printer will not work

Asked by duane menart

Binary package hint: firefox-3.0

have lexmark 1240 All In One printer. Is not recognized when called on to print.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
Package: firefox-3.0 3.0.13+nobinonly-0ubuntu0.9.04.1
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.28-15-generic i686

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu cups Edit question
Assignee:
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Last query:
Last reply:

This question was originally filed as bug #427209.

Revision history for this message
duane menart (duane-menart) said :
#1
Revision history for this message
Micah Gersten (micahg) said :
#2

Thank you for reporting this to Ubuntu. Is this problem Firefox specific or is it a problem with all applications? Did you set up the printer yet? Do you just need help configuring the printer?

Revision history for this message
duane menart (duane-menart) said :
#3

Hello,
Yes the printer is set up and working fine with windows Vista.It also works
fine with Internet Explorer and with Firefox. It refuses to work in Ubunto
9.04. I have a Lexmark x1240 All In One multifunction printer.The problem
seems to start right in the beginning . When I want to print, the software
cannot locate the right printer and further cannot locate the drivers. After
I try to print, I get this error message: Cups server error. There was an
error during the cups operation: Client-error-document-format- not
supported. I have completely uninstalled the ubuntu 9.04 software and
reinstalled it again with no difference. I can say this, the software is
installed using the "intall inside windows" method. Don't know if that would
make any difference but thought I'd mention it. Hope you can help. I do like
using Ubuntu on my computers. Thank you for your help. Duane Menart

On Fri, Sep 11, 2009 at 2:35 AM, Micah Gersten <
<email address hidden>> wrote:

> Thank you for reporting this to Ubuntu. Is this problem Firefox
> specific or is it a problem with all applications? Did you set up the
> printer yet? Do you just need help configuring the printer?
>
> ** Changed in: firefox-3.0 (Ubuntu)
> Status: New => Incomplete
>
> --
> printer will not work
> https://bugs.launchpad.net/bugs/427209
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “firefox-3.0” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: firefox-3.0
>
> have lexmark 1240 All In One printer. Is not recognized when called on to
> print.
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 9.04
> Package: firefox-3.0 3.0.13+nobinonly-0ubuntu0.9.04.1
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: firefox-3.0
> Uname: Linux 2.6.28-15-generic i686
>

Revision history for this message
Micah Gersten (micahg) said :
#4

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs#When%20not%20to%20file%20a%20bug.

Revision history for this message
Micah Gersten (micahg) said :
#5

Can you help with this problem?

Provide an answer of your own, or ask duane menart for more information if necessary.

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