Ubuntu
clamav package

package clamav-base 0.97.5+dfsg-1ubuntu0.12.04.2 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

Asked by Edmundo Rigazzi

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ProblemType: Package
DistroRelease: Ubuntu 12.04
Package: clamav-base 0.97.5+dfsg-1ubuntu0.12.04.2
ProcVersionSignature: Ubuntu 3.2.0-27.43-generic-pae 3.2.21
Uname: Linux 3.2.0-27-generic-pae i686
ApportVersion: 2.0.1-0ubuntu11
AptOrdering:
 clamtk: Remove
 clamav-base: Configure
 clamav-freshclam: Configure
 clamav: Configure
Architecture: i386
Date: Wed Aug 1 19:39:28 2012
DuplicateSignature:
 Setting up clamav-base (0.97.5+dfsg-1ubuntu0.12.04.2) ...
 adduser: Ya existe el usuario `clamav'. Saliendo.
 dpkg: error processing clamav-base (--configure):
  subprocess installed post-installation script returned error exit status 1
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
PackageArchitecture: all
SourcePackage: clamav
Title: package clamav-base 0.97.5+dfsg-1ubuntu0.12.04.2 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)

Question information

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Ubuntu clamav Edit question
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This question was originally filed as bug #1031977.

Revision history for this message
Scott Kitterman (kitterman) said : 		#1

This is not a package bug.

From the dpkg terminal log:

adduser: Ya existe el usuario `clamav'. Saliendo.
dpkg: error processing clamav-base (--configure):

That means you have a non-system clamav user. You need to remove it. Doing:

sudo deluser clamav

should be sufficient, but if not you can ask questions about how to remove the user as a follow-up in this question.

Revision history for this message
Launchpad Janitor (janitor) said : 		#2

This question was expired because it remained in the 'Open' state without activity for the last 15 days.