Unable to print (Network Printer)

Asked by Rajesh

Hi,

  I am Unable to print., Error: Invalid account id.....My network printer is not showing in the find network printer. pls provide me solution.

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actionparsnip (andrew-woodhead666) said :
#1

Can you ping the printer?

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Rajesh (rajesh-baskaran) said :
#2

Yes, I can able to ping..

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actionparsnip (andrew-woodhead666) said :
#3

What printer are you printing to? You never said?

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Rajesh (rajesh-baskaran) said :
#4

I have two printers which is connected to our network.
Xerox workcenter pro 255 PS and Sharp MX-M450N PCL6.., i am unable to connect or print in both of the printers.

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actionparsnip (andrew-woodhead666) said :
#5

When you added the printer, did you add a username and password? This will then be used to connect to the printer with....

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Rajesh (rajesh-baskaran) said :
#6

While adding the printer in find printer option.. Its not asking any username/ passwd., moreover there is no username and passwd for the network printer.

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actionparsnip (andrew-woodhead666) said :
#7

You were, you just blazed past it as you didn't read the screen. You can see in this screenshot:
http://ttcshelbyville.files.wordpress.com/2009/11/add-printer-browsing-computers.jpg?w=300&h=243

If you look at the authentication section, you can add your account there. If you remove the printer then re-add it and you should be ok

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