Computer doesn't see printer

Can you give the output of:

lsb_release -a; uname -a; dpkg -l | grep hplip

Thanks

marian@marian-MS-7309:~$ lsb_release -a; uname -a; dpkg -l | grep hplip
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 11.10
Release: 11.10
Codename: oneiric
Linux marian-MS-7309 3.0.0-16-generic #28-Ubuntu SMP Fri Jan 27 17:50:54 UTC 2012 i686 athlon i386 GNU/Linux
ii hplip 3.11.7-1ubuntu3.1 HP Linux Printing and Imaging System (HPLIP)
ii hplip-cups 3.11.7-1ubuntu3.1 HP Linux Printing and Imaging - CUPS Raster driver (hpcups)
ii hplip-data 3.11.7-1ubuntu3.1 HP Linux Printing and Imaging - data files
marian@marian-MS-7309:~$

Is it a wireless printer or does it connect via USB?

It is connected via USB.

Thanks!

http://help.lockergnome.com/linux/Bug-656248-HP-LaserJet-Professional-P1102-properly-switched--ftopict548868.html

Seems like a weird one

cd $HOME
wget http://prdownloads.sourceforge.net/hplip/hplip-3.12.2.run
chmod +x ./hplip-3.12.2.run
./hplip-3.12.2.run

Will install 3.12.2 which may help

Downloaded okay, but wouldn't load onto computer... maybe doing something wrong!?

Here is the message I got:

There was a problem opening the file /home/marian/Downloads/hplip-3.12.2(1).run.

ok run:

chmod +x /home/marian/Downloads/hplip-3.12.2(1).run; /home/marian/Downloads/hplip-3.12.2(1).run

And it will install

Thanks... got this message:

marian@marian-MS-7309:~$ chmod +x /home/marian/Downloads/hplip-3.12.2(1).run; /home/marian/Downloads/hplip-3.12.2(1).run
bash: syntax error near unexpected token `('
marian@marian-MS-7309:~$

ooops forgot to escape the parenthesis

run:

/home/marian/Downloads/hplip-3.12.2\(1\).run

Should be ok

Hello... I pasted in the following code and it worked! Thank you for all your help!

chmod +x /home/marian/

Downloads/hplip-3.12.2\(1\).run; /home/marian/Downloads/hplip-3.12.2\(1\).run

Same sounding problem, but my printers are not HP. This has been an intermittent problem for a year, but now the Xubuntu box on the LAN can't print at all. We have 2 network printers: a Dell and an Oki. The Windows boxes can all print perfectly. I've upgraded to 13.10, and now to 14.04; uninstalled & reinstalled CUPS.

The only work-around I ever found was to restart the router, but as of 14.04 that no longer works--now the Xubuntu box can not print at all...everything says "pending".

$ lsb_release -a; uname -a; dpkg -l | grep hplip

returns the following:

No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04 LTS
Release: 14.04
Codename: trusty
Linux lance-Vostro-200 3.8.0-35-generic #50-Ubuntu SMP Tue Dec 3 01:24:59 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
ii hplip 3.14.3-0ubuntu3 amd64 HP Linux Printing and Imaging System (HPLIP)
ii hplip-data 3.14.3-0ubuntu3 all HP Linux Printing and Imaging - data files

Now that I see this is a 3 year old thread, I'm sure one of you will tell me to open a new question; it is now question #250425