Can you openm the printer's web interface by entering its IP address into the Location/URL line of a browser and check the configuration of the printer, especially which network protocols are activated (IPP, JetDirect/AppSocket, LPD, ...). Perhaps you need to turn on the support for JetDirect/AppSocket.
Can you openm the printer's web interface by entering its IP address into the Location/URL line of a browser and check the configuration of the printer, especially which network protocols are activated (IPP, JetDirect/ AppSocket, LPD, ...). Perhaps you need to turn on the support for JetDirect/ AppSocket.