lexmark install appears not to execute

Asked by David E. Brown

I installed the non-jre lexmark deb package from Lexmark.

The install completed without error.

I could not find a reference to run the application so I used application finder.

It brought up two identical Lexmark links.

Clicking on either causes the appearance that the application is going to execute but nothing happens.

I have a Lexmark S400 wireless I want to use.

I tried to install the deb package with jre and I can not. I get an error.

I tried to find a way to remove the first install but I did not find anything.

What do I need to do to make this work?

Thanks,
-David

Question information

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For:
Ubuntu cups Edit question
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Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

what is the name of the debs you have tried to install?
What is the output of:

uname -a; lsb_release -a

Thanks

Revision history for this message
David E. Brown (davidcafe) said :
#2

I decided to start over and installed Ubuntu 11.10. During the installation it ask me my name and to create a password. I did. I used that password to install "Flash" from the Ubuntu Software Center with no problem. I downloaded the Lexmark Debian package for the Lexmark S405 and the installation starts up in GUI mode. When It asks for the password I used the only one I know but it does not like it and keeps re-prompting me for a password with administrative access. Is there a hidden password I should know?

Thanks,
-David

Revision history for this message
David E. Brown (davidcafe) said :
#3

I had a similar problem with the password issue with Ubuntu 10.10. It
appears to me that if you use the software center package installs but not
if it downloaded from a third party.

Liking Ubuntu and really could use some help getting past this problem.

Thanks,
-David

On Wed, Feb 15, 2012 at 12:00 PM, David E. Brown <
<email address hidden>> wrote:

> Your question #187679 on cups in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/cups/+question/187679
>
> Status: Needs information => Open
>
> You gave more information on the question:
> I decided to start over and installed Ubuntu 11.10. During the
> installation it ask me my name and to create a password. I did. I used
> that password to install "Flash" from the Ubuntu Software Center with no
> problem. I downloaded the Lexmark Debian package for the Lexmark S405
> and the installation starts up in GUI mode. When It asks for the
> password I used the only one I know but it does not like it and keeps
> re-prohad a mpting me for a password with administrative access. Is there
> a
> hidden password I should know?
>
> Thanks,
> -David
>
> --
> You received this question notification because you asked the question.
>

Revision history for this message
Launchpad Janitor (janitor) said :
#4

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Revision history for this message
David E. Brown (davidcafe) said :
#5

So does this mean there is no answer to my question? That would imply that nothing can be installed unless it is available via the software center and that would be very limiting, unless it is a limit to Ubunty!

Revision history for this message
Ralph (kesselr1) said :
#6

I too have been requesting an answer to this problem. The immediate work around is to use my two windows apps.
But this sucks. This needs to be addressed. I saw a bug was reported to Redhat so this is a cups issue that must be addressed.

Thanks,
Ralph Kessel
<email address hidden>

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#7

I asked for the output of a command, you didn't give it

Simple really.... Think about it....

Revision history for this message
Ralph (kesselr1) said :
#8

3.0.0-16-generic #29-Ubuntu SMP Tue Feb 14 12:49:42 UTC 2012 i686 athlon
i386 GNU/Linux
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 11.10
Release: 11.10
Codename: oneiric

On 03/17/2012 02:00 PM, actionparsnip wrote:
> Question #187679 on cups in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/cups/+question/187679
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> I asked for the output of a command, you didn't give it
Simple really.... Think about it....

Revision history for this message
Ralph (kesselr1) said :
#9

no lsb available message comes from the fact that Debian builds do not use lsb. For grins and giggles would it be wise to use the rpm version of the down driver load and unpack with alien. I doubt it would make a difference.
<email address hidden>

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#10

Yes it does. It stands for (L)inux (s)tandard (B)ase. Ubuntu uses this too, as it is a GNU distribution of Linux. The:

Distributor ID: Ubuntu
Description: Ubuntu 11.10
Release: 11.10
Codename: oneiric

Output you gave is what I was asking for....

Are you sure you don't have an S402 or something else or is it an S400....

Revision history for this message
Ralph (kesselr1) said :
#11

I have an x4650 which is in the Lexmark-3600-4600 series. The cups error
report is attached.
thanks.
Ralph Kessel

On 03/17/2012 04:01 PM, actionparsnip wrote:
> Question #187679 on cups in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/cups/+question/187679
>
> actionparsnip requested more information:
> Yes it does. It stands for (L)inux (s)tandard (B)ase. Ubuntu uses this
> too, as it is a GNU distribution of Linux. The:
>
> Distributor ID: Ubuntu
> Description: Ubuntu 11.10
> Release: 11.10
> Codename: oneiric
>
> Output you gave is what I was asking for....
>
> Are you sure you don't have an S402 or something else or is it an
> S400....
>

Revision history for this message
David E. Brown (davidcafe) said :
#12

I have an s400 and I was able to install the software on Ubuntu 11.04.
There is a deb package available on the lexmark website. After extracting
the install script I was able to install it with sudo.

I am also able to scan with xsane that is from xsane.org.

Perseverance and sweet oil got it done.

-David

On Sun, Mar 18, 2012 at 11:10 AM, Ralph <
<email address hidden>> wrote:

> Your question #187679 on cups in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/cups/+question/187679
>
> Ralph proposed the following answer:
> I have an x4650 which is in the Lexmark-3600-4600 series. The cups error
> report is attached.
> thanks.
> Ralph Kessel
>
>
> On 03/17/2012 04:01 PM, actionparsnip wrote:
> > Question #187679 on cups in Ubuntu changed:
> > https://answers.launchpad.net/ubuntu/+source/cups/+question/187679
> >
> > actionparsnip requested more information:
> > Yes it does. It stands for (L)inux (s)tandard (B)ase. Ubuntu uses this
> > too, as it is a GNU distribution of Linux. The:
> >
> > Distributor ID: Ubuntu
> > Description: Ubuntu 11.10
> > Release: 11.10
> > Codename: oneiric
> >
> > Output you gave is what I was asking for....
> >
> > Are you sure you don't have an S402 or something else or is it an
> > S400....
> >
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/ubuntu/+source/cups/+question/187679/+confirm?answer_id=10
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/cups/+question/187679
>
> You received this question notification because you asked the question.
>

Revision history for this message
Ralph (kesselr1) said :
#13

On 03/17/2012 04:01 PM, actionparsnip wrote:
> Question #187679 on cups in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/cups/+question/187679
>
> actionparsnip requested more information:
> Yes it does. It stands for (L)inux (s)tandard (B)ase. Ubuntu uses this
> too, as it is a GNU distribution of Linux. The:
>
> Distributor ID: Ubuntu
> Description: Ubuntu 11.10
> Release: 11.10
> Codename: oneiric
>
> Output you gave is what I was asking for....
>
> Are you sure you don't have an S402 or something else or is it an
> S400....
>
Ralph proposed the following answer:
I have an x4650 which is in the Lexmark-3600-4600 series. The cups error
report is attached.
thanks.
Ralph Kessel

Revision history for this message
Ralph (kesselr1) said :
#14

-------- Original Message --------
Subject: Re: [Question #187679]: lexmark install appears not to execute
Date: Sun, 18 Mar 2012 17:30:48 -0000
From: Ralph <email address hidden>
Reply-To: <email address hidden>
To: <email address hidden>

Question #187679 on cups in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/cups/+question/187679

     Status: Open => Answered

Ralph proposed the following answer:
On 03/17/2012 04:01 PM, actionparsnip wrote:
> Question #187679 on cups in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/cups/+question/187679
>
> actionparsnip requested more information:
> Yes it does. It stands for (L)inux (s)tandard (B)ase. Ubuntu uses this
> too, as it is a GNU distribution of Linux. The:
>
> Distributor ID: Ubuntu
> Description: Ubuntu 11.10
> Release: 11.10
> Codename: oneiric
>
> Output you gave is what I was asking for....
>
> Are you sure you don't have an S402 or something else or is it an
> S400....
>
Ralph proposed the following answer:
I have an x4650 which is in the Lexmark-3600-4600 series. The cups error
report is attached.
thanks.
Ralph Kessel

--
You received this question notification because you are a direct
subscriber of the question.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#15

Replying to the automated email and attaching a file doesn't work, you should paste the file here as an update....

Revision history for this message
Ralph (kesselr1) said :
#16

Below is the actual text of the cups error report.
Thanks,
Ralph Kessel
actionparsnip requested more information:
Yes it does. It stands for (L)inux (s)tandard (B)ase. Ubuntu uses this
too, as it is a GNU distribution of Linux. The:

Distributor ID: Ubuntu
Description: Ubuntu 11.10
Release: 11.10
Codename: oneiric

Output you gave is what I was asking for....

Are you sure you don't have an S402 or something else or is it an
S400....

Ralph proposed the following answer:
I have an x4650 which is in the Lexmark-3600-4600 series. The cups error
report is attached.
thanks.
Ralph Kessel

troubleshoot.txt

Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Choose printer):
{'cups_dest':<cups.Dest Lexmark_3600-4600_Series (default)>,
  'cups_instance': None,
  'cups_queue': 'Lexmark_3600-4600_Series',
  'cups_queue_listed': True}
Page 3 (Check printer sanity):
{'cups_device_uri_scheme': u'usb',
  'cups_printer_dict': {'device-uri': u'usb://Lexmark/3600-4600%20Series?serial=16F11858B43248G&interface=1',
                        'printer-info': u'Lexmark 3600-4600 Series',
                        'printer-is-shared': True,
                        'printer-location': u'',
                        'printer-make-and-model': u'Lexmark 3600-4600 Series, 1.0',
                        'printer-state': 3,
                        'printer-state-message': u'The Printer cannot communicate with the computer.',
                        'printer-state-reasons': [u'none'],
                        'printer-type': 184332,
                        'printer-uri-supported': u'ipp://localhost:631/printers/Lexmark_3600-4600_Series'},
  'cups_printer_remote': False,
  'is_cups_class': False,
  'local_cups_queue_attributes': {'auth-info-required': u'none',
                                  'charset-configured': u'utf-8',
                                  'charset-supported': [u'us-ascii', u'utf-8'],
                                  'color-supported': True,
                                  'compression-supported': [u'none', u'gzip'],
                                  'copies-default': 1,
                                  'copies-supported': (1, 9999),
                                  'cups-version': u'1.5.0',
                                  'device-uri': u'usb://Lexmark/3600-4600%20Series?serial=16F11858B43248G&interface=1',
                                  'document-format-default': u'application/octet-stream',
                                  'document-format-supported': [u'application/octet-stream',
                                                                u'application/openofficeps',
                                                                u'application/pdf',
                                                                u'application/postscript',
                                                                u'application/vnd.adobe-reader-postscript',
                                                                u'application/vnd.cups-banner',
                                                                u'application/vnd.cups-pdf',
                                                                u'application/vnd.cups-postscript',
                                                                u'application/vnd.cups-raster',
                                                                u'application/vnd.cups-raw',
                                                                u'application/x-cshell',
                                                                u'application/x-csource',
                                                                u'application/x-perl',
                                                                u'application/x-shell',
                                                                u'image/gif',
                                                                u'image/jpeg',
                                                                u'image/png',
                                                                u'image/tiff',
                                                                u'image/x-bitmap',
                                                                u'image/x-photocd',
                                                                u'image/x-portable-anymap',
                                                                u'image/x-portable-bitmap',
                                                                u'image/x-portable-graymap',
                                                                u'image/x-portable-pixmap',
                                                                u'image/x-sgi-rgb',
                                                                u'image/x-sun-raster',
                                                                u'image/x-xbitmap',
                                                                u'image/x-xpixmap',
                                                                u'image/x-xwindowdump',
                                                                u'text/css',
                                                                u'text/html',
                                                                u'text/plain'],
                                  'finishings-default': 3,
                                  'finishings-supported': [3],
                                  'generated-natural-language-supported': [u'en-us'],
                                  'ipp-versions-supported': [u'1.0',
                                                             u'1.1',
                                                             u'2.0',
                                                             u'2.1'],
                                  'ippget-event-life': 15,
                                  'job-creation-attributes-supported': [u'copies',
                                                                        u'finishings',
                                                                        u'ipp-attribute-fidelity',
                                                                        u'job-hold-until',
                                                                        u'job-name',
                                                                        u'job-priority',
                                                                        u'job-sheets',
                                                                        u'media',
                                                                        u'media-col',
                                                                        u'multiple-document-handling',
                                                                        u'number-up',
                                                                        u'output-bin',
                                                                        u'output-mode',
                                                                        u'orientation-requested',
                                                                        u'page-ranges',
                                                                        u'print-quality',
                                                                        u'printer-resolution',
                                                                        u'sides'],
                                  'job-hold-until-default': u'no-hold',
                                  'job-hold-until-supported': [u'no-hold',
                                                               u'indefinite',
                                                               u'day-time',
                                                               u'evening',
                                                               u'night',
                                                               u'second-shift',
                                                               u'third-shift',
                                                               u'weekend'],
                                  'job-ids-supported': True,
                                  'job-k-limit': 0,
                                  'job-k-octets-supported': [109389728],
                                  'job-page-limit': 0,
                                  'job-priority-default': 50,
                                  'job-priority-supported': [100],
                                  'job-quota-period': 0,
                                  'job-settable-attributes-supported': [u'copies',
                                                                        u'finishings',
                                                                        u'job-hold-until',
                                                                        u'job-name',
                                                                        u'job-priority',
                                                                        u'media',
                                                                        u'media-col',
                                                                        u'multiple-document-handling',
                                                                        u'number-up',
                                                                        u'output-bin',
                                                                        u'output-mode',
                                                                        u'orientation-requested',
                                                                        u'page-ranges',
                                                                        u'print-quality',
                                                                        u'printer-resolution',
                                                                        u'sides'],
                                  'job-sheets-default': (u'none', u'none'),
                                  'job-sheets-supported': [u'none',
                                                           u'classified',
                                                           u'confidential',
                                                           u'secret',
                                                           u'standard',
                                                           u'topsecret',
                                                           u'unclassified'],
                                  'jpeg-k-octets-supported': (0, 109389728),
                                  'jpeg-x-dimension-supported': (0, 65535),
                                  'jpeg-y-dimension-supported': (1, 65535),
                                  'marker-change-time': 0,
                                  'media-bottom-margin-supported': [1270, 0],
                                  'media-col-supported': [u'media-bottom-margin',
                                                          u'media-left-margin',
                                                          u'media-right-margin',
                                                          u'media-size',
                                                          u'media-source',
                                                          u'media-top-margin',
                                                          u'media-type'],
                                  'media-default': u'na_letter_8.5x11in',
                                  'media-left-margin-supported': [635, 338],
                                  'media-right-margin-supported': [635,
                                                                   338,
                                                                   169,
                                                                   317],
                                  'media-supported': [u'na_letter_8.5x11in',
                                                      u'om_letter-bl_229.3x305.5mm',
                                                      u'oe_letter-ba_8.5x110in',
                                                      u'na_legal_8.5x14in',
                                                      u'na_invoice_5.5x8.5in',
                                                      u'oe_half-letter_4.25x5.5in',
                                                      u'na_executive_7.25x10.5in',
                                                      u'iso_a4_210x297mm',
                                                      u'om_a4-bl_217.38x323.07mm',
                                                      u'om_a4-ba_209.97x2970.03mm',
                                                      u'iso_a5_148x210mm',
                                                      u'om_a5-bl_155.43x236.07mm',
                                                      u'om_b5-jis_182.03x256.96mm',
                                                      u'om_b5-jisbl_189.51x283.06mm',
                                                      u'om_envelope10_104.77x241.3mm',
                                                      u'om_envelope9_100.89x225.42mm',
                                                      u'om_envelope734_98.42x190.5mm',
                                                      u'om_envelope634_92.07x165.1mm',
                                                      u'om_envelope-baronial_111.12x143.33mm',
                                                      u'om_envelope-a2_111.12x146.05mm',
                                                      u'om_envelope-b5_176.03x249.97mm',
                                                      u'om_envelope-c5_162.1x228.95mm',
                                                      u'om_envelope-c6_114.44x161.92mm',
                                                      u'om_envelope-dl_110.06x220.02mm',
                                                      u'om_envelope-chokei3_120.01x234.95mm',
                                                      u'om_envelope-chokei4_89.97x205.1mm',
                                                      u'om_envelope-chokei40_89.95x225mm',
                                                      u'om_envelope-kakugata3_216.04x277mm',
                                                      u'om_envelope-kakugata4_197.02x266.99mm',
                                                      u'om_envelope-kakugata5_190x240.03mm',
                                                      u'om_envelope-kakugata6_161.92x229.02mm',
                                                      u'oe_card3x5_3x5in',
                                                      u'oe_card5x8_5x8in',
                                                      u'om_card-a6_104.98x147.95mm',
                                                      u'om_card-a6-bl_112.46x174.06mm',
                                                      u'om_postcard-hagaki_100.01x147.95mm',
                                                      u'om_postcard-hagaki-bl_107.49x174.06mm',
                                                      u'om_photo312x5_88.85x127mm',
                                                      u'om_photo312x5-bl_96.33x153.1mm',
                                                      u'na_index-4x6_4x6in',
                                                      u'om_4x6-bl_109.07x178.5mm',
                                                      u'oe_4x8in_4x8in',
                                                      u'oe_photo5x7_5x7in',
                                                      u'om_photo5x7-bl_134.47x203.9mm',
                                                      u'oe_photo8x10_8x10in',
                                                      u'om_photo-l_89.04x127mm',
                                                      u'om_photo-lbl_96.52x153.1mm',
                                                      u'om_photo2-l_127x178.01mm',
                                                      u'om_100x150mm_100x150mm',
                                                      u'om_10x15cm-bl_109.07x178.85mm',
                                                      u'om_130x180mm_130x180mm',
                                                      u'om_13x18cm-bl_134.47x204.32mm',
                                                      u'om_100x200mm_100x200mm',
                                                      u'om_10x20cm-bl_106.77x225.4mm',
                                                      u'om_200x300mm_200x300mm',
                                                      u'om_90x130mm_90x130mm',
                                                      u'om_150x210mm_150x210mm',
                                                      u'custom_min_3x5in',
                                                      u'custom_max_8.5x17in'],
                                  'media-top-margin-supported': [169,
                                                                 1270,
                                                                 0,
                                                                 63,
                                                                 204],
                                  'media-type-supported': [u'auto',
                                                           u'stationery',
                                                           u'photographic-glossy',
                                                           u'heavy-weight-matte',
                                                           u'transparency',
                                                           u'cardstock',
                                                           u'iron-on'],
                                  'multiple-document-handling-supported': [u'separate-documents-uncollated-copies',
                                                                           u'separate-documents-collated-copies'],
                                  'multiple-document-jobs-supported': True,
                                  'multiple-operation-time-out': 300,
                                  'natural-language-configured': u'en-us',
                                  'notify-attributes-supported': [u'printer-state-change-time',
                                                                  u'notify-lease-expiration-time',
                                                                  u'notify-subscriber-user-name'],
                                  'notify-events-default': [u'job-completed'],
                                  'notify-events-supported': [u'job-completed',
                                                              u'job-config-changed',
                                                              u'job-created',
                                                              u'job-progress',
                                                              u'job-state-changed',
                                                              u'job-stopped',
                                                              u'printer-added',
                                                              u'printer-changed',
                                                              u'printer-config-changed',
                                                              u'printer-deleted',
                                                              u'printer-finishings-changed',
                                                              u'printer-media-changed',
                                                              u'printer-modified',
                                                              u'printer-restarted',
                                                              u'printer-shutdown',
                                                              u'printer-state-changed',
                                                              u'printer-stopped',
                                                              u'server-audit',
                                                              u'server-restarted',
                                                              u'server-started',
                                                              u'server-stopped'],
                                  'notify-lease-duration-default': 86400,
                                  'notify-lease-duration-supported': (0,
                                                                      2147483647),
                                  'notify-max-events-supported': [100],
                                  'notify-pull-method-supported': [u'ippget'],
                                  'notify-schemes-supported': [u'dbus',
                                                               u'mailto',
                                                               u'rss'],
                                  'number-up-default': 1,
                                  'number-up-supported': [1, 2, 4, 6, 9, 16],
                                  'operations-supported': [2,
                                                           4,
                                                           5,
                                                           6,
                                                           8,
                                                           9,
                                                           10,
                                                           11,
                                                           12,
                                                           13,
                                                           14,
                                                           16,
                                                           17,
                                                           18,
                                                           19,
                                                           20,
                                                           21,
                                                           22,
                                                           23,
                                                           24,
                                                           25,
                                                           26,
                                                           27,
                                                           28,
                                                           34,
                                                           35,
                                                           37,
                                                           38,
                                                           56,
                                                           57,
                                                           59,
                                                           16385,
                                                           16386,
                                                           16387,
                                                           16388,
                                                           16389,
                                                           16390,
                                                           16391,
                                                           16392,
                                                           16393,
                                                           16394,
                                                           16395,
                                                           16396,
                                                           16397,
                                                           16398,
                                                           16399,
                                                           16423],
                                  'orientation-requested-default': None,
                                  'orientation-requested-supported': [3,
                                                                      4,
                                                                      5,
                                                                      6],
                                  'output-bin-default': u'face-up',
                                  'output-bin-supported': [u'face-up'],
                                  'output-mode-default': u'color',
                                  'output-mode-supported': [u'monochrome',
                                                            u'color'],
                                  'page-ranges-supported': True,
                                  'pages-per-minute': 15,
                                  'pages-per-minute-color': 15,
                                  'pdf-k-octets-supported': (0, 109389728),
                                  'pdf-versions-supported': [u'adobe-1.2',
                                                             u'adobe-1.3',
                                                             u'adobe-1.4',
                                                             u'adobe-1.5',
                                                             u'adobe-1.6',
                                                             u'adobe-1.7',
                                                             u'iso-19005-1_2005',
                                                             u'iso-32000-1_2008',
                                                             u'pwg-5102.3'],
                                  'pdl-override-supported': [u'attempted'],
                                  'port-monitor': u'none',
                                  'port-monitor-supported': [u'none'],
                                  'print-color-mode-default': u'color',
                                  'print-color-mode-supported': [u'monochrome',
                                                                 u'color'],
                                  'print-quality-default': 4,
                                  'print-quality-supported': [4],
                                  'printer-commands': u'none',
                                  'printer-current-time': '(IPP_TAG_DATE)',
                                  'printer-dns-sd-name': u'Lexmark 3600-4600 Series @ ralph-GC668AA-ABA-SR5110NX',
                                  'printer-error-policy': u'retry-job',
                                  'printer-error-policy-supported': [u'abort-job',
                                                                     u'retry-current-job',
                                                                     u'retry-job',
                                                                     u'stop-printer'],
                                  'printer-icons': u'http://localhost:631/icons/Lexmark_3600-4600_Series.png',
                                  'printer-info': u'Lexmark 3600-4600 Series',
                                  'printer-is-accepting-jobs': True,
                                  'printer-is-shared': True,
                                  'printer-location': u'',
                                  'printer-make-and-model': u'Lexmark 3600-4600 Series, 1.0',
                                  'printer-more-info': u'http://localhost:631/printers/Lexmark_3600-4600_Series',
                                  'printer-name': u'Lexmark_3600-4600_Series',
                                  'printer-op-policy': u'default',
                                  'printer-op-policy-supported': [u'authenticated',
                                                                  u'default'],
                                  'printer-resolution-default': (300, 300, 3),
                                  'printer-resolution-supported': [(300,
                                                                    300,
                                                                    3)],
                                  'printer-settable-attributes-supported': [u'printer-info',
                                                                            u'printer-location'],
                                  'printer-state': 3,
                                  'printer-state-change-time': 1330969113,
                                  'printer-state-message': u'The Printer cannot communicate with the computer.',
                                  'printer-state-reasons': [u'none'],
                                  'printer-type': 184332,
                                  'printer-up-time': 1330969122,
                                  'printer-uri-supported': [u'ipp://localhost:631/printers/Lexmark_3600-4600_Series'],
                                  'printer-uuid': u'urn:uuid:aa87f82c-a242-3188-4cce-f36b8acbf243',
                                  'queued-job-count': 1,
                                  'server-is-sharing-printers': True,
                                  'sides-default': u'one-sided',
                                  'sides-supported': [u'one-sided'],
                                  'uri-authentication-supported': [u'requesting-user-name'],
                                  'uri-security-supported': [u'none'],
                                  'which-jobs-supported': [u'completed',
                                                           u'not-completed',
                                                           u'aborted',
                                                           u'all',
                                                           u'canceled',
                                                           u'pending',
                                                           u'pending-held',
                                                           u'processing',
                                                           u'processing-stopped']}}
Page 4 (Check PPD sanity):
{'cups_printer_ppd_defaults': {u'General': {u'ColorModel': u'Color',
                                             u'MediaType': u'Automatic',
                                             u'PageRegion': u'Letter',
                                             u'PageSize': u'Letter',
                                             u'PrintMirror': u'True',
                                             u'PrintQuality': u'Automatic',
                                             u'Sharpening': u'Automatic'}},
  'cups_printer_ppd_valid': True,
  'missing_pkgs_and_exes': ([], [])}
Page 5 (Local or remote?):
{'printer_is_remote': False}
Page 6 (Choose device):
{'cups_device_dict': {'device-class': u'direct',
                       'device-id': u'MFG:Lexmark;CMD:CPDNPA004;MODEL: 3600-4600 Series;CLASS:Printer;DES:Lexmark 3600-4600 Series;',
                       'device-info': u'Lexmark 3600-4600 Series',
                       'device-location': u'',
                       'device-make-and-model': u'Lexmark 3600-4600 Series'}}
Page 7 (Printer state reasons):
{'printer-state-message': u'The Printer cannot communicate with the computer.',
  'printer-state-reasons': [u'none']}
Page 8 (Error log checkpoint):
{'cups_server_settings': {'BrowseLocalProtocols': 'CUPS dnssd',
                           'BrowseRemoteProtocols': '',
                           'DefaultAuthType': 'Basic',
                           'JobPrivateAccess': 'default',
                           'JobPrivateValues': 'default',
                           'MaxLogSize': '0',
                           'SubscriptionPrivateAccess': 'default',
                           'SubscriptionPrivateValues': 'default',
                           'SystemGroup': 'lpadmin',
                           'WebInterface': 'Yes',
                           '_debug_logging': '1',
                           '_remote_admin': '0',
                           '_remote_any': '0',
                           '_remote_printers': '0',
                           '_share_printers': '1',
                           '_user_cancel_any': '0'},
  'error_log_checkpoint': 267298L}
Page 9 (Print test page):
{'test_page_job_status': [(False,
                            9,
                            'Lexmark_3600-4600_Series',
                            '02-26-2012.pdf \xe2\x80\x94 PDF Statement',
                            'Stopped',
                            None)],
  'test_page_jobs_cancelled': True,
  'test_page_successful': False}
Page 10 (Error log fetch):
{'error_log': ['D [05/Mar/2012:11:38:48 -0600] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
                'D [05/Mar/2012:11:38:48 -0600] cupsdReadClient: 24 POST / HTTP/1.1',
                'D [05/Mar/2012:11:38:48 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
                'D [05/Mar/2012:11:38:48 -0600] cupsdAuthorize: Authorized as ralph using PeerCred',
                'D [05/Mar/2012:11:38:48 -0600] cupsdReadClient: 24 1.1 Get-Jobs 1',
                'D [05/Mar/2012:11:38:48 -0600] Get-Jobs ipp://localhost/printers/',
                'D [05/Mar/2012:11:38:48 -0600] [Job 9] Loading attributes...',
                'D [05/Mar/2012:11:38:48 -0600] Returning IPP successful-ok for Get-Jobs (ipp://localhost/printers/) from localhost',
                'D [05/Mar/2012:11:38:48 -0600] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
                'D [05/Mar/2012:11:38:48 -0600] cupsdReadClient: 24 POST / HTTP/1.1',
                'D [05/Mar/2012:11:38:48 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
                'D [05/Mar/2012:11:38:48 -0600] cupsdAuthorize: Authorized as ralph using PeerCred',
                'D [05/Mar/2012:11:38:48 -0600] cupsdReadClient: 24 1.1 Get-Jobs 1',
                'D [05/Mar/2012:11:38:48 -0600] Get-Jobs ipp://localhost/printers/',
                'D [05/Mar/2012:11:38:48 -0600] Returning IPP successful-ok for Get-Jobs (ipp://localhost/printers/) from localhost',
                'D [05/Mar/2012:11:38:48 -0600] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
                'D [05/Mar/2012:11:38:48 -0600] cupsdReadClient: 24 POST / HTTP/1.1',
                'D [05/Mar/2012:11:38:48 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
                'D [05/Mar/2012:11:38:48 -0600] cupsdAuthorize: Authorized as ralph using PeerCred',
                'D [05/Mar/2012:11:38:48 -0600] cupsdReadClient: 24 1.1 Create-Printer-Subscription 1',
                'D [05/Mar/2012:11:38:48 -0600] Create-Printer-Subscription /',
                'D [05/Mar/2012:11:38:48 -0600] cupsdCreateSubscription(con=0x20e9fc60(24), uri="/")',
                'D [05/Mar/2012:11:38:48 -0600] pullmethod="ippget"',
                'D [05/Mar/2012:11:38:48 -0600] notify-lease-duration=86400',
                'D [05/Mar/2012:11:38:48 -0600] notify-time-interval=0',
                'D [05/Mar/2012:11:38:48 -0600] cupsdAddSubscription(mask=17800, dest=(nil)(), job=(nil)(0), uri="(null)")',
                'D [05/Mar/2012:11:38:48 -0600] Added subscription #44 for server.',
                'D [05/Mar/2012:11:38:48 -0600] cupsdMarkDirty(-----S)',
                'D [05/Mar/2012:11:38:48 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Active clients and dirty files"',
                'D [05/Mar/2012:11:38:48 -0600] Returning IPP successful-ok for Create-Printer-Subscription (/) from localhost',
                'D [05/Mar/2012:11:38:48 -0600] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
                'D [05/Mar/2012:11:38:49 -0600] cupsdReadClient: 24 POST / HTTP/1.1',
                'D [05/Mar/2012:11:38:49 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
                'D [05/Mar/2012:11:38:49 -0600] cupsdAuthorize: Authorized as ralph using PeerCred',
                'D [05/Mar/2012:11:38:49 -0600] cupsdReadClient: 24 1.1 Get-Notifications 1',
                'D [05/Mar/2012:11:38:49 -0600] Get-Notifications /',
                'D [05/Mar/2012:11:38:49 -0600] cupsdIsAuthorized: username="ralph"',
                'D [05/Mar/2012:11:38:49 -0600] Returning IPP successful-ok for Get-Notifications (/) from localhost',
                'D [05/Mar/2012:11:38:49 -0600] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
                'D [05/Mar/2012:11:38:54 -0600] cupsdReadClient: 24 POST/jobs/ HTTP/1.1',
                'D [05/Mar/2012:11:38:54 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
                'D [05/Mar/2012:11:38:54 -0600] cupsdAuthorize: Authorized as ralph using PeerCred',
                'D [05/Mar/2012:11:38:54 -0600] cupsdReadClient: 24 1.1 Cancel-Job 1',
                'D [05/Mar/2012:11:38:54 -0600] Cancel-Job ipp://localhost/jobs/9',
                'D [05/Mar/2012:11:38:54 -0600] cupsdIsAuthorized: username="ralph"',
                'D [05/Mar/2012:11:38:54 -0600] cupsdMarkDirty(-----S)',
                'D [05/Mar/2012:11:38:54 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Active clients and dirty files"',
                'I [05/Mar/2012:11:38:54 -0600] [Job 9] Job canceled by "ralph"',
                'D [05/Mar/2012:11:38:54 -0600] cupsdMarkDirty(----J-)',
                'D [05/Mar/2012:11:38:54 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Active clients and dirty files"',
                'D [05/Mar/2012:11:38:54 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Active clients and dirty files"',
                'I [05/Mar/2012:11:38:54 -0600] [Job 9] Canceled by "ralph".',
                'D [05/Mar/2012:11:38:54 -0600] Returning IPP successful-ok for Cancel-Job (ipp://localhost/jobs/9) from localhost',
                'D [05/Mar/2012:11:38:54 -0600] [Notifier] state=3',
                'D [05/Mar/2012:11:38:54 -0600] [Notifier] JobCompleted',
                'D [05/Mar/2012:11:38:54 -0600] cupsdAcceptClient: 31 from localhost (Domain)',
                'D [05/Mar/2012:11:38:54 -0600] cupsdReadClient: 31 POST / HTTP/1.1',
                'D [05/Mar/2012:11:38:54 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Active clients and dirty files"',
                'D [05/Mar/2012:11:38:54 -0600] cupsdAuthorize: No authentication data provided.',
                'D [05/Mar/2012:11:38:54 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Active clients and dirty files"',
                'D [05/Mar/2012:11:38:54 -0600] cupsdReadClient: 31 1.1 Get-Job-Attributes 1',
                'D [05/Mar/2012:11:38:54 -0600] Get-Job-Attributes ipp://localhost/jobs/9',
                'D [05/Mar/2012:11:38:54 -0600] Returning IPP successful-ok for Get-Job-Attributes (ipp://localhost/jobs/9) from localhost',
                'D [05/Mar/2012:11:38:54 -0600] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
                'D [05/Mar/2012:11:38:56 -0600] cupsdReadClient: 24 POST / HTTP/1.1',
                'D [05/Mar/2012:11:38:56 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
                'D [05/Mar/2012:11:38:56 -0600] cupsdAuthorize: Authorized as ralph using PeerCred',
                'D [05/Mar/2012:11:38:56 -0600] cupsdReadClient: 24 1.1 Cancel-Subscription 1',
                'D [05/Mar/2012:11:38:56 -0600] Cancel-Subscription /',
                'D [05/Mar/2012:11:38:56 -0600] cupsdIsAuthorized: username="ralph"',
                'D [05/Mar/2012:11:38:56 -0600] cupsdMarkDirty(-----S)',
                'D [05/Mar/2012:11:38:56 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Active clients and dirty files"',
                'D [05/Mar/2012:11:38:56 -0600] Returning IPP successful-ok for Cancel-Subscription (/) from localhost',
                'D [05/Mar/2012:11:38:56 -0600] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
                'D [05/Mar/2012:11:38:56 -0600] cupsdAcceptClient: 32 from localhost (Domain)',
                'D [05/Mar/2012:11:38:56 -0600] cupsdReadClient: 32 GET /admin/log/error_log HTTP/1.1',
                'D [05/Mar/2012:11:38:56 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
                'D [05/Mar/2012:11:38:56 -0600] cupsdAuthorize: No authentication data provided.']}
Page 11 (Locale issues):
{'printer_page_size': u'Letter',
  'system_locale_lang': None,
  'user_locale_ctype': 'en_US',
  'user_locale_messages': 'en_US'}

Revision history for this message
Ralph (kesselr1) said :
#17

actionparsnip requested more information:
Yes it does. It stands for (L)inux (s)tandard (B)ase. Ubuntu uses this
too, as it is a GNU distribution of Linux. The:

Distributor ID: Ubuntu
Description: Ubuntu 11.10
Release: 11.10
Codename: oneiric

Output you gave is what I was asking for....

Are you sure you don't have an S402 or something else or is it an
S400....

Ralph proposed the following answer:
I have an x4650 which is in the Lexmark-3600-4600 series. The cups error
report is attached.
thanks.
Ralph Kessel

troubleshoot.txt

Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Choose printer):
{'cups_dest':<cups.Dest Lexmark_3600-4600_Series (default)>,
  'cups_instance': None,
  'cups_queue': 'Lexmark_3600-4600_Series',
  'cups_queue_listed': True}
Page 3 (Check printer sanity):
{'cups_device_uri_scheme': u'usb',
  'cups_printer_dict': {'device-uri': u'usb://Lexmark/3600-4600%20Series?serial=16F11858B43248G&interface=1',
                        'printer-info': u'Lexmark 3600-4600 Series',
                        'printer-is-shared': True,
                        'printer-location': u'',
                        'printer-make-and-model': u'Lexmark 3600-4600 Series, 1.0',
                        'printer-state': 3,
                        'printer-state-message': u'The Printer cannot communicate with the computer.',
                        'printer-state-reasons': [u'none'],
                        'printer-type': 184332,
                        'printer-uri-supported': u'ipp://localhost:631/printers/Lexmark_3600-4600_Series'},
  'cups_printer_remote': False,
  'is_cups_class': False,
  'local_cups_queue_attributes': {'auth-info-required': u'none',
                                  'charset-configured': u'utf-8',
                                  'charset-supported': [u'us-ascii', u'utf-8'],
                                  'color-supported': True,
                                  'compression-supported': [u'none', u'gzip'],
                                  'copies-default': 1,
                                  'copies-supported': (1, 9999),
                                  'cups-version': u'1.5.0',
                                  'device-uri': u'usb://Lexmark/3600-4600%20Series?serial=16F11858B43248G&interface=1',
                                  'document-format-default': u'application/octet-stream',
                                  'document-format-supported': [u'application/octet-stream',
                                                                u'application/openofficeps',
                                                                u'application/pdf',
                                                                u'application/postscript',
                                                                u'application/vnd.adobe-reader-postscript',
                                                                u'application/vnd.cups-banner',
                                                                u'application/vnd.cups-pdf',
                                                                u'application/vnd.cups-postscript',
                                                                u'application/vnd.cups-raster',
                                                                u'application/vnd.cups-raw',
                                                                u'application/x-cshell',
                                                                u'application/x-csource',
                                                                u'application/x-perl',
                                                                u'application/x-shell',
                                                                u'image/gif',
                                                                u'image/jpeg',
                                                                u'image/png',
                                                                u'image/tiff',
                                                                u'image/x-bitmap',
                                                                u'image/x-photocd',
                                                                u'image/x-portable-anymap',
                                                                u'image/x-portable-bitmap',
                                                                u'image/x-portable-graymap',
                                                                u'image/x-portable-pixmap',
                                                                u'image/x-sgi-rgb',
                                                                u'image/x-sun-raster',
                                                                u'image/x-xbitmap',
                                                                u'image/x-xpixmap',
                                                                u'image/x-xwindowdump',
                                                                u'text/css',
                                                                u'text/html',
                                                                u'text/plain'],
                                  'finishings-default': 3,
                                  'finishings-supported': [3],
                                  'generated-natural-language-supported': [u'en-us'],
                                  'ipp-versions-supported': [u'1.0',
                                                             u'1.1',
                                                             u'2.0',
                                                             u'2.1'],
                                  'ippget-event-life': 15,
                                  'job-creation-attributes-supported': [u'copies',
                                                                        u'finishings',
                                                                        u'ipp-attribute-fidelity',
                                                                        u'job-hold-until',
                                                                        u'job-name',
                                                                        u'job-priority',
                                                                        u'job-sheets',
                                                                        u'media',
                                                                        u'media-col',
                                                                        u'multiple-document-handling',
                                                                        u'number-up',
                                                                        u'output-bin',
                                                                        u'output-mode',
                                                                        u'orientation-requested',
                                                                        u'page-ranges',
                                                                        u'print-quality',
                                                                        u'printer-resolution',
                                                                        u'sides'],
                                  'job-hold-until-default': u'no-hold',
                                  'job-hold-until-supported': [u'no-hold',
                                                               u'indefinite',
                                                               u'day-time',
                                                               u'evening',
                                                               u'night',
                                                               u'second-shift',
                                                               u'third-shift',
                                                               u'weekend'],
                                  'job-ids-supported': True,
                                  'job-k-limit': 0,
                                  'job-k-octets-supported': [109389728],
                                  'job-page-limit': 0,
                                  'job-priority-default': 50,
                                  'job-priority-supported': [100],
                                  'job-quota-period': 0,
                                  'job-settable-attributes-supported': [u'copies',
                                                                        u'finishings',
                                                                        u'job-hold-until',
                                                                        u'job-name',
                                                                        u'job-priority',
                                                                        u'media',
                                                                        u'media-col',
                                                                        u'multiple-document-handling',
                                                                        u'number-up',
                                                                        u'output-bin',
                                                                        u'output-mode',
                                                                        u'orientation-requested',
                                                                        u'page-ranges',
                                                                        u'print-quality',
                                                                        u'printer-resolution',
                                                                        u'sides'],
                                  'job-sheets-default': (u'none', u'none'),
                                  'job-sheets-supported': [u'none',
                                                           u'classified',
                                                           u'confidential',
                                                           u'secret',
                                                           u'standard',
                                                           u'topsecret',
                                                           u'unclassified'],
                                  'jpeg-k-octets-supported': (0, 109389728),
                                  'jpeg-x-dimension-supported': (0, 65535),
                                  'jpeg-y-dimension-supported': (1, 65535),
                                  'marker-change-time': 0,
                                  'media-bottom-margin-supported': [1270, 0],
                                  'media-col-supported': [u'media-bottom-margin',
                                                          u'media-left-margin',
                                                          u'media-right-margin',
                                                          u'media-size',
                                                          u'media-source',
                                                          u'media-top-margin',
                                                          u'media-type'],
                                  'media-default': u'na_letter_8.5x11in',
                                  'media-left-margin-supported': [635, 338],
                                  'media-right-margin-supported': [635,
                                                                   338,
                                                                   169,
                                                                   317],
                                  'media-supported': [u'na_letter_8.5x11in',
                                                      u'om_letter-bl_229.3x305.5mm',
                                                      u'oe_letter-ba_8.5x110in',
                                                      u'na_legal_8.5x14in',
                                                      u'na_invoice_5.5x8.5in',
                                                      u'oe_half-letter_4.25x5.5in',
                                                      u'na_executive_7.25x10.5in',
                                                      u'iso_a4_210x297mm',
                                                      u'om_a4-bl_217.38x323.07mm',
                                                      u'om_a4-ba_209.97x2970.03mm',
                                                      u'iso_a5_148x210mm',
                                                      u'om_a5-bl_155.43x236.07mm',
                                                      u'om_b5-jis_182.03x256.96mm',
                                                      u'om_b5-jisbl_189.51x283.06mm',
                                                      u'om_envelope10_104.77x241.3mm',
                                                      u'om_envelope9_100.89x225.42mm',
                                                      u'om_envelope734_98.42x190.5mm',
                                                      u'om_envelope634_92.07x165.1mm',
                                                      u'om_envelope-baronial_111.12x143.33mm',
                                                      u'om_envelope-a2_111.12x146.05mm',
                                                      u'om_envelope-b5_176.03x249.97mm',
                                                      u'om_envelope-c5_162.1x228.95mm',
                                                      u'om_envelope-c6_114.44x161.92mm',
                                                      u'om_envelope-dl_110.06x220.02mm',
                                                      u'om_envelope-chokei3_120.01x234.95mm',
                                                      u'om_envelope-chokei4_89.97x205.1mm',
                                                      u'om_envelope-chokei40_89.95x225mm',
                                                      u'om_envelope-kakugata3_216.04x277mm',
                                                      u'om_envelope-kakugata4_197.02x266.99mm',
                                                      u'om_envelope-kakugata5_190x240.03mm',
                                                      u'om_envelope-kakugata6_161.92x229.02mm',
                                                      u'oe_card3x5_3x5in',
                                                      u'oe_card5x8_5x8in',
                                                      u'om_card-a6_104.98x147.95mm',
                                                      u'om_card-a6-bl_112.46x174.06mm',
                                                      u'om_postcard-hagaki_100.01x147.95mm',
                                                      u'om_postcard-hagaki-bl_107.49x174.06mm',
                                                      u'om_photo312x5_88.85x127mm',
                                                      u'om_photo312x5-bl_96.33x153.1mm',
                                                      u'na_index-4x6_4x6in',
                                                      u'om_4x6-bl_109.07x178.5mm',
                                                      u'oe_4x8in_4x8in',
                                                      u'oe_photo5x7_5x7in',
                                                      u'om_photo5x7-bl_134.47x203.9mm',
                                                      u'oe_photo8x10_8x10in',
                                                      u'om_photo-l_89.04x127mm',
                                                      u'om_photo-lbl_96.52x153.1mm',
                                                      u'om_photo2-l_127x178.01mm',
                                                      u'om_100x150mm_100x150mm',
                                                      u'om_10x15cm-bl_109.07x178.85mm',
                                                      u'om_130x180mm_130x180mm',
                                                      u'om_13x18cm-bl_134.47x204.32mm',
                                                      u'om_100x200mm_100x200mm',
                                                      u'om_10x20cm-bl_106.77x225.4mm',
                                                      u'om_200x300mm_200x300mm',
                                                      u'om_90x130mm_90x130mm',
                                                      u'om_150x210mm_150x210mm',
                                                      u'custom_min_3x5in',
                                                      u'custom_max_8.5x17in'],
                                  'media-top-margin-supported': [169,
                                                                 1270,
                                                                 0,
                                                                 63,
                                                                 204],
                                  'media-type-supported': [u'auto',
                                                           u'stationery',
                                                           u'photographic-glossy',
                                                           u'heavy-weight-matte',
                                                           u'transparency',
                                                           u'cardstock',
                                                           u'iron-on'],
                                  'multiple-document-handling-supported': [u'separate-documents-uncollated-copies',
                                                                           u'separate-documents-collated-copies'],
                                  'multiple-document-jobs-supported': True,
                                  'multiple-operation-time-out': 300,
                                  'natural-language-configured': u'en-us',
                                  'notify-attributes-supported': [u'printer-state-change-time',
                                                                  u'notify-lease-expiration-time',
                                                                  u'notify-subscriber-user-name'],
                                  'notify-events-default': [u'job-completed'],
                                  'notify-events-supported': [u'job-completed',
                                                              u'job-config-changed',
                                                              u'job-created',
                                                              u'job-progress',
                                                              u'job-state-changed',
                                                              u'job-stopped',
                                                              u'printer-added',
                                                              u'printer-changed',
                                                              u'printer-config-changed',
                                                              u'printer-deleted',
                                                              u'printer-finishings-changed',
                                                              u'printer-media-changed',
                                                              u'printer-modified',
                                                              u'printer-restarted',
                                                              u'printer-shutdown',
                                                              u'printer-state-changed',
                                                              u'printer-stopped',
                                                              u'server-audit',
                                                              u'server-restarted',
                                                              u'server-started',
                                                              u'server-stopped'],
                                  'notify-lease-duration-default': 86400,
                                  'notify-lease-duration-supported': (0,
                                                                      2147483647),
                                  'notify-max-events-supported': [100],
                                  'notify-pull-method-supported': [u'ippget'],
                                  'notify-schemes-supported': [u'dbus',
                                                               u'mailto',
                                                               u'rss'],
                                  'number-up-default': 1,
                                  'number-up-supported': [1, 2, 4, 6, 9, 16],
                                  'operations-supported': [2,
                                                           4,
                                                           5,
                                                           6,
                                                           8,
                                                           9,
                                                           10,
                                                           11,
                                                           12,
                                                           13,
                                                           14,
                                                           16,
                                                           17,
                                                           18,
                                                           19,
                                                           20,
                                                           21,
                                                           22,
                                                           23,
                                                           24,
                                                           25,
                                                           26,
                                                           27,
                                                           28,
                                                           34,
                                                           35,
                                                           37,
                                                           38,
                                                           56,
                                                           57,
                                                           59,
                                                           16385,
                                                           16386,
                                                           16387,
                                                           16388,
                                                           16389,
                                                           16390,
                                                           16391,
                                                           16392,
                                                           16393,
                                                           16394,
                                                           16395,
                                                           16396,
                                                           16397,
                                                           16398,
                                                           16399,
                                                           16423],
                                  'orientation-requested-default': None,
                                  'orientation-requested-supported': [3,
                                                                      4,
                                                                      5,
                                                                      6],
                                  'output-bin-default': u'face-up',
                                  'output-bin-supported': [u'face-up'],
                                  'output-mode-default': u'color',
                                  'output-mode-supported': [u'monochrome',
                                                            u'color'],
                                  'page-ranges-supported': True,
                                  'pages-per-minute': 15,
                                  'pages-per-minute-color': 15,
                                  'pdf-k-octets-supported': (0, 109389728),
                                  'pdf-versions-supported': [u'adobe-1.2',
                                                             u'adobe-1.3',
                                                             u'adobe-1.4',
                                                             u'adobe-1.5',
                                                             u'adobe-1.6',
                                                             u'adobe-1.7',
                                                             u'iso-19005-1_2005',
                                                             u'iso-32000-1_2008',
                                                             u'pwg-5102.3'],
                                  'pdl-override-supported': [u'attempted'],
                                  'port-monitor': u'none',
                                  'port-monitor-supported': [u'none'],
                                  'print-color-mode-default': u'color',
                                  'print-color-mode-supported': [u'monochrome',
                                                                 u'color'],
                                  'print-quality-default': 4,
                                  'print-quality-supported': [4],
                                  'printer-commands': u'none',
                                  'printer-current-time': '(IPP_TAG_DATE)',
                                  'printer-dns-sd-name': u'Lexmark 3600-4600 Series @ ralph-GC668AA-ABA-SR5110NX',
                                  'printer-error-policy': u'retry-job',
                                  'printer-error-policy-supported': [u'abort-job',
                                                                     u'retry-current-job',
                                                                     u'retry-job',
                                                                     u'stop-printer'],
                                  'printer-icons': u'http://localhost:631/icons/Lexmark_3600-4600_Series.png',
                                  'printer-info': u'Lexmark 3600-4600 Series',
                                  'printer-is-accepting-jobs': True,
                                  'printer-is-shared': True,
                                  'printer-location': u'',
                                  'printer-make-and-model': u'Lexmark 3600-4600 Series, 1.0',
                                  'printer-more-info': u'http://localhost:631/printers/Lexmark_3600-4600_Series',
                                  'printer-name': u'Lexmark_3600-4600_Series',
                                  'printer-op-policy': u'default',
                                  'printer-op-policy-supported': [u'authenticated',
                                                                  u'default'],
                                  'printer-resolution-default': (300, 300, 3),
                                  'printer-resolution-supported': [(300,
                                                                    300,
                                                                    3)],
                                  'printer-settable-attributes-supported': [u'printer-info',
                                                                            u'printer-location'],
                                  'printer-state': 3,
                                  'printer-state-change-time': 1330969113,
                                  'printer-state-message': u'The Printer cannot communicate with the computer.',
                                  'printer-state-reasons': [u'none'],
                                  'printer-type': 184332,
                                  'printer-up-time': 1330969122,
                                  'printer-uri-supported': [u'ipp://localhost:631/printers/Lexmark_3600-4600_Series'],
                                  'printer-uuid': u'urn:uuid:aa87f82c-a242-3188-4cce-f36b8acbf243',
                                  'queued-job-count': 1,
                                  'server-is-sharing-printers': True,
                                  'sides-default': u'one-sided',
                                  'sides-supported': [u'one-sided'],
                                  'uri-authentication-supported': [u'requesting-user-name'],
                                  'uri-security-supported': [u'none'],
                                  'which-jobs-supported': [u'completed',
                                                           u'not-completed',
                                                           u'aborted',
                                                           u'all',
                                                           u'canceled',
                                                           u'pending',
                                                           u'pending-held',
                                                           u'processing',
                                                           u'processing-stopped']}}
Page 4 (Check PPD sanity):
{'cups_printer_ppd_defaults': {u'General': {u'ColorModel': u'Color',
                                             u'MediaType': u'Automatic',
                                             u'PageRegion': u'Letter',
                                             u'PageSize': u'Letter',
                                             u'PrintMirror': u'True',
                                             u'PrintQuality': u'Automatic',
                                             u'Sharpening': u'Automatic'}},
  'cups_printer_ppd_valid': True,
  'missing_pkgs_and_exes': ([], [])}
Page 5 (Local or remote?):
{'printer_is_remote': False}
Page 6 (Choose device):
{'cups_device_dict': {'device-class': u'direct',
                       'device-id': u'MFG:Lexmark;CMD:CPDNPA004;MODEL: 3600-4600 Series;CLASS:Printer;DES:Lexmark 3600-4600 Series;',
                       'device-info': u'Lexmark 3600-4600 Series',
                       'device-location': u'',
                       'device-make-and-model': u'Lexmark 3600-4600 Series'}}
Page 7 (Printer state reasons):
{'printer-state-message': u'The Printer cannot communicate with the computer.',
  'printer-state-reasons': [u'none']}
Page 8 (Error log checkpoint):
{'cups_server_settings': {'BrowseLocalProtocols': 'CUPS dnssd',
                           'BrowseRemoteProtocols': '',
                           'DefaultAuthType': 'Basic',
                           'JobPrivateAccess': 'default',
                           'JobPrivateValues': 'default',
                           'MaxLogSize': '0',
                           'SubscriptionPrivateAccess': 'default',
                           'SubscriptionPrivateValues': 'default',
                           'SystemGroup': 'lpadmin',
                           'WebInterface': 'Yes',
                           '_debug_logging': '1',
                           '_remote_admin': '0',
                           '_remote_any': '0',
                           '_remote_printers': '0',
                           '_share_printers': '1',
                           '_user_cancel_any': '0'},
  'error_log_checkpoint': 267298L}
Page 9 (Print test page):
{'test_page_job_status': [(False,
                            9,
                            'Lexmark_3600-4600_Series',
                            '02-26-2012.pdf \xe2\x80\x94 PDF Statement',
                            'Stopped',
                            None)],
  'test_page_jobs_cancelled': True,
  'test_page_successful': False}
Page 10 (Error log fetch):
{'error_log': ['D [05/Mar/2012:11:38:48 -0600] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
                'D [05/Mar/2012:11:38:48 -0600] cupsdReadClient: 24 POST / HTTP/1.1',
                'D [05/Mar/2012:11:38:48 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
                'D [05/Mar/2012:11:38:48 -0600] cupsdAuthorize: Authorized as ralph using PeerCred',
                'D [05/Mar/2012:11:38:48 -0600] cupsdReadClient: 24 1.1 Get-Jobs 1',
                'D [05/Mar/2012:11:38:48 -0600] Get-Jobs ipp://localhost/printers/',
                'D [05/Mar/2012:11:38:48 -0600] [Job 9] Loading attributes...',
                'D [05/Mar/2012:11:38:48 -0600] Returning IPP successful-ok for Get-Jobs (ipp://localhost/printers/) from localhost',
                'D [05/Mar/2012:11:38:48 -0600] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
                'D [05/Mar/2012:11:38:48 -0600] cupsdReadClient: 24 POST / HTTP/1.1',
                'D [05/Mar/2012:11:38:48 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
                'D [05/Mar/2012:11:38:48 -0600] cupsdAuthorize: Authorized as ralph using PeerCred',
                'D [05/Mar/2012:11:38:48 -0600] cupsdReadClient: 24 1.1 Get-Jobs 1',
                'D [05/Mar/2012:11:38:48 -0600] Get-Jobs ipp://localhost/printers/',
                'D [05/Mar/2012:11:38:48 -0600] Returning IPP successful-ok for Get-Jobs (ipp://localhost/printers/) from localhost',
                'D [05/Mar/2012:11:38:48 -0600] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
                'D [05/Mar/2012:11:38:48 -0600] cupsdReadClient: 24 POST / HTTP/1.1',
                'D [05/Mar/2012:11:38:48 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
                'D [05/Mar/2012:11:38:48 -0600] cupsdAuthorize: Authorized as ralph using PeerCred',
                'D [05/Mar/2012:11:38:48 -0600] cupsdReadClient: 24 1.1 Create-Printer-Subscription 1',
                'D [05/Mar/2012:11:38:48 -0600] Create-Printer-Subscription /',
                'D [05/Mar/2012:11:38:48 -0600] cupsdCreateSubscription(con=0x20e9fc60(24), uri="/")',
                'D [05/Mar/2012:11:38:48 -0600] pullmethod="ippget"',
                'D [05/Mar/2012:11:38:48 -0600] notify-lease-duration=86400',
                'D [05/Mar/2012:11:38:48 -0600] notify-time-interval=0',
                'D [05/Mar/2012:11:38:48 -0600] cupsdAddSubscription(mask=17800, dest=(nil)(), job=(nil)(0), uri="(null)")',
                'D [05/Mar/2012:11:38:48 -0600] Added subscription #44 for server.',
                'D [05/Mar/2012:11:38:48 -0600] cupsdMarkDirty(-----S)',
                'D [05/Mar/2012:11:38:48 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Active clients and dirty files"',
                'D [05/Mar/2012:11:38:48 -0600] Returning IPP successful-ok for Create-Printer-Subscription (/) from localhost',
                'D [05/Mar/2012:11:38:48 -0600] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
                'D [05/Mar/2012:11:38:49 -0600] cupsdReadClient: 24 POST / HTTP/1.1',
                'D [05/Mar/2012:11:38:49 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
                'D [05/Mar/2012:11:38:49 -0600] cupsdAuthorize: Authorized as ralph using PeerCred',
                'D [05/Mar/2012:11:38:49 -0600] cupsdReadClient: 24 1.1 Get-Notifications 1',
                'D [05/Mar/2012:11:38:49 -0600] Get-Notifications /',
                'D [05/Mar/2012:11:38:49 -0600] cupsdIsAuthorized: username="ralph"',
                'D [05/Mar/2012:11:38:49 -0600] Returning IPP successful-ok for Get-Notifications (/) from localhost',
                'D [05/Mar/2012:11:38:49 -0600] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
                'D [05/Mar/2012:11:38:54 -0600] cupsdReadClient: 24 POST/jobs/ HTTP/1.1',
                'D [05/Mar/2012:11:38:54 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
                'D [05/Mar/2012:11:38:54 -0600] cupsdAuthorize: Authorized as ralph using PeerCred',
                'D [05/Mar/2012:11:38:54 -0600] cupsdReadClient: 24 1.1 Cancel-Job 1',
                'D [05/Mar/2012:11:38:54 -0600] Cancel-Job ipp://localhost/jobs/9',
                'D [05/Mar/2012:11:38:54 -0600] cupsdIsAuthorized: username="ralph"',
                'D [05/Mar/2012:11:38:54 -0600] cupsdMarkDirty(-----S)',
                'D [05/Mar/2012:11:38:54 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Active clients and dirty files"',
                'I [05/Mar/2012:11:38:54 -0600] [Job 9] Job canceled by "ralph"',
                'D [05/Mar/2012:11:38:54 -0600] cupsdMarkDirty(----J-)',
                'D [05/Mar/2012:11:38:54 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Active clients and dirty files"',
                'D [05/Mar/2012:11:38:54 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Active clients and dirty files"',
                'I [05/Mar/2012:11:38:54 -0600] [Job 9] Canceled by "ralph".',
                'D [05/Mar/2012:11:38:54 -0600] Returning IPP successful-ok for Cancel-Job (ipp://localhost/jobs/9) from localhost',
                'D [05/Mar/2012:11:38:54 -0600] [Notifier] state=3',
                'D [05/Mar/2012:11:38:54 -0600] [Notifier] JobCompleted',
                'D [05/Mar/2012:11:38:54 -0600] cupsdAcceptClient: 31 from localhost (Domain)',
                'D [05/Mar/2012:11:38:54 -0600] cupsdReadClient: 31 POST / HTTP/1.1',
                'D [05/Mar/2012:11:38:54 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Active clients and dirty files"',
                'D [05/Mar/2012:11:38:54 -0600] cupsdAuthorize: No authentication data provided.',
                'D [05/Mar/2012:11:38:54 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Active clients and dirty files"',
                'D [05/Mar/2012:11:38:54 -0600] cupsdReadClient: 31 1.1 Get-Job-Attributes 1',
                'D [05/Mar/2012:11:38:54 -0600] Get-Job-Attributes ipp://localhost/jobs/9',
                'D [05/Mar/2012:11:38:54 -0600] Returning IPP successful-ok for Get-Job-Attributes (ipp://localhost/jobs/9) from localhost',
                'D [05/Mar/2012:11:38:54 -0600] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
                'D [05/Mar/2012:11:38:56 -0600] cupsdReadClient: 24 POST / HTTP/1.1',
                'D [05/Mar/2012:11:38:56 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
                'D [05/Mar/2012:11:38:56 -0600] cupsdAuthorize: Authorized as ralph using PeerCred',
                'D [05/Mar/2012:11:38:56 -0600] cupsdReadClient: 24 1.1 Cancel-Subscription 1',
                'D [05/Mar/2012:11:38:56 -0600] Cancel-Subscription /',
                'D [05/Mar/2012:11:38:56 -0600] cupsdIsAuthorized: username="ralph"',
                'D [05/Mar/2012:11:38:56 -0600] cupsdMarkDirty(-----S)',
                'D [05/Mar/2012:11:38:56 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Active clients and dirty files"',
                'D [05/Mar/2012:11:38:56 -0600] Returning IPP successful-ok for Cancel-Subscription (/) from localhost',
                'D [05/Mar/2012:11:38:56 -0600] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
                'D [05/Mar/2012:11:38:56 -0600] cupsdAcceptClient: 32 from localhost (Domain)',
                'D [05/Mar/2012:11:38:56 -0600] cupsdReadClient: 32 GET /admin/log/error_log HTTP/1.1',
                'D [05/Mar/2012:11:38:56 -0600] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
                'D [05/Mar/2012:11:38:56 -0600] cupsdAuthorize: No authentication data provided.']}
Page 11 (Locale issues):
{'printer_page_size': u'Letter',
  'system_locale_lang': None,
  'user_locale_ctype': 'en_US',
  'user_locale_messages': 'en_US'}

Revision history for this message
Ralph (kesselr1) said :
#18

I'm still unable to access my printer in Ubuntu. Was a work-around or
bug fix implemented for download?
Thank you
Ralph Kessel
On 03/17/2012 01:55 PM, Ralph wrote:
> Question #187679 on cups in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/cups/+question/187679
>
> Ralph posted a new comment:
> I too have been requesting an answer to this problem. The immediate work around is to use my two windows apps.
> But this sucks. This needs to be addressed. I saw a bug was reported to Redhat so this is a cups issue that must be addressed.
>
> Thanks,
> Ralph Kessel
> <email address hidden>
>

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