-0ubuntu7.2) ...
Setting up libedataserverui-3.0-1 (3.2.3-0ubuntu7.2) ...
Setting up evince (3.4.0-0ubuntu1.8) ...
Setting up linux-headers-generic-lts-trusty (3.13.0.117.108) ...
Setting up glib-networking-services (2.32.1-1ubuntu2.1) ...
Setting up libedata-book-1.2-11 (3.2.3-0ubuntu7.2) ...
Setting up gvfs (1.12.1-0ubuntu1.3) ...
Setting up grub-pc (1.99-21ubuntu3.20) ...
Installation finished. No error reported.
Generating grub.cfg ...
Warning: Setting GRUB_TIMEOUT to a non-zero value when GRUB_HIDDEN_TIMEOUT is set is no longer supported.
Found linux image: /boot/vmlinuz-3.13.0-117-generic
Found initrd image: /boot/initrd.img-3.13.0-117-generic
Found linux image: /boot/vmlinuz-3.13.0-32-generic
Found initrd image: /boot/initrd.img-3.13.0-32-generic
Found memtest86+ image: /boot/memtest86+.bin
done
Setting up linux-generic-lts-trusty (3.13.0.117.108) ...
Setting up gvfs-fuse (1.12.1-0ubuntu1.3) ...
Setting up glib-networking (2.32.1-1ubuntu2.1) ...
Setting up gvfs-backends (1.12.1-0ubuntu1.3) ...
Setting up evolution-data-server (3.2.3-0ubuntu7.2) ...
Setting up upstart (1.5-0ubuntu7.3) ...
Setting up udev (175-0ubuntu9.10) ...
Installing new version of config file /etc/init/udev-fallback-graphics.conf ...
udev stop/waiting
udev start/running, process 1176
Removing 'diversion of /sbin/udevadm to /sbin/udevadm.upgrade by fake-udev'
update-initramfs: deferring update (trigger activated)
Setting up rsyslog (5.8.6-1ubuntu8.9) ...
Installing new version of config file /etc/rsyslog.conf ...
Skipping profile in /etc/apparmor.d/disable: usr.sbin.rsyslogd
rsyslog stop/waiting
rsyslog start/running, process 1321
Setting up apport (2.0.1-0ubuntu17.15) ...
Setting up libreoffice-style-human (1:3.5.7-0ubuntu13) ...
Setting up ure (3.5.7-0ubuntu13) ...
Setting up initramfs-tools (0.99ubuntu13.5) ...
update-initramfs: deferring update (trigger activated)
Setting up procps (1:3.2.8-11ubuntu6.4) ...
procps stop/waiting
Setting up libqtgui4 (4:4.8.1-0ubuntu4.9) ...
Setting up perl-modules (5.14.2-6ubuntu2.5) ...
Setting up apport-gtk (2.0.1-0ubuntu17.15) ...
Setting up libqt4-declarative (4:4.8.1-0ubuntu4.9) ...
Setting up libreoffice-style-tango (1:3.5.7-0ubuntu13) ...
Setting up mountall (2.36.4ubuntu0.1) ...
Installing new version of config file /etc/init/mounted-dev.conf ...
Setting up libqt4-svg (4:4.8.1-0ubuntu4.9) ...
Setting up dbus (1.4.18-1ubuntu1.8) ...
Installing new version of config file /etc/dbus-1/system.conf ...
Installing new version of config file /etc/dbus-1/session.conf ...
Setting up ppp (2.4.5-5ubuntu1.2) ...
Setting up xserver-xorg-core-lts-trusty (2:1.15.1-0ubuntu2~precise5) ...
Setting up xserver-xorg-video-intel-lts-trusty (2:2.99.910-0ubuntu1.3~precise1) ...
Setting up libreoffice-common (1:3.5.7-0ubuntu13) ...
Setting up libqt4-opengl (4:4.8.1-0ubuntu4.9) ...
Setting up uno-libs3 (3.5.7-0ubuntu13) ...
Setting up whoopsie (0.1.34.1) ...
Setting up dbus-x11 (1.4.18-1ubuntu1.8) ...
Setting up lightdm (1.2.3-0ubuntu2.8) ...
Installing new version of config file /etc/lightdm/users.conf ...
Setting up perl (5.14.2-6ubuntu2.5) ...
Setting up avahi-daemon (0.6.30-5ubuntu2.2) ...
avahi-daemon start/running, process 1656
Setting up ubuntu-minimal (1.267.2) ...
Setting up libreoffice-core (1:3.5.7-0ubuntu13) ...
Setting up cups (1.5.3-0ubuntu8.7) ...
Updating PPD files for cups ...
Updating PPD files for cups-filters ...
Updating PPD files for foomatic-db-compressed-ppds ...
Updating PPD files for foomatic-db-engine ...
Updating PPD files for ghostscript-cups ...
Updating PPD files for openprinting-ppds ...
Updating PPD files for c2esp ...
Updating PPD files for foo2zjs ...
Updating PPD files for gutenprint ...
Updating PPD files for hpcups ...
Updating PPD files for hpijs ...
Updating PPD files for ptouch ...
Updating PPD files for pxljr ...
Updating PPD files for sag-gdi ...
Updating PPD files for splix ...
Setting up gstreamer0.10-plugins-base-apps (0.10.36-1ubuntu0.2) ...
Setting up libreoffice-math (1:3.5.7-0ubuntu13) ...
Setting up avahi-utils (0.6.30-5ubuntu2.2) ...
Setting up printer-driver-hpcups (3.12.2-1ubuntu3.5) ...
Setting up libreoffice-base-core (1:3.5.7-0ubuntu13) ...
Setting up libnm-gtk0 (0.9.4.1-0ubuntu2.6) ...
Setting up libreoffice-gtk (1:3.5.7-0ubuntu13) ...
Setting up python-uno (1:3.5.7-0ubuntu13) ...
Setting up libreoffice-draw (1:3.5.7-0ubuntu13) ...
Setting up hplip (3.12.2-1ubuntu3.5) ...
Creating/updating hplip user account...
Setting up network-manager-gnome (0.9.4.1-0ubuntu2.6) ...
Setting up libreoffice-calc (1:3.5.7-0ubuntu13) ...
Setting up libreoffice-impress (1:3.5.7-0ubuntu13) ...
Setting up libreoffice-writer (1:3.5.7-0ubuntu13) ...
Setting up libreoffice-gnome (1:3.5.7-0ubuntu13) ...
Setting up gnome-control-center (1:3.4.2-0ubuntu0.13.3) ...
Setting up ubuntu-desktop (1.267.2) ...
Processing triggers for libreoffice-common ...
Setting up libreoffice-emailmerge (1:3.5.7-0ubuntu13) ...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
Processing triggers for initramfs-tools ...
update-initramfs: Generating /boot/initrd.img-3.13.0-117-generic
a@a-Latitude-D420:~$ sudo apt-get install -f
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
a@a-Latitude-D420:~$

Manfred Hampl (m-hampl) said : #9

"Description: Ubuntu 12.04.5 LTS"

As already written in my first comment:
Ubuntu 12.04 is not supported any more as a desktop operating system.

adom he (doobapooba1) said : #10

thats weird....lol, when i startup my laptop, it says ubuntu 14.04 lts

adom he (doobapooba1) said : #11

ok i reinstalled ubuntu 14.04 , now it says i have no device drivers abailable

adom he (doobapooba1) said : #12

im going to try using with the command sudo do-release-upgrade

adom he (doobapooba1) said : #13

i upgraded using the command line, but now it seems to be stuck on this in the terminal............................

DKMS: install completed.
Building initial module for 3.13.0-162-generic
Done.

wl:
Running module version sanity check.
 - Original module
   - No original module exists within this kernel
 - Installation
   - Installing to /lib/modules/3.13.0-162-generic/updates/dkms/

depmod....

DKMS: install completed.

Manfred Hampl (m-hampl) said : #14

For diagnostic purposes please provide the full output that you NOW receive for

uname -a
lsb_release -crid
sudo apt-get update
sudo apt-get install -f

adom he (doobapooba1) said : #15

q@q-Latitude-D420:~$ uname -a
Linux q-Latitude-D420 3.13.0-162-generic #212-Ubuntu SMP Mon Oct 29 12:10:00 UTC 2018 i686 i686 i686 GNU/Linux
q@q-Latitude-D420:~$ lsb_release -crid
Distributor ID: Ubuntu
Description: Ubuntu 14.04.5 LTS
Release: 14.04
Codename: trusty
q@q-Latitude-D420:~$ sudo apt-get update
[sudo] password for q:
Ign http://us.archive.ubuntu.com trusty InRelease
Get:1 http://us.archive.ubuntu.com trusty-updates InRelease [65.9 kB]
Get:2 http://security.ubuntu.com trusty-security InRelease [65.9 kB]
Ign http://extras.ubuntu.com trusty InRelease
Hit http://extras.ubuntu.com trusty Release.gpg
Get:3 http://us.archive.ubuntu.com trusty-backports InRelease [65.9 kB]
Hit http://extras.ubuntu.com trusty Release
Hit http://us.archive.ubuntu.com trusty Release.gpg
Get:4 http://us.archive.ubuntu.com trusty-updates/main Sources [426 kB]
Hit http://extras.ubuntu.com trusty/main Sources
Get:5 http://security.ubuntu.com trusty-security/main Sources [167 kB]
Hit http://extras.ubuntu.com trusty/main i386 Packages
Get:6 http://us.archive.ubuntu.com trusty-updates/restricted Sources [6,322 B]
Get:7 http://us.archive.ubuntu.com trusty-updates/universe Sources [223 kB]
Get:8 http://security.ubuntu.com trusty-security/restricted Sources [4,931 B]
Get:9 http://us.archive.ubuntu.com trusty-updates/multiverse Sources [7,434 B]
Get:10 http://security.ubuntu.com trusty-security/universe Sources [93.3 kB]
Get:11 http://us.archive.ubuntu.com trusty-updates/main i386 Packages [1,060 kB]
Get:12 http://security.ubuntu.com trusty-security/multiverse Sources [3,266 B]
Get:13 http://security.ubuntu.com trusty-security/main i386 Packages [724 kB]
Get:14 http://us.archive.ubuntu.com trusty-updates/restricted i386 Packages [17.1 kB]
Get:15 http://us.archive.ubuntu.com trusty-updates/universe i386 Packages [489 kB]
Ign http://extras.ubuntu.com trusty/main Translation-en_US
Get:16 http://us.archive.ubuntu.com trusty-updates/multiverse i386 Packages [15.0 kB]
Ign http://extras.ubuntu.com trusty/main Translation-en
Get:17 http://us.archive.ubuntu.com trusty-updates/main Translation-en [558 kB]
Get:18 http://security.ubuntu.com trusty-security/restricted i386 Packages [13.9 kB]
Get:19 http://us.archive.ubuntu.com trusty-updates/multiverse Translation-en [7,616 B]
Get:20 http://security.ubuntu.com trusty-security/universe i386 Packages [259 kB]
Get:21 http://us.archive.ubuntu.com trusty-updates/restricted Translation-en [4,021 B]
Get:22 http://us.archive.ubuntu.com trusty-updates/universe Translation-en [269 kB]
Hit http://us.archive.ubuntu.com trusty Release
Get:23 http://security.ubuntu.com trusty-security/multiverse i386 Packages [4,946 B]
Get:24 http://us.archive.ubuntu.com trusty-backports/main Sources [9,709 B]
Get:25 http://us.archive.ubuntu.com trusty-backports/restricted Sources [28 B]
Get:26 http://security.ubuntu.com trusty-security/main Translation-en [424 kB]
Get:27 http://us.archive.ubuntu.com trusty-backports/universe Sources [35.4 kB]
Get:28 http://us.archive.ubuntu.com trusty-backports/multiverse Sources [1,896 B]
Get:29 http://us.archive.ubuntu.com trusty-backports/main i386 Packages [13.3 kB]
Get:30 http://security.ubuntu.com trusty-security/multiverse Translation-en [2,564 B]
Get:31 http://security.ubuntu.com trusty-security/restricted Translation-en [3,556 B]
Get:32 http://us.archive.ubuntu.com trusty-backports/restricted i386 Packages [28 B]
Get:33 http://us.archive.ubuntu.com trusty-backports/universe i386 Packages [43.2 kB]
Get:34 http://security.ubuntu.com trusty-security/universe Translation-en [147 kB]
Get:35 http://us.archive.ubuntu.com trusty-backports/multiverse i386 Packages [1,551 B]
Get:36 http://us.archive.ubuntu.com trusty-backports/main Translation-en [7,503 B]
Get:37 http://us.archive.ubuntu.com trusty-backports/multiverse Translation-en [1,215 B]
Get:38 http://us.archive.ubuntu.com trusty-backports/restricted Translation-en [28 B]
Get:39 http://us.archive.ubuntu.com trusty-backports/universe Translation-en [36.8 kB]
Hit http://us.archive.ubuntu.com trusty/main Sources
Hit http://us.archive.ubuntu.com trusty/restricted Sources
Hit http://us.archive.ubuntu.com trusty/universe Sources
Hit http://us.archive.ubuntu.com trusty/multiverse Sources
Hit http://us.archive.ubuntu.com trusty/main i386 Packages
Hit http://us.archive.ubuntu.com trusty/restricted i386 Packages
Hit http://us.archive.ubuntu.com trusty/universe i386 Packages
Hit http://us.archive.ubuntu.com trusty/multiverse i386 Packages
Hit http://us.archive.ubuntu.com trusty/main Translation-en
Hit http://us.archive.ubuntu.com trusty/multiverse Translation-en
Hit http://us.archive.ubuntu.com trusty/restricted Translation-en
Hit http://us.archive.ubuntu.com trusty/universe Translation-en
Ign http://us.archive.ubuntu.com trusty/main Translation-en_US
Ign http://us.archive.ubuntu.com trusty/multiverse Translation-en_US
Ign http://us.archive.ubuntu.com trusty/restricted Translation-en_US
Ign http://us.archive.ubuntu.com trusty/universe Translation-en_US
Fetched 5,278 kB in 20s (257 kB/s)
Reading package lists... Done
q@q-Latitude-D420:~$ sudo apt-get install -f
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
q@q-Latitude-D420:~$

Manfred Hampl (m-hampl) said : #16

Ok, your system seems to be on Ubuntu 14.04

What is now the output of the command
dpkg -l | grep bcm
and what is the output of step 2 in https://help.ubuntu.com/community/WirelessTroubleshootingProcedure

adom he (doobapooba1) said : #17

q@q-Latitude-D420:~$ dpkg -l | grep bcm
rc libcmis-0.2-0 0.1.0-1 i386 CMIS protocol client library
ii libcmis-0.4-4 0.4.1-3ubuntu4 i386 CMIS protocol client library
q@q-Latitude-D420:~$ sudo apt-get update; sudo apt-get install usbutils pciutils hwinfo grep rfkill; sudo lshw -C network; rfkill list; sudo iwlist scan | grep -Ei 'chan|ssid'; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nnk | grep -iA2 net; lsusb; nmcli nm status; sudo lshw -short; uname -a; sudo updatedb; dmesg | grep -E '02:00|80211|acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|ireless|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|ound|p54|prism|rror|rtl|RTL|rt2|RT2|rt3|RT3|rt5|RT5|rt6|RT6|rt7|RT7|usb|witch|wl';sudo dmidecode|grep -E 'anufact|roduct|erial|elease'; iwconfig; grep -E '80211|acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|p54|prism|rtl|rt2|rt3|rt6|rt7|wmi|witch|wl' /etc/modprobe.d/*; cat /var/lib/NetworkManager/NetworkManager.state; sudo hwinfo --netcard ; ps -aux|grep -E 'wpa|icd|etwork'; netstat -rn ; cat /etc/resolv.conf; ls -lia /boot; grep tmpfs /etc/fstab; ubuntu-support-status; sudo update-pciids; sudo update-usbids; sudo lsmod
[sudo] password for q:
Ign http://us.archive.ubuntu.com trusty InRelease
Get:1 http://us.archive.ubuntu.com trusty-updates InRelease [65.9 kB]
Get:2 http://security.ubuntu.com trusty-security InRelease [65.9 kB]
Ign http://extras.ubuntu.com trusty InRelease
Hit http://extras.ubuntu.com trusty Release.gpg
Hit http://us.archive.ubuntu.com trusty-backports InRelease
Hit http://extras.ubuntu.com trusty Release
Hit http://us.archive.ubuntu.com trusty Release.gpg
Get:3 http://us.archive.ubuntu.com trusty-updates/main Sources [426 kB]
Hit http://extras.ubuntu.com trusty/main Sources
Get:4 http://security.ubuntu.com trusty-security/main Sources [167 kB]
Hit http://extras.ubuntu.com trusty/main i386 Packages
Get:5 http://us.archive.ubuntu.com trusty-updates/restricted Sources [6,322 B]
Get:6 http://us.archive.ubuntu.com trusty-updates/universe Sources [223 kB]
Get:7 http://security.ubuntu.com trusty-security/restricted Sources [4,931 B]
Get:8 http://security.ubuntu.com trusty-security/universe Sources [93.3 kB]
Get:9 http://us.archive.ubuntu.com trusty-updates/multiverse Sources [7,434 B]
Get:10 http://security.ubuntu.com trusty-security/multiverse Sources [3,266 B]
Get:11 http://us.archive.ubuntu.com trusty-updates/main i386 Packages [1,060 kB]
Get:12 http://security.ubuntu.com trusty-security/main i386 Packages [724 kB]
Get:13 http://us.archive.ubuntu.com trusty-updates/restricted i386 Packages [17.1 kB]
Get:14 http://us.archive.ubuntu.com trusty-updates/universe i386 Packages [489 kB]
Get:15 http://security.ubuntu.com trusty-security/restricted i386 Packages [13.9 kB]
Get:16 http://security.ubuntu.com trusty-security/universe i386 Packages [259 kB]
Get:17 http://us.archive.ubuntu.com trusty-updates/multiverse i386 Packages [15.0 kB]
Hit http://us.archive.ubuntu.com trusty-updates/main Translation-en
Ign http://extras.ubuntu.com trusty/main Translation-en_US
Get:18 http://security.ubuntu.com trusty-security/multiverse i386 Packages [4,946 B]
Hit http://us.archive.ubuntu.com trusty-updates/multiverse Translation-en
Hit http://us.archive.ubuntu.com trusty-updates/restricted Translation-en
Ign http://extras.ubuntu.com trusty/main Translation-en
Hit http://security.ubuntu.com trusty-security/main Translation-en
Hit http://us.archive.ubuntu.com trusty-updates/universe Translation-en
Hit http://security.ubuntu.com trusty-security/multiverse Translation-en
Hit http://us.archive.ubuntu.com trusty-backports/main Sources
Hit http://us.archive.ubuntu.com trusty-backports/restricted Sources
Hit http://security.ubuntu.com trusty-security/restricted Translation-en
Hit http://security.ubuntu.com trusty-security/universe Translation-en
Hit http://us.archive.ubuntu.com trusty-backports/universe Sources
Hit http://us.archive.ubuntu.com trusty-backports/multiverse Sources
Hit http://us.archive.ubuntu.com trusty-backports/main i386 Packages
Hit http://us.archive.ubuntu.com trusty-backports/restricted i386 Packages
Hit http://us.archive.ubuntu.com trusty-backports/universe i386 Packages
Hit http://us.archive.ubuntu.com trusty-backports/multiverse i386 Packages
Hit http://us.archive.ubuntu.com trusty-backports/main Translation-en
Hit http://us.archive.ubuntu.com trusty-backports/multiverse Translation-en
Hit http://us.archive.ubuntu.com trusty-backports/restricted Translation-en
Hit http://us.archive.ubuntu.com trusty-backports/universe Translation-en
Hit http://us.archive.ubuntu.com trusty Release
Hit http://us.archive.ubuntu.com trusty/main Sources
Hit http://us.archive.ubuntu.com trusty/restricted Sources
Hit http://us.archive.ubuntu.com trusty/universe Sources
Hit http://us.archive.ubuntu.com trusty/multiverse Sources
Hit http://us.archive.ubuntu.com trusty/main i386 Packages
Hit http://us.archive.ubuntu.com trusty/restricted i386 Packages
Hit http://us.archive.ubuntu.com trusty/universe i386 Packages
Hit http://us.archive.ubuntu.com trusty/multiverse i386 Packages
Hit http://us.archive.ubuntu.com trusty/main Translation-en
Hit http://us.archive.ubuntu.com trusty/multiverse Translation-en
Hit http://us.archive.ubuntu.com trusty/restricted Translation-en
Hit http://us.archive.ubuntu.com trusty/universe Translation-en
Ign http://us.archive.ubuntu.com trusty/main Translation-en_US
Ign http://us.archive.ubuntu.com trusty/multiverse Translation-en_US
Ign http://us.archive.ubuntu.com trusty/restricted Translation-en_US
Ign http://us.archive.ubuntu.com trusty/universe Translation-en_US
Fetched 3,645 kB in 18s (197 kB/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
Package hwinfo is not available, but is referred to by another package.
This may mean that the package is missing, has been obsoleted, or
is only available from another source

E: Package 'hwinfo' has no installation candidate
  *-network
       description: Network controller
       product: BCM4311 802.11a/b/g
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:0c:00.0
       version: 01
       width: 32 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: driver=b43-pci-bridge latency=0
       resources: irq:17 memory:efdfc000-efdfffff
  *-network
       description: Ethernet interface
       product: NetXtreme BCM5752 Gigabit Ethernet PCI Express
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:09:00.0
       logical name: eth0
       version: 02
       serial: 00:18:8b:cf:0e:68
       size: 100Mbit/s
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.134 duplex=full firmware=5752-v3.19 ip=192.168.1.88 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s
       resources: irq:44 memory:efcf0000-efcfffff
0: hci0: Bluetooth
 Soft blocked: no
 Hard blocked: no
1: dell-wifi: Wireless LAN
 Soft blocked: no
 Hard blocked: no
2: dell-bluetooth: Bluetooth
 Soft blocked: no
 Hard blocked: no
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

auto lo
iface lo inet loopback

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=14.04
DISTRIB_CODENAME=trusty
DISTRIB_DESCRIPTION="Ubuntu 14.04.5 LTS"
09:00.0 Ethernet controller [0200]: Broadcom Corporation NetXtreme BCM5752 Gigabit Ethernet PCI Express [14e4:1600] (rev 02)
 Subsystem: Dell Device [1028:01d6]
 Kernel driver in use: tg3
0c:00.0 Network controller [0280]: Broadcom Corporation BCM4311 802.11a/b/g [14e4:4312] (rev 01)
 Subsystem: Dell Wireless 1490 Dual Band WLAN Mini-Card [1028:0007]
 Kernel driver in use: b43-pci-bridge
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 002: ID 276d:1119
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 004: ID 413c:8103 Dell Computer Corp. Wireless 350 Bluetooth
Bus 002 Device 005: ID 0b97:7762 O2 Micro, Inc. Oz776 SmartCard Reader
Bus 002 Device 003: ID 0b97:7761 O2 Micro, Inc. Oz776 1.1 Hub
Bus 002 Device 002: ID 413c:a005 Dell Computer Corp. Internal 2.0 Hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
RUNNING STATE WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN
running connected enabled enabled enabled disabled
H/W path Device Class Description
==================================================
                           system Latitude D420 ()
/0 bus 0TJ984
/0/0 memory 64KiB BIOS
/0/400 processor Intel(R) Core(TM) Duo CPU U2500 @ 1
/0/400/700 memory 32KiB L1 cache
/0/400/701 memory 2MiB L2 cache
/0/400/0.1 processor Logical CPU
/0/400/0.2 processor Logical CPU
/0/1000 memory 2560MiB System Memory
/0/1000/0 memory 512MiB Chip DDR Synchronous 533 MHz (1.9
/0/1000/1 memory 2GiB DIMM DDR Synchronous 667 MHz (1.5 ns
/0/100 bridge Mobile 945GM/PM/GMS, 943/940GML and 945GT
/0/100/2 display Mobile 945GM/GMS, 943/940GML Express Inte
/0/100/2.1 display Mobile 945GM/GMS/GME, 943/940GML Express
/0/100/1b multimedia NM10/ICH7 Family High Definition Audio Co
/0/100/1c bridge NM10/ICH7 Family PCI Express Port 1
/0/100/1c.1 bridge NM10/ICH7 Family PCI Express Port 2
/0/100/1c.1/0 network BCM4311 802.11a/b/g
/0/100/1c.2 bridge NM10/ICH7 Family PCI Express Port 3
/0/100/1c.2/0 eth0 network NetXtreme BCM5752 Gigabit Ethernet PCI Ex
/0/100/1d bus NM10/ICH7 Family USB UHCI Controller #1
/0/100/1d.1 bus NM10/ICH7 Family USB UHCI Controller #2
/0/100/1d.2 bus NM10/ICH7 Family USB UHCI Controller #3
/0/100/1d.3 bus NM10/ICH7 Family USB UHCI Controller #4
/0/100/1d.7 bus NM10/ICH7 Family USB2 EHCI Controller
/0/100/1e bridge 82801 Mobile PCI Bridge
/0/100/1e/1 bridge RL5c476 II
/0/100/1e/1.1 bus R5C552 IEEE 1394 Controller
/0/100/1e/1.2 generic R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter
/0/100/1f bridge 82801GBM (ICH7-M) LPC Interface Bridge
/0/100/1f.1 storage 82801G (ICH7 Family) IDE Controller
/0/100/1f.3 bus NM10/ICH7 Family SMBus Controller
/0/1 scsi0 storage
/0/1/0.0.0 /dev/sda disk 80GB TOSHIBA MK8009GA
/0/1/0.0.0/1 /dev/sda1 volume 72GiB EXT4 volume
/0/1/0.0.0/2 /dev/sda2 volume 2037MiB Extended partition
/0/1/0.0.0/2/5 /dev/sda5 volume 2037MiB Linux swap / Solaris partition
/1 power DELL NX6267C
Linux q-Latitude-D420 3.13.0-162-generic #212-Ubuntu SMP Mon Oct 29 12:10:00 UTC 2018 i686 i686 i686 GNU/Linux
[ 0.000000] Found optimal setting for mtrr clean up
[ 0.000000] x86/fpu: Using 'eager' FPU context switches.
[ 0.004931] Spectre V2 : Spectre v2 / SpectreRSB mitigation: Filling RSB on context switch
[ 0.206176] ACPI: ACPI Dock Station Driver: 1 docks/bays found
[ 0.325098] acpi PNP0A03:00: [Firmware Info]: MMCONFIG for domain 0000 [bus 00-3f] only partially covers this bridge
[ 0.368509] Found 1 acpi root devices
[ 0.369667] usbcore: registered new interface driver usbfs
[ 0.369667] usbcore: registered new interface driver hub
[ 0.369667] usbcore: registered new device driver usb
[ 0.376069] Switched to clocksource hpet
[ 0.431441] pnp: PnP ACPI: found 12 devices
[ 1.334157] Console: switching to colour frame buffer device 128x48
[ 1.343504] input: Lid Switch as /devices/LNXSYSTM:00/device:00/PNP0C0D:00/input/input0
[ 1.344155] ACPI: Lid Switch [LID]
[ 1.416191] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
[ 1.416197] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.416203] usb usb1: Product: EHCI Host Controller
[ 1.416209] usb usb1: Manufacturer: Linux 3.13.0-162-generic ehci_hcd
[ 1.416215] usb usb1: SerialNumber: 0000:00:1d.7
[ 1.416466] hub 1-0:1.0: USB hub found
[ 1.417741] usb usb2: New USB device found, idVendor=1d6b, idProduct=0001
[ 1.417747] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.417753] usb usb2: Product: UHCI Host Controller
[ 1.417759] usb usb2: Manufacturer: Linux 3.13.0-162-generic uhci_hcd
[ 1.417764] usb usb2: SerialNumber: 0000:00:1d.0
[ 1.417987] hub 2-0:1.0: USB hub found
[ 1.418693] usb usb3: New USB device found, idVendor=1d6b, idProduct=0001
[ 1.418700] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.418706] usb usb3: Product: UHCI Host Controller
[ 1.418711] usb usb3: Manufacturer: Linux 3.13.0-162-generic uhci_hcd
[ 1.418717] usb usb3: SerialNumber: 0000:00:1d.1
[ 1.418938] hub 3-0:1.0: USB hub found
[ 1.419643] usb usb4: New USB device found, idVendor=1d6b, idProduct=0001
[ 1.419649] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.419655] usb usb4: Product: UHCI Host Controller
[ 1.419661] usb usb4: Manufacturer: Linux 3.13.0-162-generic uhci_hcd
[ 1.419666] usb usb4: SerialNumber: 0000:00:1d.2
[ 1.419897] hub 4-0:1.0: USB hub found
[ 1.420634] usb usb5: New USB device found, idVendor=1d6b, idProduct=0001
[ 1.420641] usb usb5: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.420646] usb usb5: Product: UHCI Host Controller
[ 1.420652] usb usb5: Manufacturer: Linux 3.13.0-162-generic uhci_hcd
[ 1.420658] usb usb5: SerialNumber: 0000:00:1d.3
[ 1.420871] hub 5-0:1.0: USB hub found
[ 1.435757] Loaded X.509 cert 'Magrathea: Glacier signing key: 8c1cf9a5c9660cffc2c0b9fffce460f7d7691c0a'
[ 1.448863] IMA: No TPM chip found, activating TPM-bypass!
[ 1.450768] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 1.677556] isapnp: No Plug & Play device found
[ 1.892079] ssb: Found chip with id 0x4311, rev 0x01 and package 0x00
[ 1.892097] ssb: Core 0 found: ChipCommon (cc 0x800, rev 0x11, vendor 0x4243)
[ 1.892113] ssb: Core 1 found: IEEE 802.11 (cc 0x812, rev 0x0A, vendor 0x4243)
[ 1.892130] ssb: Core 2 found: USB 1.1 Host (cc 0x817, rev 0x03, vendor 0x4243)
[ 1.892146] ssb: Core 3 found: PCI-E (cc 0x820, rev 0x01, vendor 0x4243)
[ 1.936067] tg3 0000:09:00.0 eth0: Tigon3 [partno(BCM5752KFBG) rev 6002] (PCI Express) MAC address 00:18:8b:cf:0e:68
[ 1.936078] tg3 0000:09:00.0 eth0: attached PHY is 5752 (10/100/1000Base-T Ethernet) (WireSpeed[1], EEE[0])
[ 1.936085] tg3 0000:09:00.0 eth0: RXcsums[1] LinkChgREG[0] MIirq[0] ASF[0] TSOcap[1]
[ 1.936091] tg3 0000:09:00.0 eth0: dma_rwctrl[76180000] dma_mask[64-bit]
[ 1.964246] ssb: Sonics Silicon Backplane found on PCI device 0000:0c:00.0
[ 2.000391] sdhci-pci 0000:02:01.2: SDHCI controller found [1180:0822] (rev 18)
[ 2.001610] mmc0: no vqmmc regulator found
[ 2.001619] mmc0: no vmmc regulator found
[ 2.132102] usb 2-2: new full-speed USB device number 2 using uhci_hcd
[ 2.280741] usb 2-2: New USB device found, idVendor=413c, idProduct=a005
[ 2.280749] usb 2-2: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 2.282811] hub 2-2:1.0: USB hub found
[ 2.580028] usb 2-2.3: new full-speed USB device number 3 using uhci_hcd
[ 2.693754] usb 2-2.3: New USB device found, idVendor=0b97, idProduct=7761
[ 2.693761] usb 2-2.3: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 2.695804] hub 2-2.3:1.0: USB hub found
[ 2.776062] usb 2-2.4: new full-speed USB device number 4 using uhci_hcd
[ 2.942759] usb 2-2.4: New USB device found, idVendor=413c, idProduct=8103
[ 2.942766] usb 2-2.4: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 3.020031] usb 2-2.3.2: new full-speed USB device number 5 using uhci_hcd
[ 3.138731] usb 2-2.3.2: New USB device found, idVendor=0b97, idProduct=7762
[ 3.138738] usb 2-2.3.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 3.138744] usb 2-2.3.2: Product: O2Micro CCID SC Reader
[ 3.138749] usb 2-2.3.2: Manufacturer: O2
[ 13.666785] lp: driver loaded but no devices found
[ 15.813980] EXT4-fs (sda1): re-mounted. Opts: errors=remount-ro
[ 16.963443] [Firmware Bug]: Duplicate ACPI video bus devices for the same VGA controller, please try module parameter "video.allow_duplicates=1"if the current driver doesn't work.
[ 18.575544] usbcore: registered new interface driver btusb
[ 18.904040] yenta_cardbus 0000:02:01.0: CardBus bridge found [1028:01d6]
[ 18.999688] leds_ss4200: no LED devices found
[ 19.651494] cfg80211: Calling CRDA to update world regulatory domain
[ 19.897487] Console: switching to colour dummy device 80x25
[ 20.953546] Console: switching to colour frame buffer device 160x50
[ 21.176092] b43-phy0: Broadcom 4311 WLAN found (core revision 10)
[ 21.220041] b43-phy0: Found PHY: Analog 4, Type 2 (G), Revision 8
[ 21.233707] input: HDA Intel Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input9
[ 21.233878] input: HDA Intel Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input8
[ 21.885219] b43 ssb0:0: Direct firmware load failed with error -2
[ 21.885229] b43 ssb0:0: Falling back to user helper
[ 22.506911] b43 ssb0:0: Direct firmware load failed with error -2
[ 22.506919] b43 ssb0:0: Falling back to user helper
[ 22.623818] b43 ssb0:0: Direct firmware load failed with error -2
[ 22.623828] b43 ssb0:0: Falling back to user helper
[ 22.625200] b43 ssb0:0: Direct firmware load failed with error -2
[ 22.625207] b43 ssb0:0: Falling back to user helper
[ 22.627329] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 22.627431] b43-phy0 ERROR: Firmware file "b43-open/ucode5.fw" not found
[ 22.627528] b43-phy0 ERROR: You must go to http://wireless.kernel.org/en/users/Drivers/b43#devicefirmware and download the correct firmware for this driver version. Please carefully read all instructions on this website.
[ 24.196497] cfg80211: World regulatory domain updated:
[ 24.196508] cfg80211: (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp)
[ 24.196514] cfg80211: (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[ 24.196519] cfg80211: (2457000 KHz - 2482000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[ 24.196524] cfg80211: (2474000 KHz - 2494000 KHz @ 20000 KHz), (300 mBi, 2000 mBm)
[ 24.196529] cfg80211: (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[ 24.196534] cfg80211: (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[ 38.650582] type=1400 audit(1543085812.697:13): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/telepathy/mission-control-5" pid=784 comm="apparmor_parser"
[ 38.650604] type=1400 audit(1543085812.697:14): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/telepathy/telepathy-*" pid=784 comm="apparmor_parser"
[ 38.650641] type=1400 audit(1543085812.697:17): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/telepathy/telepathy-ofono" pid=784 comm="apparmor_parser"
[ 51.602495] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 69.125751] tg3 0000:09:00.0 eth0: Link is up at 100 Mbps, full duplex
[ 69.125769] tg3 0000:09:00.0 eth0: Flow control is on for TX and on for RX
[ 69.125800] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[ 148.548196] usb 5-1: new low-speed USB device number 2 using uhci_hcd
[ 148.721165] usb 5-1: New USB device found, idVendor=276d, idProduct=1119
[ 148.721181] usb 5-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 148.721190] usb 5-1: Product: G Mouse
[ 148.721198] usb 5-1: Manufacturer: YSTEK
[ 148.902289] usbcore: registered new interface driver usbhid
[ 148.902298] usbhid: USB HID core driver
[ 148.955670] input: YSTEK G Mouse as /devices/pci0000:00/0000:00:1d.3/usb5/5-1/5-1:1.0/input/input11
[ 148.956690] hid-generic 0003:276D:1119.0001: input,hidraw0: USB HID v1.10 Mouse [YSTEK G Mouse] on usb-0000:00:1d.3-1/input0
 Release Date: 04/03/2007
  Serial services are supported (int 14h)
 Manufacturer: Dell Inc.
 Product Name: Latitude D420
 Serial Number: 4R62XC1
 Manufacturer: Dell Inc.
 Product Name: 0TJ984
 Serial Number: .4R62XC1.CN1296174O4162.
 Manufacturer: Dell Inc.
 Serial Number: 4R62XC1
 Manufacturer: Intel
 Serial Number: Not Specified
 Manufacturer: Not Specified
 Serial Number: Not Specified
 Manufacturer: 2C00000000000000
 Serial Number: E625B1CE
 Manufacturer: Sanyo
 SBDS Serial Number: 033D
 SBDS Manufacture Date: 2007-12-21
lo no wireless extensions.

eth0 no wireless extensions.

/etc/modprobe.d/alsa-base.conf:install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
/etc/modprobe.d/blacklist-ath_pci.conf:# which ath5k cannot recover. To prevent this condition, stop
/etc/modprobe.d/blacklist-ath_pci.conf:blacklist ath_pci
/etc/modprobe.d/blacklist.conf:blacklist eth1394
/etc/modprobe.d/blacklist.conf:# replaced by p54pci
/etc/modprobe.d/blacklist.conf:blacklist prism54
/etc/modprobe.d/blacklist.conf:# replaced by b43 and ssb.
/etc/modprobe.d/blacklist.conf:blacklist bcm43xx
/etc/modprobe.d/blacklist-oss.conf:blacklist uart6850
/etc/modprobe.d/blacklist-watchdog.conf:blacklist twl4030_wdt
/etc/modprobe.d/iwlwifi.conf:# /etc/modprobe.d/iwlwifi.conf
/etc/modprobe.d/iwlwifi.conf:# iwlwifi will dyamically load either iwldvm or iwlmvm depending on the
/etc/modprobe.d/iwlwifi.conf:# microcode file installed on the system. When removing iwlwifi, first
/etc/modprobe.d/iwlwifi.conf:# remove the iwl?vm module and then iwlwifi.
/etc/modprobe.d/iwlwifi.conf:remove iwlwifi \
/etc/modprobe.d/iwlwifi.conf:(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
/etc/modprobe.d/iwlwifi.conf:&& /sbin/modprobe -r mac80211
[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
WimaxEnabled=true
sudo: hwinfo: command not found
root 1072 0.0 0.2 53168 5636 ? Ssl 10:57 0:00 NetworkManager
root 1229 0.0 0.1 5512 3040 ? S 10:57 0:00 /sbin/dhclient -d -sf /usr/lib/NetworkManager/nm-dhcp-client.action -pf /run/sendsigs.omit.d/network-manager.dhclient-eth0.pid -lf /var/lib/NetworkManager/dhclient-8b00f79a-537a-4364-ae48-3a67dd1b57a9-eth0.lease -cf /var/lib/NetworkManager/dhclient-eth0.conf eth0
root 1248 0.0 0.1 5512 3068 ? S 10:57 0:00 /sbin/dhclient -d -6 -N -sf /usr/lib/NetworkManager/nm-dhcp-client.action -pf /run/sendsigs.omit.d/network-manager.dhclient6-eth0.pid -lf /var/lib/NetworkManager/dhclient6-8b00f79a-537a-4364-ae48-3a67dd1b57a9-eth0.lease -cf /var/lib/NetworkManager/dhclient6-eth0.conf eth0
nobody 1297 0.0 0.0 5548 1380 ? S 10:57 0:00 /usr/sbin/dnsmasq --no-resolv --keep-in-foreground --no-hosts --bind-interfaces --pid-file=/run/sendsigs.omit.d/network-manager.dnsmasq.pid --listen-address=127.0.1.1 --conf-file=/var/run/NetworkManager/dnsmasq.conf --cache-size=0 --proxy-dnssec --enable-dbus=org.freedesktop.NetworkManager.dnsmasq --conf-dir=/etc/NetworkManager/dnsmasq.d
q 4210 0.0 0.0 4680 792 pts/2 S+ 11:52 0:00 grep --color=auto -E wpa|icd|etwork
Kernel IP routing table
Destination Gateway Genmask Flags MSS Window irtt Iface
0.0.0.0 192.168.1.254 0.0.0.0 UG 0 0 0 eth0
192.168.1.0 0.0.0.0 255.255.255.0 U 0 0 0 eth0
# Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8)
# DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN
nameserver 127.0.1.1
search attlocal.net
total 48288
786433 drwxr-xr-x 3 root root 4096 Nov 24 10:42 .
     2 drwxr-xr-x 22 root root 4096 Nov 24 10:32 ..
786653 -rw-r--r-- 1 root root 1172708 Oct 29 07:49 abi-3.13.0-162-generic
786660 -rw-r--r-- 1 root root 1166929 Jul 14 2014 abi-3.13.0-32-generic
786657 -rw-r--r-- 1 root root 170242 Oct 29 07:49 config-3.13.0-162-generic
786661 -rw-r--r-- 1 root root 169732 Jul 14 2014 config-3.13.0-32-generic
786434 drwxr-xr-x 5 root root 12288 Nov 24 10:41 grub
786652 -rw-r--r-- 1 root root 21512528 Nov 24 10:42 initrd.img-3.13.0-162-generic
786438 -rw-r--r-- 1 root root 7521727 Nov 24 10:37 initrd.img-3.13.0-32-generic
786436 -rw-r--r-- 1 root root 176500 Mar 12 2014 memtest86+.bin
786437 -rw-r--r-- 1 root root 178176 Mar 12 2014 memtest86+.elf
786435 -rw-r--r-- 1 root root 178680 Mar 12 2014 memtest86+_multiboot.bin
786656 -rw-r--r-- 1 root root 1006 Oct 29 07:49 retpoline-3.13.0-162-generic
786655 -rw------- 1 root root 2718753 Oct 29 07:49 System.map-3.13.0-162-generic
786659 -rw------- 1 root root 2693057 Jul 14 2014 System.map-3.13.0-32-generic
786654 -rw------- 1 root root 5916240 Oct 29 07:49 vmlinuz-3.13.0-162-generic
786658 -rw------- 1 root root 5820336 Jul 14 2014 vmlinuz-3.13.0-32-generic
Support status summary of 'q-Latitude-D420':

You have 1718 packages (98.5%) supported until April 2019 (Canonical - 5y)
You have 3 packages (0.2%) supported until April 2019 (Community - 5y)

You have 1 packages (0.1%) that can not/no-longer be downloaded
You have 22 packages (1.3%) that are unsupported

Run with --show-unsupported, --show-supported or --show-all to see more details
Downloaded daily snapshot dated 2018-11-21 03:15:02
--2018-11-24 11:52:33-- http://www.linux-usb.org/usb.ids
Resolving www.linux-usb.org (www.linux-usb.org)... 216.105.38.10
Connecting to www.linux-usb.org (www.linux-usb.org)|216.105.38.10|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 598181 (584K) [text/plain]
Saving to: ‘/var/lib/usbutils/usb.ids.new’

100%[======================================>] 598,181 1.94MB/s in 0.3s

2018-11-24 11:52:33 (1.94 MB/s) - ‘/var/lib/usbutils/usb.ids.new’ saved [598181/598181]

Done.
Module Size Used by
hid_generic 12492 0
usbhid 47070 0
hid 87604 2 hid_generic,usbhid
bnep 18895 2
rfcomm 53664 8
dell_wmi 12665 0
gpio_ich 13229 0
sparse_keymap 13708 1 dell_wmi
dell_laptop 17781 0
dcdbas 14448 1 dell_laptop
snd_hda_codec_idt 53340 1
b43 360566 0
bcma 46139 1 b43
snd_hda_intel 42858 3
coretemp 13195 0
mac80211 554291 1 b43
snd_hda_codec 168250 2 snd_hda_codec_idt,snd_hda_intel
snd_hwdep 13272 1 snd_hda_codec
snd_pcm 85501 2 snd_hda_codec,snd_hda_intel
i915 730558 3
snd_page_alloc 14230 2 snd_pcm,snd_hda_intel
snd_seq_midi 13132 0
cfg80211 417586 2 b43,mac80211
kvm 392545 0
snd_seq_midi_event 14475 1 snd_seq_midi
pcmcia 51828 0
snd_rawmidi 25543 1 snd_seq_midi
joydev 17101 0
snd_seq 55459 2 snd_seq_midi_event,snd_seq_midi
serio_raw 13230 0
ssb_hcd 12749 0
yenta_socket 40201 0
pcmcia_rsrc 18319 1 yenta_socket
snd_seq_device 14137 3 snd_seq,snd_rawmidi,snd_seq_midi
lpc_ich 16864 0
btusb 27580 0
pcmcia_core 22328 3 pcmcia,pcmcia_rsrc,yenta_socket
drm_kms_helper 52964 1 i915
snd_timer 28569 2 snd_pcm,snd_seq
drm 244037 4 i915,drm_kms_helper
snd 60939 16 snd_hwdep,snd_timer,snd_hda_codec_idt,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec,snd_hda_intel,snd_seq_device,snd_seq_midi
bluetooth 342221 22 bnep,btusb,rfcomm
i2c_algo_bit 13197 1 i915
soundcore 12600 1 snd
shpchp 32128 0
wmi 18673 1 dell_wmi
mac_hid 13037 0
video 18903 1 i915
parport_pc 31981 0
ppdev 17391 0
lp 13299 0
parport 40836 3 lp,ppdev,parport_pc
psmouse 95439 0
sdhci_pci 18535 0
firewire_ohci 35529 0
pata_acpi 12886 0
firewire_core 61909 1 firewire_ohci
sdhci 37787 1 sdhci_pci
tg3 156256 0
crc_itu_t 12627 1 firewire_core
ptp 18445 1 tg3
ssb 55950 2 b43,ssb_hcd
pps_core 18799 1 ptp
q@q-Latitude-D420:~$

Manfred Hampl (m-hampl) said : #18

Have you read your own output?

[ 21.885219] b43 ssb0:0: Direct firmware load failed with error -2
[ 21.885229] b43 ssb0:0: Falling back to user helper
[ 22.506911] b43 ssb0:0: Direct firmware load failed with error -2
[ 22.506919] b43 ssb0:0: Falling back to user helper
[ 22.623818] b43 ssb0:0: Direct firmware load failed with error -2
[ 22.623828] b43 ssb0:0: Falling back to user helper
[ 22.625200] b43 ssb0:0: Direct firmware load failed with error -2
[ 22.625207] b43 ssb0:0: Falling back to user helper
[ 22.627329] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found
[ 22.627431] b43-phy0 ERROR: Firmware file "b43-open/ucode5.fw" not found
[ 22.627528] b43-phy0 ERROR: You must go to http://wireless.kernel.org/en/users/Drivers/b43#devicefirmware and download the correct firmware for this driver version. Please carefully read all instructions on this website.

Try this command:
sudo apt-get install firmware-b43-installer
then reboot and repeat step 2 of the wireless troubleshooting procedure.

adom he (doobapooba1) said : #19

Im not real familiar with reading outputs....but im learning ...lol

ok now i did the commands above and everything is working fin now :) thank you for all your help