Unable to install network printer in 12.04

Can you ping the printer?

Yes, I can ping the printer.

Ok in the add printer dialogue select find printer, put in the IP and click find. Does it find the printer ok?

No. As soon as I press the Add Printer button - The above message comes up about the firewall. The Add button stays greyed out.

On another forum the following solution was advised.

Open terminal. Type, system-config-printer , press enter and then add printer.

Ruark - It worked!! Many thanks for the work around.
Dave

Ruark - Thank you, thank you, thank you.

It's really sad that something as basic as printing is so badly broken in an LTS release, but calling system-config-printer from the terminal gave me everything I needed. Thanks.

I had the same problem, so thanks for this. A suggested fix, albeit a bluntly pragmatic one: The new 'Settings/Printers' dialog should just have some fixed text at the bottom that says "if this is not working for you, try 'system-config-printer' at the command line".

I also tried the CUPS http server at localhost:631 - I was not able to find a a way to set the printer IP there, either. However, that interface does allow setting printer defaults -- e.g. paper size, DPI -- whereas the new Settings/Printer does not, and system-config-printer does have this control.

Is this fixed in 12.10?

On 12-10-19 02:21 PM, PeterDz wrote:
> Your question #196394 on cups in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/cups/+question/196394
>
> PeterDz requested more information:
> Is this fixed in 12.10?
>
I do not think so, Peter. I have not loaded 12.10 to test it.

Dave

Thanks, I haven't either. Let me know if you do. I will let the list know if I do. I had thought of 12.04 as offering LTS but that really isn't good enough.

I had the same problem after upgrading to Ubuntu 12.10. After reading RuarkReynolds suggestion above,I tried to install the network printer and was successful. Thhanks RuarkReynolds.

Safir

I tried the settings/printers thing, and it finds one printer (wireless Inket), but it fails to find a wired netowrk printer the other side of the wireless connection which used to wwokd fine with older versions of Ubuntu, but I been unable to isntall with recent ones.

system-config-printer only shows the inkjet (and takes 10 minutes to load).
cups-pk-helper (suggested elsewhere) is already installed.

I agree with Dianiel Carrera - it is not fit for release, let alone LTS if prining is so badly broken.
I think this is part of the Unity fiasco, but maybe its just because I think Unity is the biggest
disaster ever to befall Linux.

I reported this problem over a year ago, and got an email recently saying "since the bug has been open for over a year, we are closing it!" WHAT???? Not even going to try to fix it??? WTF!

It is now 2013 and I had to do the exact same workaround ( system-config-printer ) to get a newer printer to work. It would fail to install via CUPS.

This needs to be fixed for 14.04 (LTS) definitely

Ruark - Thank you. It works.
Using Linux Mint 14 Cinnamon amd64.
Printer. Using network printer Sharp MX-2640N with driver pack "sharp-1.2-mx-c26-ps"

Mint isn't supported in any of the Ubuntu channels. Please use the Mint channels and forums.
Thanks

Actionparsnip:

You have mis-understood: the printer install process works fine with
Mint, but not with Ubuntu
thus demonstrating beyond all doubt that it is not the hardware,
network or printer.
It is the Ubuntu printer install process that is hopelessly broken,
and has been for the last
two releases at least. It was fine before Unity was invented, and now
doesn't work.

This is a catastophic failure to the extent that users have to switch
to Mint as the
only remedy, as the Ubuntu team have failed to address what is a show-stopper
problem for many users.

On 14 March 2013 17:36, actionparsnip
<email address hidden> wrote:
> Question #196394 on cups in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/cups/+question/196394
>
> actionparsnip proposed the following answer:
> Mint isn't supported in any of the Ubuntu channels. Please use the Mint channels and forums.
> Thanks
>
> --
> You received this question notification because you are a direct
> subscriber of the question.

Depends on the printer really. you may find there are diffetent versions of things which dont have the bug