Suddenly I cannot open my RTF documents

Asked by GloriaWilliams on 2011-11-05

I get this message: File type RTF document (application/rtf) is not supported
This just started. I don't know what could have happened to cause this or how I can open my files now. Help!

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu evince Edit question
Assignee:
No assignee Edit question
Last query:
2011-11-05
Last reply:
2012-05-01
delance (olivier-delance) said : #1

Do you use LibreOffice ?

GloriaWilliams (glowillui) said : #2

Not sure what that means. I believe the answer must be no.

GloriaWilliams (glowillui) said : #3

I'm not sure what that means. I believe the answer must be no.

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #177644]: Suddenly I cannot open my RTF documents
> Date: Sat, 5 Nov 2011 13:01:19 +0000
>
> Your question #177644 on libreoffice in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/libreoffice/+question/177644
>
> Project: Ubuntu => libreoffice in Ubuntu
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> You received this question notification because you asked the question.

GloriaWilliams (glowillui) said : #4

I also get this message when I try to open with Open Office: file format error found at 113.7 (row, col).

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #177644]: Suddenly I cannot open my RTF documents
> Date: Sat, 5 Nov 2011 13:01:19 +0000
>
> Your question #177644 on libreoffice in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/libreoffice/+question/177644
>
> Project: Ubuntu => libreoffice in Ubuntu
>
> --
> You received this question notification because you asked the question.

GloriaWilliams (glowillui) said : #5

Also, when I click on properties, I try to change the "read only" to "read and write" but it won't make the change.

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #177644]: Suddenly I cannot open my RTF documents
> Date: Sat, 5 Nov 2011 13:01:19 +0000
>
> Your question #177644 on libreoffice in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/libreoffice/+question/177644
>
> Project: Ubuntu => libreoffice in Ubuntu
>
> --
> You received this question notification because you asked the question.

Tony Pursell (ajpursell) said : #6

Hi Gloria

I need some more information about what you are doing.

Please describe how you are opening the document.

Where are you, when you click Properties? This is such a universal term, so I need to know which program, form or dialogue you selecting 'Properties' from.

Tony

Ubfan (ubfan1) said : #7

There is a problem report on this issue:
https://bugs.freedesktop.org/show_bug.cgi?id=40937

GloriaWilliams (glowillui) said : #8

Tony,
Because I can't open the document file, I right click on the file icon and then click on the properties option that comes up, way at the bottom.
Gloria

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #177644]: Suddenly I cannot open my RTF documents
> Date: Sat, 5 Nov 2011 16:10:58 +0000
>
> Your question #177644 on libreoffice in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/libreoffice/+question/177644
>
> Status: Open => Needs information
>
> Tony Pursell requested more information:
> Hi Gloria
>
> I need some more information about what you are doing.
>
> Please describe how you are opening the document.
>
> Where are you, when you click Properties? This is such a universal
> term, so I need to know which program, form or dialogue you selecting
> 'Properties' from.
>
> Tony
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/libreoffice/+question/177644
>
> You received this question notification because you asked the question.

Tony Pursell (ajpursell) said : #9

Gloria,

So you are in the file browser.

What is at the top of the list when you right click? It should be the default program for opening the rtf file. What is it?

In Properties, on the Permissions tab, are you shown as the Owner? What happens when you try and change the Access to Read and Write? Do you get a message?

Tony

Sam_ (and-sam) said : #10

Lets say for example the document name is: myfile.rtf
Open a terminal: ctrl+alt+t
Type:
libreoffice --writer myfile.rtf

Nicholas Shatokhin (robotex) said : #11

LibreOffice reads RTF documents incorrectly.

Can you help with this problem?

Provide an answer of your own, or ask GloriaWilliams for more information if necessary.

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