Brother 8840d will not connect
Since installing the correct package, ubuntu shows the printer and the print jobs in the que but it never connects to the printer and does not print.
Question information
- Language:
- English Edit question
- Status:
- Solved
- For:
- Ubuntu cups Edit question
- Assignee:
- No assignee Edit question
- Solved by:
- Thomas Galletly
- Solved:
- Last query:
- Last reply:
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#1 |
Can you give the output of:
lsb_release -a; uname -a; dpkg -l | grep -i brother; lsusb
Thanks
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#2 |
desertdog62@
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04 LTS
Release: 12.04
Codename: precise
Linux desertdog62-
ii cupswrappermfc8
rc mfc8840dlpr:i386 1.1.2-1 Brother lpr Printer Definitions
ii printer-
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 008 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 009 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 002: ID 04f9:0160 Brother Industries, Ltd MFC-8840D
Bus 003 Device 002: ID 04cc:1521 ST-Ericsson USB 2.0 Hub
Bus 005 Device 002: ID 045e:071d Microsoft Corp.
Bus 005 Device 003: ID 046d:0a02 Logitech, Inc. Premium Stereo USB Headset 350
Bus 007 Device 002: ID 0d8c:013a C-Media Electronics, Inc.
Bus 003 Device 004: ID 041e:406a Creative Technology, Ltd
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#3 |
sudo apt-get --purge remove cupswrappermfc8
sudo dpkg -P mfc8840dlpr:i386
Then reinstall the driver.
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#4 |
desertdog62@
[sudo] password for desertdog62:
Sorry, try again.
[sudo] password for desertdog62:
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages will be REMOVED:
cupswrappermf
0 upgraded, 0 newly installed, 1 to remove and 0 not upgraded.
After this operation, 98.3 kB disk space will be freed.
Do you want to continue [Y/n]? y
Abort.
desertdog62@
mkdir: cannot create directory `/home/
desertdog62@
desertdog62@
--2012-06-27 15:01:14-- http://
Resolving www.brother.com (www.brother.
Connecting to www.brother.com (www.brother.
HTTP request sent, awaiting response... 302 Moved Temporarily
Location: http://
--2012-06-27 15:01:16-- http://
Resolving pub.brother.com (pub.brother.
Connecting to pub.brother.com (pub.brother.
HTTP request sent, awaiting response... 200 OK
The file is already fully retrieved; nothing to do.
desertdog62@
dpkg: warning: there's no installed package matching mfc8840dlpr
dpkg: error: package name in specifier '--force-
desertdog62@
(Reading database ... 267776 files and directories currently installed.)
Preparing to replace cupswrappermfc8
cups stop/waiting
cups start/running, process 3959
Unpacking replacement cupswrappermfc8
Setting up cupswrappermfc8
ERROR : Brother LPD filter is not installed.
rm -f /usr/lib/
chmod: cannot access `/usr/local/
chmod: cannot access `/usr/local/
initctl: Unknown job: lpd
cups stop/waiting
cups start/running, process 4021
desertdog62@
rc mfc8840dlpr:i386 1.1.2-1 Brother lpr Printer Definitions
desertdog62@
--2012-06-27 15:01:58-- http://
Resolving www.brother.com (www.brother.
Connecting to www.brother.com (www.brother.
HTTP request sent, awaiting response... 302 Moved Temporarily
Location: http://
--2012-06-27 15:01:58-- http://
Resolving pub.brother.com (pub.brother.
Connecting to pub.brother.com (pub.brother.
HTTP request sent, awaiting response... 200 OK
The file is already fully retrieved; nothing to do.
desertdog62@
gzip: BR8840_2_GPL.ppd already exists; do you wish to overwrite (y or n)? y
desertdog62@
desertdog62@
desertdog62@
desertdog62@
sudo: /etc/init.d/cupsys: command not found
Job shows pending but won't print
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#5 |
The package didn't get removed, so why proceed with theother commands/
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#6 |
http://
MFC8840D (Idle, Accepting Jobs, Not Shared)
Description: MFC8840D
Location:
Driver: Brother MFC-8840D for CUPS (grayscale, 2-sided printing)
Connection: usb:/dev/usb/lp0
Defaults: job-sheets=none, none media=na_
▼ ID ▼ Name User Size Pages State Control
Brother-13 Unknown Withheld 1k Unknown pending since
Tue 26 Jun 2012 03:13:53 PM MST
Brother-14 Unknown Withheld 39k Unknown pending since
Wed 27 Jun 2012 03:04:08 PM MST
Brother-16 Unknown Withheld 46k Unknown pending since
Wed 27 Jun 2012 03:05:26 PM MST
Brother-17 Unknown Withheld 46k Unknown pending since
Wed 27 Jun 2012 03:05:58 PM MST
Brother-18 Unknown Withheld 46k Unknown pending since
Wed 27 Jun 2012 03:16:28 PM MST
The printer and the jobs show but don't print
Revision history for this message
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#7 |
desertdog62@
[sudo] password for desertdog62:
Sorry, try again.
[sudo] password for desertdog62:
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages will be REMOVED:
cupswrappermf
0 upgraded, 0 newly installed, 1 to remove and 0 not upgraded.
After this operation, 98.3 kB disk space will be freed.
Do you want to continue [Y/n]? y
Abort.
Revision history for this message
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#8 |
I'm not sure. I thought it said it removed the package.
On 06/27/2012 03:26 PM, actionparsnip wrote:
> Your question #201660 on software-center in Ubuntu changed:
> https:/
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> The package didn't get removed, so why proceed with theother commands/
>
Revision history for this message
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#9 |
desertdog62@
[sudo] password for desertdog62:
Sorry, try again.
[sudo] password for desertdog62:
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages will be REMOVED:
cupswrappermf
0 upgraded, 0 newly installed, 1 to remove and 0 not upgraded.
After this operation, 98.3 kB disk space will be freed.
Do you want to continue [Y/n]? y
Abort.
How is that removed...?
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#10 |
I don't know. I thought after it removed the package the command aborted. I guess it must have aborted before it was complete.
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#11 |
▼ ID ▼ Name User Size Pages State Control
Brother-13 Unknown Withheld 1k Unknown pending since
Tue 26 Jun 2012 03:13:53 PM MST
Brother-14 Unknown Withheld 39k Unknown pending since
Wed 27 Jun 2012 03:04:08 PM MST
Brother-16 Unknown Withheld 46k Unknown pending since
Wed 27 Jun 2012 03:05:26 PM MST
Brother-17 Unknown Withheld 46k Unknown pending since
Wed 27 Jun 2012 03:05:58 PM MST
Brother-18 Unknown Withheld 46k Unknown pending since
Wed 27 Jun 2012 03:16:28 PM MST
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#12 |
So, what can I do if it aborts before completion? Is there a way to force it? Some command?
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#13 |
I am rather new to Ubuntu and just trying to learn. I used DOS and then Windows for the last 30 years until just recently and I am having problem navigating around the operating system. They say you can't teach an old dog new tricks, but I am trying. I believe that Ubuntu is a better and more secure operating system, but I need some help learning my way around. Thanks in advance for your help.
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#14 |
I am going to close this problem and open a new one. If I can't find a solution I will remove Ubuntu as I have not been able to get it to print. Thank everyone who has helped to try and solve this problem.
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#15 |
Update, I was using Gnome Classic front end on my system and when I returned to the Ubuntu front end that came with 12.4, my printer started working.
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#16 |
Update, I was using Gnome Classic front end on my system and when I returned to the Ubuntu front end that came with 12.4, my printer started working.