Inspiron Mini 9 won't print to HP Deskjet D2530

Asked by Edward B.

Here's the bug report I got:
Page 1 (Choose printer):
{'cups_dest': <cups.Dest object at 0x860dd60>,
 'cups_instance': None,
 'cups_queue': 'Deskjet_D2500_series',
 'cups_queue_listed': True}
Page 2 (Check printer sanity):
{'cups_device_uri_scheme': u'hp',
 'cups_printer_dict': {'device-uri': u'hp:/usb/Deskjet_D2500_series?serial=TH89H133B1055M',
                       'printer-info': u'HP Deskjet D2500 series',
                       'printer-is-shared': True,
                       'printer-location': u'',
                       'printer-make-and-model': u'HP DeskJet D2400 Foomatic/hpijs, hpijs 2.8.2',
                       'printer-state': 3,
                       'printer-state-message': u'',
                       'printer-state-reasons': [u'none'],
                       'printer-type': 4108,
                       'printer-uri-supported': u'ipp://localhost:631/printers/Deskjet_D2500_series'},
 'is_cups_class': False}
Page 3 (Printer state reasons):
{'printer-state-message': '', 'printer-state-reasons': 'none'}
Page 4 (Print test page):
{'test_page_attempted': True,
 'test_page_completions': [(48, u'Job completed.')],
 'test_page_job_id': [48],
 'test_page_job_status': [(48, 'Deskjet_D2500_series', 'Test Page')],
 'test_page_successful': False}
Page 5 (Printer state reasons):
{'printer-state-message': '', 'printer-state-reasons': 'none'}

Any ideas? Also, I can't cancel the jobs in the print queue, it doesn't list any, but each time I try to print a test page the number is higher and higher.

Question information

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Ubuntu cups Edit question
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Revision history for this message
Edward B. (epb223) said :
#1

I was ultimately able to do a work-around and get the printer to function,
so I'm not sure whether this counts as a bug or as an instance of imperfect
compatibility between Ubuntu and the Mini 9. Hence I'm not sure whether I
should gather debugging information or not; at this point it would register
a working printer.

On Fri, May 1, 2009 at 7:26 PM, Brian Murray <
<email address hidden>> wrote:

> Bug #354258 status changed in cups in ubuntu:
>
> New => Incomplete
>
> Status change explanation given by Brian Murray:
>
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. Please execute the following command, as it will
> automatically gather debugging information, in a terminal:
>
> apport-collect 354258
>
> This will help us to find and resolve the problem. Thanks!
>
> https://bugs.edge.launchpad.net/ubuntu/+source/cups/+bug/354258
> "HP Deskjet D2530 won't print from Inspiron Mini 9"
>
> This bug is linked to #66303.
> Inspiron Mini 9 won't print to HP Deskjet D2530
> https://answers.edge.launchpad.net/ubuntu/+source/cups/+question/66303
>
> --
> You received this question notification because you are a direct
> subscriber of the question.
>

Revision history for this message
Pascal De Vuyst (pascal-devuyst) said :
#2

Edward B, please close this question.

This printer (HP DeskJet D2500) should set up automatically in Intrepid or newer. In Hardy this printer was not yet explicitly supported by HPLIP. For Hardy and earlier please choose the HP DeskJet 5550 as printer model.

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