gnome-terminal can't run dpkg --configure -a refuse to grant superuser privilege and cache->open()failed

Asked by victoria on 2009-07-24

Binary package hint: gnome-terminal

Binary package hint: gnome-terminal

Everytime I try to install updates or download any application off the ubuntu applications menu this thing pops up and says an error occured. When I try to type 'dpkg --configure -a' or 'sudo dpkg --configure -a' in a terminal it doesn't help. I'm using 8.04. version of ubuntu.every time i try to run dpkg terminal says i need to have superuser privilege to do that

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 8.10
ExecutablePath: /usr/bin/gnome-terminal
Package: gnome-terminal 2.24.1-0ubuntu1
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-terminal
Uname: Linux 2.6.27-7-generic i686

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu dpkg Edit question
Assignee:
No assignee Edit question
Last query:
2009-07-24
Last reply:
2009-07-24
victoria (victoria13love) said : #1
Chris Coulson (chrisccoulson) said : #2

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs .

Tom (tom6) said : #3

sudo it

Tom (tom6) said : #4

When sudo asks for a password it wants your normal user password, not your SuperUser/Root one.

Err, i think you've already got this but just in case ... Please go up to the top taskbar and click on

Applications - Accessories - Terminal

and into the terminal/command window/console type in

sudo dpkg --configure -a

and key in your normal user password. If it gives you any output then please copy & paste that into here so we can have a look at what's going wrong.

Good luck and regards from
Tom :)

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