Ubuntu
cupsys package

  1. Bug #132624
  2. Comment #18

Comment 18 for bug 132624

Revision history for this message
dodgy_pro (dodgy-pro-deactivatedaccount) wrote : Re: Gutsy Cannot Print to USB Printer

I installed the Beta of Gutsy and had a similar problem.

It seems that the new tool for automatic installation of printers is somehow buggy. The printers in some cases are recognised correctly, BUT they are assigned to a bad device URI. In my case for example ( I own a HP Deskjet 5940), the printer was given a URI:

"hp:/usb/Deskjet_5900_series?serial=CN5771W0FH047H".

It would only collect jobs, without my being able to delete any of them, but it would never print! The solution was to use the printer settings (either on Ubuntu Gutsy: System --> Administration --> Printing or on Kubuntu Gutsy: Peripherals --> Printers) and make the system search again for printers on usb ports. Then the printer was given automatically the correct URI:

"usb://HP/Deskjet%205900%20series?serial=CN5771W0FH047H"

and it started working.

I didn't find a similar comment on launchpad and decided to add mine. I hope it helps.