Ubuntu
cups package

Cannot get my Dell printer to install and print

Asked by Caitlin Hochstedler

I cannot get my Dell All-In-One Printer 924 to install on my Ubuntu system 76 laptop. I have plugged in the USB and gone through the steps with the printing application and supposedly installed the printer, but it won't print. It shows it being installed and will put print jobs in the print queue, but then it won't print them out. There's no error message or anything, nothing happens. I'm probably not doing something right, but I'm just not sure how to do this since the drivers disc that came with my printer when I got it a few years ago doesn't work when I put it in my laptop. This is what it says in the printer properties box: Idle - Sending data to printer.

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actionparsnip (andrew-woodhead666) said : 		#1

Can you give the output of:

lsb_release -a; uname -a; lsusb

Thanks

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Caitlin Hochstedler (caitlin-hochstedler) said : 		#2

you're probably going to hate me for this, but I don't know how to do what you're asking me to do...

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actionparsnip (andrew-woodhead666) said : 		#3

Copy the command I gave and press CTRL+ALT+T
Paste the command in the terminal and hit ENTER
Copy the output and paste here as an update

Thanks

(Not everyone knows the terminal, it's dead handy)

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Caitlin Hochstedler (caitlin-hochstedler) said : 		#4

this is what the Device URI says: usb://Dell/Photo%20AIO%20Printer%20924?serial=H3D5791&interface=1

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Caitlin Hochstedler (caitlin-hochstedler) said : 		#5

caitlin@caitlin-Lemur-Ultra:~$ lsb_release -a; uname -a; lsusb
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04 LTS
Release: 12.04
Codename: precise
Linux caitlin-Lemur-Ultra 3.2.0-25-generic #40-Ubuntu SMP Wed May 23 20:30:51 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 003: ID 5986:0315 Acer, Inc
Bus 002 Device 005: ID 413c:5112 Dell Computer Corp. Photo AIO Printer 924
caitlin@caitlin-Lemur-Ultra:~$

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actionparsnip (andrew-woodhead666) said : 		#6

http://ubuntuforums.org/showthread.php?t=769646
http://forums.fedoraforum.org/showthread.php?t=43961 (yu can convert RPM to DEB using alien)

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