Comment 76 for bug 978120

Frank,

We've made changes to address problems with Konica-Minolta printers, but you may have found another problem.

We know how to track these problems down, but they take a lot of time and effort (and paper!) on the part of the users as well as us, and so far, no one has seemed willing to see the process through to a conclusion.

If I had direct access to these printers, things would be much quicker, but that's not really practical, unfortunately.