Wireless printer appears to be install correctly but won't print

Asked by Tony Osmond on 2013-01-30

I have install into Ubuntu 12.10 a Brother MFC-J265W wireless printer using the recommended drivers from the brother site, the installation seemed to have gone ok, the printer shows up in the 'printers' section under 'settings', I can find the printer on line via the Cups 1.6.1 site but keep getting the 'Processing - "Waiting for printer to become available." message when I try to print...

The printer is working perfectly using windows and my internet connection is also working fine,

Any assistance would be greatly appreciated..

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu cups Edit question
Assignee:
No assignee Edit question
Last query:
2013-02-01
Last reply:
2013-02-02

Printing over LAN doesn't need an Internet connection to function. The traffic is all local and never gets routed outside

Is there a user name and password needed to print
 Can you ping the printer's IP address?
What is the output of :

lsb_release -a; uname -a; dpkg -l | egrep cups

Thanks

Tony Osmond (osmondfamily) said : #2

Thanks for your reply,

I can't seem to locate IP address, I keep getting messages like 'unknown host'

Below is the result of the command line

No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.10
Release: 12.10
Codename: quantal
Linux tony-HP-Pavilion-dv6700-Notebook-PC 3.5.0-22-generic #34-Ubuntu SMP Tue Jan 8 21:41:11 UTC 2013 i686 i686 i686 GNU/Linux
ii bluez-cups 4.101-0ubuntu6 i386 Bluetooth printer driver for CUPS
ii cups 1.6.1-0ubuntu11.3 i386 Common UNIX Printing System(tm) - server
ii cups-bsd 1.6.1-0ubuntu11.3 i386 Common UNIX Printing System(tm) - BSD commands
ii cups-client 1.6.1-0ubuntu11.3 i386 Common UNIX Printing System(tm) - client programs (SysV)
ii cups-common 1.6.1-0ubuntu11.3 all Common UNIX Printing System(tm) - common files
ii cups-filters 1.0.24-2ubuntu0.1 i386 OpenPrinting CUPS Filters
ii cups-ppdc 1.6.1-0ubuntu11.3 i386 Common UNIX Printing System(tm) - PPD manipulation utilities
ii ghostscript-cups 9.06~dfsg-0ubuntu4 i386 interpreter for the PostScript language and for PDF - CUPS filters
ii libcups2:i386 1.6.1-0ubuntu11.3 i386 Common UNIX Printing System(tm) - Core library
ii libcupscgi1:i386 1.6.1-0ubuntu11.3 i386 Common UNIX Printing System(tm) - CGI library
ii libcupsfilters1:i386 1.0.24-2ubuntu0.1 i386 OpenPrinting CUPS Filters - Shared library
ii libcupsimage2:i386 1.6.1-0ubuntu11.3 i386 Common UNIX Printing System(tm) - Raster image library
ii libcupsmime1:i386 1.6.1-0ubuntu11.3 i386 Common UNIX Printing System(tm) - MIME library
ii libcupsppdc1:i386 1.6.1-0ubuntu11.3 i386 Common UNIX Printing System(tm) - PPD manipulation library
ii mfcj265wcupswrapper 1.1.3-1 i386 Brother CUPS Inkjet Printer Definitions
ii printer-driver-hpcups 3.12.6-3ubuntu4 i386 HP Linux Printing and Imaging - CUPS Raster driver (hpcups)
ii python-cups 1.9.62-0ubuntu1 i386 Python bindings for CUPS
ii python-cupshelpers 1.3.11+20120807-0ubuntu10 all Python modules for printer configuration with CUPS
tony@tony-HP-Pavilion-dv6700-Notebook-PC:~$

Tony Osmond (osmondfamily) said : #3

After running 'ifconfig' below is the result

eth0 Link encap:Ethernet HWaddr 00:1e:68:05:6c:90
          UP BROADCAST MULTICAST MTU:1500 Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)

lo Link encap:Local Loopback
          inet addr:127.0.0.1 Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING MTU:16436 Metric:1
          RX packets:2330 errors:0 dropped:0 overruns:0 frame:0
          TX packets:2330 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:239752 (239.7 KB) TX bytes:239752 (239.7 KB)

wlan0 Link encap:Ethernet HWaddr 00:1c:bf:77:ef:dc
          inet addr:192.168.1.69 Bcast:192.168.1.255 Mask:255.255.255.0
          inet6 addr: fe80::21c:bfff:fe77:efdc/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1

If you print a test page from windows, it should give the IP

Tony Osmond (osmondfamily) said : #5

IP address is 192.168.1.218

Thanks

Can you ping that IP from Ubuntu?

Tony Osmond (osmondfamily) said : #7

I pinged the ip address and got the following message which went on and on

64 bytes from 192.168.1.218: icmp_req=123 ttl=255 time=4.38 ms
64 bytes from 192.168.1.218: icmp_req=124 ttl=255 time=5.04 ms
64 bytes from 192.168.1.218: icmp_req=125 ttl=255 time=4.66 ms
64 bytes from 192.168.1.218: icmp_req=126 ttl=255 time=5.52 ms

Bruce Phillips (bruce7373) said : #8

Andrew, did you ever find the solution? I'm in the same boat with a Brother MFC-J430W. I installed both from command line and from GDebi installer. I also edited /etc/ printcap, as instructed by Brother because it was written for a USB connection (this printer in networked). The system can see the printer because it tells me that the black ink level is low, but when I try to print a test page, nothing happens.

Can you help with this problem?

Provide an answer of your own, or ask Tony Osmond for more information if necessary.

To post a message you must log in.