E: dpkg was interrupted, you must manually run 'sudo dpkg --configure -a' to correct the problem. E: _cache->open() failed, please report.

Asked by landzent on 2009-07-14

Binary package hint: nautilus

E: dpkg was interrupted, you must manually run 'sudo dpkg --configure -a' to correct the problem.
E: _cache->open() failed, please report.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/nautilus
NonfreeKernelModules: nvidia
Package: nautilus 1:2.26.2-0ubuntu2
SourcePackage: nautilus
Uname: Linux 2.6.28-13-generic i686

Question information

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Ubuntu dpkg Edit question
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landzent (landzent2005) said : #1
Chris Coulson (chrisccoulson) said : #2

That doesn't look like a Nautilus bug

Chris Coulson (chrisccoulson) said : #3

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs#When%20not%20to%20file%20a%20bug.

Steven Danna (ssd7) said : #4

Please try the following:

1) Open a terminal (Applications->Accessories->Terminal).
2) Type the following command and then press <Enter>:

sudo dpkg --configure -a

3) You will be prompted for your password. Type your password and then press <Enter>. Your password will not display on screen when you type, so type carefully.

4) When the command completes a new prompt will appear. Close the terminal and try to do whatever task gave you the error message.

Nandan Vaidya (gotunandan) said : #5

Can you paste what messages it gives you when you type:

$ sudo dpkg --configure -a

DennisLaman (imatrvlr1-gmail) said : #6

Thank you Steven, I am a linux novice and that worked as stated.
Thank you Chris Coulson, again I'm a linux novice and wasn't sure where this should go. I appreciate the clarification.
Nandan Vaidya, Sorry, the script ran for somewhere between 10 and 30 lines, but it took care of the problem.

Lazaro Alejo (habanany) said : #7

Thanks Steven Danna (ssd7) for the help, I followed your instruction, and got the answer right from the terminal , my mint persistent on a usb run out of space, thank you again.

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