Lexmark Z2300 stopped working with Linux Mint 17

Asked by Dave on 2014-11-28

Lexmark Z2300 was working fine with Linux Mint 17
Suddenly couple of days ago stopped working.

I haven't changed anything in my set-up or in CUPS. (Thought there may have been updates)

I tested the printer with two other operating systems & it's still working fine with those. The problem is ONLY with Linux Mint 17....

It doesn't matter what it is I try to print:
I get the usual notification that a print has been queued.
Then there is a delay.
Then I get the "Document Print Status (my jobs)" window with a list of all the 'Stopped' attempts to print, plus an error message:
"There was a problem processing document '(doc name)' (job No.)"

If I hit the 'Diagnose' button, there is another delay, I then get:
"Status Messages"
There are status messages associated with this queue.
The printer's state message is: 'Rendering completed'.

If I then 'Enable Debugging' I get the following Error Log:

D [27/Nov/2014:17:34:42 +0000] [Client 18] Sending file.
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=110426, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=108378, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=106330, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=104282, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=102234, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=100186, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=98138, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=96090, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=94042, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=91994, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=89946, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=87898, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=85850, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=83802, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=81754, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=79706, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=77658, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=75610, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=73562, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=71514, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=69466, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=67418, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=65370, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=63322, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=61274, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=59226, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=57178, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=55130, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=53082, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=51034, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=48986, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=46938, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=44890, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=42842, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=40794, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=38746, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=36698, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=34650, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=32602, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=30554, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=28506, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=26458, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=24410, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=22362, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=20314, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=18266, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=16218, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=14170, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=12122, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=10074, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=8026, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=5978, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=3930, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=1882, response=(nil)(), pipe_pid=0, file=19
D [27/Nov/2014:17:34:42 +0000] [Client 18] Waiting for request.
D [27/Nov/2014:17:34:42 +0000] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 17] POST / HTTP/1.1
D [27/Nov/2014:17:34:42 +0000] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"
D [27/Nov/2014:17:34:42 +0000] [Client 17] No authentication data provided.
D [27/Nov/2014:17:34:42 +0000] [Client 17] 2.0 Get-Jobs 80
D [27/Nov/2014:17:34:42 +0000] Get-Jobs ipp://localhost/printers/
D [27/Nov/2014:17:34:42 +0000] [Job 45] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 46] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 47] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 48] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 49] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Client 17] Returning IPP successful-ok for Get-Jobs (ipp://localhost/printers/) from localhost
D [27/Nov/2014:17:34:42 +0000] [Client 17] Content-Length: 590
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 17] cupsdWriteClient error=0, used=0, state=HTTP_STATE_POST_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=590, response=0x7fcc63d364c0(IPP_IDLE), pipe_pid=0, file=-1
D [27/Nov/2014:17:34:42 +0000] [Client 17] Writing IPP response, ipp_state=DATA, old wused=0, new wused=0
D [27/Nov/2014:17:34:42 +0000] [Client 17] bytes=0, http_state=0, data_remaining=0
D [27/Nov/2014:17:34:42 +0000] [Client 17] Waiting for request.
D [27/Nov/2014:17:34:42 +0000] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 17] POST / HTTP/1.1
D [27/Nov/2014:17:34:42 +0000] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"
D [27/Nov/2014:17:34:42 +0000] [Client 17] No authentication data provided.
D [27/Nov/2014:17:34:42 +0000] [Client 17] 2.0 Get-Jobs 81
D [27/Nov/2014:17:34:42 +0000] Get-Jobs ipp://localhost/printers/
D [27/Nov/2014:17:34:42 +0000] [Job 1] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 2] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 3] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 4] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 5] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 6] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 7] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 8] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 9] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 10] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 11] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 12] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 13] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 14] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 15] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 16] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 17] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 18] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 19] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 20] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 21] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 22] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 23] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 24] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 25] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 26] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 27] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 28] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 29] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 30] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 31] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 32] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 33] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 34] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 35] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 36] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 37] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 38] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 39] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 40] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 41] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 42] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 43] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Job 44] Loading attributes...
D [27/Nov/2014:17:34:42 +0000] [Client 17] Returning IPP successful-ok for Get-Jobs (ipp://localhost/printers/) from localhost
D [27/Nov/2014:17:34:42 +0000] [Client 17] Content-Length: 4607
D [27/Nov/2014:17:34:42 +0000] [Job 1] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 2] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 3] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 4] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 5] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 6] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 7] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 8] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 9] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 10] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 11] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 12] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 13] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 14] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 15] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 16] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 17] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 18] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 19] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 20] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 21] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 22] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 23] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 24] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 25] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 26] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 27] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 28] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 29] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 30] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 31] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 32] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 33] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 34] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 35] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 36] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 37] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 38] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 39] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 40] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 41] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 42] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 43] Removing document files.
D [27/Nov/2014:17:34:42 +0000] [Job 44] Removing document files.
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 17] cupsdWriteClient error=0, used=0, state=HTTP_STATE_POST_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=4607, response=0x7fcc63ccf710(IPP_IDLE), pipe_pid=0, file=-1
D [27/Nov/2014:17:34:42 +0000] [Client 17] Writing IPP response, ipp_state=DATA, old wused=0, new wused=0
D [27/Nov/2014:17:34:42 +0000] [Client 17] bytes=0, http_state=0, data_remaining=0
D [27/Nov/2014:17:34:42 +0000] [Client 17] Waiting for request.
D [27/Nov/2014:17:34:42 +0000] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
D [27/Nov/2014:17:34:42 +0000] [Client 18] PUT /admin/conf/cupsd.conf HTTP/1.1
D [27/Nov/2014:17:34:42 +0000] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"
D [27/Nov/2014:17:34:42 +0000] [Client 18] Authorized as root using PeerCred
D [27/Nov/2014:17:34:42 +0000] cupsdIsAuthorized: username="root"
D [27/Nov/2014:17:34:42 +0000] cupsd is not idle any more, canceling shutdown.
I [27/Nov/2014:17:34:42 +0000] Installing config file "/etc/cups/cupsd.conf"...
D [27/Nov/2014:17:34:42 +0000] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"
D [27/Nov/2014:17:34:42 +0000] [Client 17] Closing connection.
D [27/Nov/2014:17:34:42 +0000] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"
D [27/Nov/2014:17:34:42 +0000] [Client 18] Closing connection.
D [27/Nov/2014:17:34:42 +0000] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"
I [27/Nov/2014:17:34:42 +0000] Generating printcap /var/run/cups/printcap...
D [27/Nov/2014:17:34:42 +0000] cupsdSetBusyState: newbusy="Not busy", busy="Dirty files"
E [27/Nov/2014:17:34:42 +0000] Unknown directive JobPrivateAccess on line 86 of /etc/cups/cupsd.conf.
E [27/Nov/2014:17:34:42 +0000] Unknown directive JobPrivateValues on line 87 of /etc/cups/cupsd.conf.
E [27/Nov/2014:17:34:42 +0000] Unknown directive SubscriptionPrivateAccess on line 88 of /etc/cups/cupsd.conf.
E [27/Nov/2014:17:34:42 +0000] Unknown directive SubscriptionPrivateValues on line 89 of /etc/cups/cupsd.conf.
W [27/Nov/2014:17:34:42 +0000] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'Lexmark-Z2300-Series-Gray..' already exists
W [27/Nov/2014:17:34:42 +0000] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'Lexmark-Z2300-Series-RGB..' already exists

H E L P !
TuftyDave

Question information

Language:
English Edit question
Status:
Needs information
For:
Ubuntu cups-filters Edit question
Assignee:
No assignee Edit question
Last query:
2014-11-30
Last reply:
2014-12-04
arochester (arochester) said : #1

This is "Questions for Ubuntu", it is not "Questions for Linux Mint".

You would be better to ask on the Linux Mint Forums - http://forums.linuxmint.com/

Dave (dave-dae-edwards) said : #2

Yeah I tried that... loads of people look at the question, but I get no
replies!

On 28 November 2014 at 17:11, arochester <
<email address hidden>> wrote:

> Your question #258376 on cups-filters in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/cups-filters/+question/258376
>
> Status: Open => Answered
>
> arochester proposed the following answer:
> This is "Questions for Ubuntu", it is not "Questions for Linux Mint".
>
> You would be better to ask on the Linux Mint Forums -
> http://forums.linuxmint.com/
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/ubuntu/+source/cups-filters/+question/258376/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/cups-filters/+question/258376
>
> You received this question notification because you asked the question.
>

Dave (dave-dae-edwards) said : #3

The first thing I did was try the Linux Mint Forum.
Any questions I ask about printing seem to be ignored.
Lots of people read them, but no one replies.
That's why I came to CUPS

The CUPS forum page has a link for "QUESTIONS ABOUT LINUX" it doesn't specify Mint or Ubuntu.

And, linux Mint uses a lot of Ubuntu stuff, I don't know where the boundaries are. I'm not a techie.

arochester (arochester) said : #4

This website is for official Canonical versions of Ubuntu, It is not for any distro "based" on Ubuntu.

Manfred Hampl (m-hampl) said : #5

I guess the log snippet

E [27/Nov/2014:17:34:42 +0000] Unknown directive JobPrivateAccess on line 86 of /etc/cups/cupsd.conf.
E [27/Nov/2014:17:34:42 +0000] Unknown directive JobPrivateValues on line 87 of /etc/cups/cupsd.conf.
E [27/Nov/2014:17:34:42 +0000] Unknown directive SubscriptionPrivateAccess on line 88 of /etc/cups/cupsd.conf.
E [27/Nov/2014:17:34:42 +0000] Unknown directive SubscriptionPrivateValues on line 89 of /etc/cups/cupsd.conf.

indicates unexpected contents in /etc/cups/cupsd.conf

What are the contents of your /etc/cups/cupsd.conf

Can you revert to the original one and check whether that changes anything?

Dave (dave-dae-edwards) said : #6

OK, I can accept that....
But when I don't get answers from the Linux Mint people, and others tell me
to use the CUPS forum.
I got this link from the CUPS forum.
There doesn't seem to be any real CUPS forum that will answer or attempt to
answer my question?

On 28 November 2014 at 17:26, arochester <
<email address hidden>> wrote:

> Your question #258376 on cups-filters in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/cups-filters/+question/258376
>
> Status: Open => Answered
>
> arochester proposed the following answer:
> This website is for official Canonical versions of Ubuntu, It is not for
> any distro "based" on Ubuntu.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/ubuntu/+source/cups-filters/+question/258376/+confirm?answer_id=3
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/cups-filters/+question/258376
>
> You received this question notification because you asked the question.
>

Dave (dave-dae-edwards) said : #7

Thanks Manfred but nothing has changed in "/etc/cups/cupsd.conf"
Like I say, for weeks it's been running with no problems at all, then all
of a sudden nothing will print.
I haven't touched "/etc/cups/cupsd.conf"

Here are it's contents anyway:

"LogLevel warn
MaxLogSize 1m
# Allow remote access
Port 631
Listen /var/run/cups/cups.sock
Browsing On
BrowseLocalProtocols dnssd
DefaultAuthType Basic
WebInterface Yes
<Location />
  # Allow remote access...
  Order allow,deny
  Allow all
</Location>
<Location /admin>
</Location>
<Location /admin/conf>
  AuthType Default
  Require user @SYSTEM
</Location>
<Policy default>
  JobPrivateAccess default
  JobPrivateValues default
  SubscriptionPrivateAccess default
  SubscriptionPrivateValues default
  <Limit Create-Job Print-Job Print-URI Validate-Job>
    Order deny,allow
  </Limit>
  <Limit Send-Document Send-URI Hold-Job Release-Job Restart-Job Purge-Jobs
Set-Job-Attributes Create-Job-Subscription Renew-Subscription
Cancel-Subscription Get-Notifications Reprocess-Job Cancel-Current-Job
Suspend-Current-Job Resume-Job Cancel-My-Jobs Close-Job CUPS-Move-Job
CUPS-Get-Document>
    Require user @OWNER @SYSTEM
    Order deny,allow
  </Limit>
  <Limit CUPS-Add-Modify-Printer CUPS-Delete-Printer CUPS-Add-Modify-Class
CUPS-Delete-Class CUPS-Set-Default CUPS-Get-Devices>
    AuthType Default
    Require user @SYSTEM
    Order deny,allow
  </Limit>
  <Limit Pause-Printer Resume-Printer Enable-Printer Disable-Printer
Pause-Printer-After-Current-Job Hold-New-Jobs Release-Held-New-Jobs
Deactivate-Printer Activate-Printer Restart-Printer Shutdown-Printer
Startup-Printer Promote-Job Schedule-Job-After Cancel-Jobs CUPS-Accept-Jobs
CUPS-Reject-Jobs>
    AuthType Default
    Require user @SYSTEM
    Order deny,allow
  </Limit>
  <Limit Cancel-Job CUPS-Authenticate-Job>
    Require user @OWNER @SYSTEM
    Order deny,allow
  </Limit>
  <Limit All>
    Order deny,allow
  </Limit>
</Policy>
<Policy authenticated>
  JobPrivateAccess default
  JobPrivateValues default
  SubscriptionPrivateAccess default
  SubscriptionPrivateValues default
  <Limit Create-Job Print-Job Print-URI Validate-Job>
    AuthType Default
    Order deny,allow
  </Limit>
  <Limit Send-Document Send-URI Hold-Job Release-Job Restart-Job Purge-Jobs
Set-Job-Attributes Create-Job-Subscription Renew-Subscription
Cancel-Subscription Get-Notifications Reprocess-Job Cancel-Current-Job
Suspend-Current-Job Resume-Job Cancel-My-Jobs Close-Job CUPS-Move-Job
CUPS-Get-Document>
    AuthType Default
    Require user @OWNER @SYSTEM
    Order deny,allow
  </Limit>
  <Limit CUPS-Add-Modify-Printer CUPS-Delete-Printer CUPS-Add-Modify-Class
CUPS-Delete-Class CUPS-Set-Default>
    AuthType Default
    Require user @SYSTEM
    Order deny,allow
  </Limit>
  <Limit Pause-Printer Resume-Printer Enable-Printer Disable-Printer
Pause-Printer-After-Current-Job Hold-New-Jobs Release-Held-New-Jobs
Deactivate-Printer Activate-Printer Restart-Printer Shutdown-Printer
Startup-Printer Promote-Job Schedule-Job-After Cancel-Jobs CUPS-Accept-Jobs
CUPS-Reject-Jobs>
    AuthType Default
    Require user @SYSTEM
    Order deny,allow
  </Limit>
  <Limit Cancel-Job CUPS-Authenticate-Job>
    AuthType Default
    Require user @OWNER @SYSTEM
    Order deny,allow
  </Limit>
  <Limit All>
    Order deny,allow
  </Limit>
</Policy>
BrowseWebIF Yes
JobPrivateAccess default
JobPrivateValues default
SubscriptionPrivateAccess default
SubscriptionPrivateValues default
"

On 28 November 2014 at 17:56, Manfred Hampl <
<email address hidden>> wrote:

> Your question #258376 on cups-filters in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/cups-filters/+question/258376
>
> Manfred Hampl requested more information:
> I guess the log snippet
>
> E [27/Nov/2014:17:34:42 +0000] Unknown directive JobPrivateAccess on line
> 86 of /etc/cups/cupsd.conf.
> E [27/Nov/2014:17:34:42 +0000] Unknown directive JobPrivateValues on line
> 87 of /etc/cups/cupsd.conf.
> E [27/Nov/2014:17:34:42 +0000] Unknown directive SubscriptionPrivateAccess
> on line 88 of /etc/cups/cupsd.conf.
> E [27/Nov/2014:17:34:42 +0000] Unknown directive SubscriptionPrivateValues
> on line 89 of /etc/cups/cupsd.conf.
>
> indicates unexpected contents in /etc/cups/cupsd.conf
>
> What are the contents of your /etc/cups/cupsd.conf
>
> Can you revert to the original one and check whether that changes
> anything?
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/cups-filters/+question/258376
>
> You received this question notification because you asked the question.
>

Dave (dave-dae-edwards) said : #8

Lines 86 to 89 are the last 3 lines of the file.

On 28 November 2014 at 23:06, Dave <email address hidden>
wrote:

> Your question #258376 on cups-filters in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/cups-filters/+question/258376
>
> You gave more information on the question:
> Thanks Manfred but nothing has changed in "/etc/cups/cupsd.conf"
> Like I say, for weeks it's been running with no problems at all, then all
> of a sudden nothing will print.
> I haven't touched "/etc/cups/cupsd.conf"
>
> Here are it's contents anyway:
>
> "LogLevel warn
> MaxLogSize 1m
> # Allow remote access
> Port 631
> Listen /var/run/cups/cups.sock
> Browsing On
> BrowseLocalProtocols dnssd
> DefaultAuthType Basic
> WebInterface Yes
> <Location />
> # Allow remote access...
> Order allow,deny
> Allow all
> </Location>
> <Location /admin>
> </Location>
> <Location /admin/conf>
> AuthType Default
> Require user @SYSTEM
> </Location>
> <Policy default>
> JobPrivateAccess default
> JobPrivateValues default
> SubscriptionPrivateAccess default
> SubscriptionPrivateValues default
> <Limit Create-Job Print-Job Print-URI Validate-Job>
> Order deny,allow
> </Limit>
> <Limit Send-Document Send-URI Hold-Job Release-Job Restart-Job Purge-Jobs
> Set-Job-Attributes Create-Job-Subscription Renew-Subscription
> Cancel-Subscription Get-Notifications Reprocess-Job Cancel-Current-Job
> Suspend-Current-Job Resume-Job Cancel-My-Jobs Close-Job CUPS-Move-Job
> CUPS-Get-Document>
> Require user @OWNER @SYSTEM
> Order deny,allow
> </Limit>
> <Limit CUPS-Add-Modify-Printer CUPS-Delete-Printer CUPS-Add-Modify-Class
> CUPS-Delete-Class CUPS-Set-Default CUPS-Get-Devices>
> AuthType Default
> Require user @SYSTEM
> Order deny,allow
> </Limit>
> <Limit Pause-Printer Resume-Printer Enable-Printer Disable-Printer
> Pause-Printer-After-Current-Job Hold-New-Jobs Release-Held-New-Jobs
> Deactivate-Printer Activate-Printer Restart-Printer Shutdown-Printer
> Startup-Printer Promote-Job Schedule-Job-After Cancel-Jobs CUPS-Accept-Jobs
> CUPS-Reject-Jobs>
> AuthType Default
> Require user @SYSTEM
> Order deny,allow
> </Limit>
> <Limit Cancel-Job CUPS-Authenticate-Job>
> Require user @OWNER @SYSTEM
> Order deny,allow
> </Limit>
> <Limit All>
> Order deny,allow
> </Limit>
> </Policy>
> <Policy authenticated>
> JobPrivateAccess default
> JobPrivateValues default
> SubscriptionPrivateAccess default
> SubscriptionPrivateValues default
> <Limit Create-Job Print-Job Print-URI Validate-Job>
> AuthType Default
> Order deny,allow
> </Limit>
> <Limit Send-Document Send-URI Hold-Job Release-Job Restart-Job Purge-Jobs
> Set-Job-Attributes Create-Job-Subscription Renew-Subscription
> Cancel-Subscription Get-Notifications Reprocess-Job Cancel-Current-Job
> Suspend-Current-Job Resume-Job Cancel-My-Jobs Close-Job CUPS-Move-Job
> CUPS-Get-Document>
> AuthType Default
> Require user @OWNER @SYSTEM
> Order deny,allow
> </Limit>
> <Limit CUPS-Add-Modify-Printer CUPS-Delete-Printer CUPS-Add-Modify-Class
> CUPS-Delete-Class CUPS-Set-Default>
> AuthType Default
> Require user @SYSTEM
> Order deny,allow
> </Limit>
> <Limit Pause-Printer Resume-Printer Enable-Printer Disable-Printer
> Pause-Printer-After-Current-Job Hold-New-Jobs Release-Held-New-Jobs
> Deactivate-Printer Activate-Printer Restart-Printer Shutdown-Printer
> Startup-Printer Promote-Job Schedule-Job-After Cancel-Jobs CUPS-Accept-Jobs
> CUPS-Reject-Jobs>
> AuthType Default
> Require user @SYSTEM
> Order deny,allow
> </Limit>
> <Limit Cancel-Job CUPS-Authenticate-Job>
> AuthType Default
> Require user @OWNER @SYSTEM
> Order deny,allow
> </Limit>
> <Limit All>
> Order deny,allow
> </Limit>
> </Policy>
> BrowseWebIF Yes
> JobPrivateAccess default
> JobPrivateValues default
> SubscriptionPrivateAccess default
> SubscriptionPrivateValues default
> "
>
>
> On 28 November 2014 at 17:56, Manfred Hampl <
> <email address hidden>> wrote:
>
> > Your question #258376 on cups-filters in Ubuntu changed:
> >
> https://answers.launchpad.net/ubuntu/+source/cups-filters/+question/258376
> >
> > Manfred Hampl requested more information:
> > I guess the log snippet
> >
> > E [27/Nov/2014:17:34:42 +0000] Unknown directive JobPrivateAccess on line
> > 86 of /etc/cups/cupsd.conf.
> > E [27/Nov/2014:17:34:42 +0000] Unknown directive JobPrivateValues on line
> > 87 of /etc/cups/cupsd.conf.
> > E [27/Nov/2014:17:34:42 +0000] Unknown directive
> SubscriptionPrivateAccess
> > on line 88 of /etc/cups/cupsd.conf.
> > E [27/Nov/2014:17:34:42 +0000] Unknown directive
> SubscriptionPrivateValues
> > on line 89 of /etc/cups/cupsd.conf.
> >
> > indicates unexpected contents in /etc/cups/cupsd.conf
> >
> > What are the contents of your /etc/cups/cupsd.conf
> >
> > Can you revert to the original one and check whether that changes
> > anything?
> >
> > --
> > To answer this request for more information, you can either reply to
> > this email or enter your reply at the following page:
> >
> https://answers.launchpad.net/ubuntu/+source/cups-filters/+question/258376
> >
> > You received this question notification because you asked the question.
> >
>
> --
> You received this question notification because you asked the question.
>

Mint is not supported by the Ubuntu community. It has it's own support channels which are entirely separate from Ubuntu. I suggest you post here :
http://forums.linuxmint.com

Dave (dave-dae-edwards) said : #10

Hmmm People don't read these threads before answering....
Thanks actionparsnip, but if you had read the thread you would have seen me say:

"The first thing I did was try the Linux Mint Forum.
Any questions I ask about printing seem to be ignored.
Lots of people read them, but no one replies.
That's why I came to CUPS

The CUPS forum page has a link for "QUESTIONS ABOUT LINUX" it doesn't specify Mint or Ubuntu.

And, linux Mint uses a lot of Ubuntu stuff, I don't know where the boundaries are. I'm not a techie."

So what we're saying here is basically, "you don't have the right OS for getting help with problems"

Probably best go back to Microsoft then..... Linux Mint forum can't help, CUPS forum can't help.
I need to use my printer...... No options really!

Ho hum...

It doesn't matter if Mint uses a lot of Ubuntu stuff, the support communities are separate. NONE of the "Ubuntu based" distributions are supported by the Ubuntu community.

By the same token, Ubuntu is based on Debian but if you post on Debian forums for Ubuntu support you will be told to post on the Ubuntu support forums.

I don't know what you think stating "Probably best go back to Microsoft then" achieves....it doesn't make anyone want to help you any more or any less.

You are using Mint. If your Mint community is not very active then maybe consider installing Ubuntu with a very active community

Dave (dave-dae-edwards) said : #12

OK, so maybe as you say moving to Ubuntu would be another option as well as going back to Microsoft.

I'm really not sure what all this "make people want to help you any more or any less" stuff is about???

I'm not sitting here like some child thinking some people want to help others just don't want to! How stupid would that be!

I'm simply stating black & white facts. With the system I've got, I now can't use my printer, with Microsoft I can, so a valid logical solution to my problem - as I don't seem able to get the help I need - would be to go back to using a Microsoft OS

If you reading some sort of attempt at emotional blackmail into those words, then, again, how stupid is that!

I reiterate however (and have seen others on this forum saying the same) that in the CUPS FORUM (https://www.cups.org/str.php?U) it clearly says: "Report A Linux Printing Problem"

It does not say "Report An Ubuntu Linux Printing Problem"

So you will be getting lots of people with Linux problems forwarded to you who haven't a clue whether their particular 'Linux' printing problem is a generic Linux problem or peculiar to the Ubuntu Distribution of Linux.

Thank you for your input anyway, it's much appreciated.

You are using Mint. Mint isn't supported here. It's that simple

Manfred Hampl (m-hampl) said : #14

Your /etc/cups/cupsd.conf is wrong

JobPrivateAccess default
JobPrivateValues default
SubscriptionPrivateAccess default
SubscriptionPrivateValues default

are allowed only inside a policy paragraph.

As I already stated: Try reverting to the original cupsd.conf
Or is that wrong sample cupsd.conf the one provided by Mint?

Dave (dave-dae-edwards) said : #15

OK. I'm glad you found something wrong.
I'm 100% baffled as to how it came to be wrong, as I've never been anywhere near it.
Everything has worked perfectly until a few days ago, then all of a sudden nothing at all will print.

So I'm really not sure how I can answer your question Manfred, as I've never been anywhere near the cupsd.conf file. And like I say up until a few day ago everything worked absolutely fine.

So... If it's wrong, do you know what I need to do to make it right? Keeping in mind that I've not touched it at all, so I wouldn't know how or why it has become wrong?

Dave (dave-dae-edwards) said : #16

I haven't a clue what Mint originally supplied me with, or if Mint have themselves changed and corrupted it in the last few days.
How would I find that out?

Manfred Hampl (m-hampl) said : #17

We have some knowledge about Ubuntu and try helping users with problems in Ubuntu.
I do not know any details in Mint, so I cannot help further.
Please ask in the Linux Mint forum.

Dave (dave-dae-edwards) said : #18

Thank you...
I did find a file in the /etc/cups folder called cupsd.conf.O which was
dated 27/11/14
So I saved the current one and renamed this '.O' file to become the current
cupsd.conf
I then re-booted, and tried to print, but got the same result. And although
the two files are of slightly different size, the last few lines are
identical in both, so this thing you say is wrong, was wrong in that
version too.

On 30 November 2014 at 16:11, Manfred Hampl <
<email address hidden>> wrote:

> Your question #258376 on cups-filters in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/cups-filters/+question/258376
>
> Manfred Hampl proposed the following answer:
> We have some knowledge about Ubuntu and try helping users with problems in
> Ubuntu.
> I do not know any details in Mint, so I cannot help further.
> Please ask in the Linux Mint forum.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/ubuntu/+source/cups-filters/+question/258376/+confirm?answer_id=16
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/cups-filters/+question/258376
>
> You received this question notification because you asked the question.
>

Dave (dave-dae-edwards) said : #19

After lots of chasing, I just got a reply from Linux Mint forum:

"Linux Mint is fully compatible with Ubuntu. You can search for solutions for the Ubuntu package base that your Linux Mint version uses (listed on http://www.linuxmint.com/download_all.php). Mint 17 uses Ubuntu 14.04 as a package base, and thus uses the same CUPS software."

Could I not get Ubuntu support for the 14.04 package base?

Do I really have to change my operating system because I can't find the right help to sort what seems to be a CUPS problem?

Dave (dave-dae-edwards) said : #20

Would it help if I submitted a new problem with the same error information but only saying that the problem is with Ubuntu 14.04 and CUPS?

Manfred Hampl (m-hampl) said : #21

Please provide the output of the following terminal commands

lsb_release -a
uname -a
apt-cache policy cups
dpkg-query --search '/etc/cups/cupsd.conf*'

Dave (dave-dae-edwards) said : #22

Thanks.
All worked except the last command which returned:

dpkg-query: no path found matching pattern /etc/cups/cupsd.conf*

So, to try to save time & attempt to help, I looked up the command and it said you can check the whole directory.
so I ran the command as follows:

dpkg-query --search /etc/cups

Which gives an output of:

cups-daemon, cups-browsed, cups: /etc/cups

Here are all the responses:

dave@dave-P5Q ~ $ lsb_release -a
No LSB modules are available.
Distributor ID: LinuxMint
Description: Linux Mint 17 Qiana
Release: 17
Codename: qiana

dave@dave-P5Q ~ $ uname -a
Linux dave-P5Q 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:30:00 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

dave@dave-P5Q ~ $ apt-cache policy cups
cups:
  Installed: 1.7.2-0ubuntu1.2
  Candidate: 1.7.2-0ubuntu1.2
  Version table:
 *** 1.7.2-0ubuntu1.2 0
        500 http://mirrors.liquidweb.com/ubuntu/ trusty-updates/main amd64 Packages
        500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 Packages
        100 /var/lib/dpkg/status
     1.7.2-0ubuntu1 0
        500 http://mirrors.liquidweb.com/ubuntu/ trusty/main amd64 Packages

dave@dave-P5Q ~ $ dpkg-query --search /etc/cups
cups-daemon, cups-browsed, cups: /etc/cups

Manfred Hampl (m-hampl) said : #23

Do you have the file /usr/share/cups/cupsd.conf.default on your system?
Can you compare it to your /etc/cups/cupsd.conf file?

Dave (dave-dae-edwards) said : #24

Yes..
Here's the output for a 'diff' command...

dave@dave-P5Q /usr/share/cups $ sudo diff cupsd.conf.default /etc/cups/cupsd.conf
1,8d0
< #
< #
< # Sample configuration file for the CUPS scheduler. See "man cupsd.conf" for a
< # complete description of this file.
< #
<
< # Log general information in error_log - change "warn" to "debug"
< # for troubleshooting...
10,16c2,4
<
< # Deactivate CUPS' internal logrotating, as we provide a better one, especially
< # LogLevel debug2 gets usable now
< MaxLogSize 0
<
< # Only listen for connections from the local machine.
< Listen localhost:631
---
> MaxLogSize 1m
> # Allow remote access
> Port 631
18,20c6
<
< # Show shared printers on the local network.
< Browsing Off
---
> Browsing On
22,23d7
<
< # Default authentication type, when authentication is required...
25,26d8
<
< # Web interface setting...
28,29d9
<
< # Restrict access to the server...
30a11
> # Allow remote access...
31a13
> Allow all
33,34d14
<
< # Restrict access to the admin pages...
36d15
< Order allow,deny
38,39d16
<
< # Restrict access to configuration files...
43d19
< Order allow,deny
45,46d20
<
< # Set the default printer/job policies...
48d21
< # Job/subscription privacy...
53,54d25
<
< # Job-related operations must be done by the owner or an administrator...
58d28
<
63,64d32
<
< # All administration operations require an administrator to authenticate...
70,71d37
<
< # All printer operations require a printer operator to authenticate...
77,78d42
<
< # Only the owner or an administrator can cancel or authenticate a job...
83d46
<
88,89d50
<
< # Set the authenticated printer/job policies...
91d51
< # Job/subscription privacy...
96,97d55
<
< # Job-related operations must be done by the owner or an administrator...
102d59
<
108,109d64
<
< # All administration operations require an administrator to authenticate...
115,116d69
<
< # All printer operations require a printer operator to authenticate...
122,123d74
<
< # Only the owner or an administrator can cancel or authenticate a job...
129d79
<
134,136c84,88
<
< #
< #
---
> BrowseWebIF Yes
> JobPrivateAccess default
> JobPrivateValues default
> SubscriptionPrivateAccess default
> SubscriptionPrivateValues default

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