Cannot Print on Upgrade

Asked by Dan Tokar

Upgraded from 6.10 to 7.04. PC sees printer (Brother MFC-210C) but data does not get to it. Have reloaded Drivers from Brother Solutions Center, but no joy.

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Massimo Forti (slackwarelife) said :
#1

If you porint is a usb print try this:

Download the "getusbprinterid.pl" Perl script:

http://www.linuxprinting.org/download/printing/getusbprinterid.pl (to download it right button of the mouse and chhose save as)

make it executable chmod a+rx /dir_you_save_it/getusbprinterid.pl, and then run in a shell:

cd /dir_you_save_the_file

sudo ./getusbprinterid.pl /dev/usb/lp0
(or "/dev/usblp0", "/dev/usb/lp1", or whatever the USB device file to access your printer is)

Report the answer. Thanks

Revision history for this message
Dan Tokar (pettittokar) said :
#2

  Downloaded as instructed.
 chmod command returned "no such file or directory."
 Attempted to mkdir dir_you_save_the_file
 Next chmod command returned "Permission denied."

 -----Original Message-----
 From: <email address hidden>
 To: <email address hidden>
 Sent: Fri, 4 May 2007 8:15 AM
 Subject: Re: [Question #6100]: Cannot Print on Upgrade

  Your question #6100 on eog in ubuntu changed:
https://answers.beta.launchpad.net/ubuntu/+source/eog/+question/6100

    Status: Open => Answered

Massimo Forti proposed the following answer:
If you porint is a usb print try this:

Download the "getusbprinterid.pl" Perl script:

http://www.linuxprinting.org/download/printing/getusbprinterid.pl (to
download it right button of the mouse and chhose save as)

make it executable chmod a+rx /dir_you_save_it/getusbprinterid.pl, and
then run in a shell:

cd /dir_you_save_the_file

sudo ./getusbprinterid.pl /dev/usb/lp0
(or "/dev/usblp0", "/dev/usb/lp1", or whatever the USB device file to access
your printer is)

Report the answer. Thanks

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Revision history for this message
Cesare Tirabassi (norsetto) said :
#3

Lets try a simpler route. First of all, did you download the right driver?

For instance, this is a Linux Brother MFC210 driver for the debian distribution (I assume you are not using a 64 bit version of Ubuntu):

http://solutions.brother.com/Library/sol/printer/linux/rpmfiles/cups_wrapper/cupswrappermfc210c_1.0.0-1_i386.deb

Revision history for this message
Cesare Tirabassi (norsetto) said :
#4

You can also find detailed instructions here:

http://solutions.brother.com/linux/sol/printer/linux/cups_wrapper_install.html

on what you need to download and how to install.

Revision history for this message
Dan Tokar (pettittokar) said :
#5

 Yes, that is the cupswrapper I downloaded and installed.

 -----Original Message-----
 From: <email address hidden>
 To: <email address hidden>
 Sent: Sat, 5 May 2007 12:23 PM
 Subject: Re: [Question #6100]: Cannot Print on Upgrade

  Your question #6100 on eog in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/eog/+question/6100

    Status: Open => Answered

Cesare Tirabassi proposed the following answer:
Lets try a simpler route. First of all, did you download the right
driver?

For instance, this is a Linux Brother MFC210 driver for the debian
distribution (I assume you are not using a 64 bit version of Ubuntu):

http://solutions.brother.com/Library/sol/printer/linux/rpmfiles/cups_wrapper/cupswrappermfc210c_1.0.0-1_i386.deb

_______________________________________________________________________
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+source/eog/+question/6100/+confirm?answer_id=2

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+source/eog/+question/6100

________________________________________________________________________
Check Out the new free AIM(R) Mail -- 2 GB of storage and industry-leading spam and email virus protection.

Revision history for this message
Dan Tokar (pettittokar) said :
#6

 Let me make it clear: printer is installed. It is recognized by the computer. When I send a print job to the printer, the printer says it is receiving data. It does not print.

 -----Original Message-----
 From: <email address hidden>
 To: <email address hidden>
 Sent: Sat, 5 May 2007 12:25 PM
 Subject: Re: [Question #6100]: Cannot Print on Upgrade

  Your question #6100 on eog in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/eog/+question/6100

Cesare Tirabassi proposed the following answer:
You can also find detailed instructions here:

http://solutions.brother.com/linux/sol/printer/linux/cups_wrapper_install.html

on what you need to download and how to install.

_______________________________________________________________________
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+source/eog/+question/6100/+confirm?answer_id=3

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+source/eog/+question/6100

________________________________________________________________________
Check Out the new free AIM(R) Mail -- 2 GB of storage and industry-leading spam and email virus protection.

Revision history for this message
Dan Tokar (pettittokar) said :
#7

"USB printer is busy; will retry in 5 seconds..." Description: MFC210C
 Location:
 Make and Model: Local Raw Printer
 Printer State: idle, accepting jobs, published.
 Device URI: usb://Brother/MFC-210C

 This is what it said when I went to http://localhost:631

 -----Original Message-----
 From: <email address hidden>
 To: <email address hidden>
 Sent: Sat, 5 May 2007 3:51 PM
 Subject: Re: [Question #6100]: Cannot Print on Upgrade

  Your question #6100 on eog in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/eog/+question/6100

    Status: Answered => Open

You are still having a problem:
 Yes, that is the cupswrapper I downloaded and installed.

 -----Original Message-----
 From: <email address hidden>
 To: <email address hidden>
 Sent: Sat, 5 May 2007 12:23 PM
 Subject: Re: [Question #6100]: Cannot Print on Upgrade

  Your question #6100 on eog in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/eog/+question/6100

    Status: Open => Answered

Cesare Tirabassi proposed the following answer:
Lets try a simpler route. First of all, did you download the right
driver?

For instance, this is a Linux Brother MFC210 driver for the debian
distribution (I assume you are not using a 64 bit version of Ubuntu):

http://solutions.brother.com/Library/sol/printer/linux/rpmfiles/cups_wrapper/cupswrappermfc210c_1.0.0-1_i386.deb

_______________________________________________________________________
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+source/eog/+question/6100/+confirm?answer_id=2

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+source/eog/+question/6100

________________________________________________________________________
Check Out the new free AIM(R) Mail -- 2 GB of storage and industry-leading spam
and email virus protection.

________________________________________________________________________
Check Out the new free AIM(R) Mail -- 2 GB of storage and industry-leading spam and email virus protection.

Revision history for this message
Cesare Tirabassi (norsetto) said :
#8

1) Find out which PPD is in use.

For every installed printer there is a copy of the companion PPD in the /etc/cups/ppd/ directory, named like your printer with a .ppd extension.
You can look at a PPD in use for a particular printer through your browser (if your CUPS daemon is running) by pointing it to http://localhost:631/printers/MFC-210C.ppd.

(Note MFC-210C.ppd is only a guess, use the one you find in /etc/cups/ppd/)

Amongst the first 25 lines of this file you should recognize lines like the following:
*PCFileName: "escp2-1290.ppd"
*Manufacturer: "EPSON"
*Product: "(GIMP-print v4.1.99-b1)"
*ModelName: "escp2-1290"
*ShortNickName: "EPSON Stylus Photo 1290"
*NickName: "EPSON Stylus Photo 1290, CUPS+GIMP-print v4.1.99-b1"

 Most important is the line starting "*NickName...". It should always be there and tell you which sort of PPD is in use. Supply this information, if it is related to your problem!
(If you are not able to access the file through you browser, the command "head -n 25 /etc/cups/ppd/MFC-210C.ppd" will also get you there.)

Amongst possible tags for the PPDs you might find things like:
"CUPS+GIMP-print v4.1.99-b1"
"CUPS v1.1.9"
"ESP Print Pro 4.1.8"
"Foomatic + stp-4.0"
or similar.
Supply this little piece of information; most of the time it is important.

2) Find out which filters are called by CUPS upon a print attempt..

Switch on the "debug" mode in the LogLevel directive for your CUPS daemon. Edit /etc/cups/cupsd.conf to have the line "LogLevel debug" there. Then restart your CUPS daemon: sudo /etc/init.d/cupsys start .
Now print a job. Watch what is written to your CUPS error log. It normally sits in /var/log/cups/error_log. In debug level, nearly every action of the CUPS daemon is logged. You can see which filters and backends are called in which order. Very often you'll get a hint about what is missing for the print job to succeed.

Revision history for this message
J Co (soybeancurd) said :
#9

Cesare Tirabassi ,
I can't print with my Brother MFC 210C on Ubuntu 7.04.
This is how i tried to install:
Plugged in MFC 210c to power. Plugged it in to USB port on computer.
Went to System/Admin/Printing. "In Add A printer", it detected my printer MFC 210C. I clicked Forward. Then, the next step didn't have MFC 210C, but rather MFC-6550MC. It had a suggested driver, which I left as is. I clicked forward. Then I tried print page, and I saw my printer saying "Receiving Data" but nothing was printed.

I checked my CUPS error log (/var/log/cups/error_lug). It says the ff:
E [23/Jun/2007:01:38:43 -0700] CUPS-Add-Modify-Printer: Unauthorized
E [23/Jun/2007:01:48:22 -0700] [Job 2] No %%BoundingBox: comment in header!
E [23/Jun/2007:01:52:41 -0700] CUPS-Add-Modify-Printer: Unauthorized
E [23/Jun/2007:01:53:30 -0700] cupsdAuthorize: Local authentication certificate not found!

That last line (cupsdAuthorize: Local authentication certificate not found!) is repeated over and over again.

Please help.

Revision history for this message
Richhard (na-also) said :
#10

please see, it might help you for this problem:
http://www.linuxmint.com/wiki/index.php/Printer

Can you help with this problem?

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