Ringcentral setup

Asked by Walt on 2009-09-04

Hello all, I'm using ekiga 3.2.0 on ubuntu jaunty. I am having problems setting up with Ringcentral. Their setup instructinons give the following values:

sip domain: sip.ringcentral.com:5060
outbound proxy: sip.ringcentral.com
user name: [withheld, it's my phone number]
password: [withheld]
auth id: [withheld, same as password]

I have set up an ekiga sip account with the outbound proxy set as above,
 registrar set as the sip domain above, user set as user name above and password set as above. I'm getting 'Security Check failed' when I try to dial out. Any ideas?

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu ekiga Edit question
Assignee:
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Last query:
2009-09-04
Last reply:
2009-09-05
Yannick Defais (sevmek) said : #1

Hi,

Please try to setup the auth id using your username, not your password.

Best regards,
Yannick

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