Webcam failing online identification - coursera

Asked by Marc Eymard on 2014-04-17

Hi,

I am still faily new on Ubuntu but usually get to fix problems myself.
However, I am a bit under pressure on this one:

I take an online course and need to submit assignments with live identification involving my webcam.
Unfortunatelly, the website (coursera) is not able to detect my webcam and the whole online check fails.
My webcam works fine. I have tried to perform the online identification while running Cheese with the camera being on.
The website is still unable to use my camera or to detect whatever it is supposed to detect to make the identification work.

Is there a command line to unblock anything that stops my web browser to respond to their website the way they want?

I would appreciate some help as this is critical for me to be able to identify lproperly on this online course.
Thanks,

Marc

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu cheese Edit question
Assignee:
No assignee Edit question
Solved by:
Marc Eymard
Solved:
2014-04-22
Last query:
2014-04-22
Last reply:
2014-04-17

What is the output of:

lsb_release -a; uname -a

Have you tried other web browsers?

Marc Eymard (marc-eymard-v) said : #2

output as followed:

No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 13.10
Release: 13.10
Codename: saucy
Linux marc-Aspire-V5-121 3.11.0-19-generic #33-Ubuntu SMP Tue Mar 11 18:48:34 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

I will try to use Chromium next time.
I had confirmation that Firefox should work.

Thanks for your reply by the way.

Marc

Marc Eymard (marc-eymard-v) said : #3

Problem solved by following these 2 steps:

1. visit http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager06.html
and update Flash privacy settings
2. use Chrome or Chromium webbrowser

Marc Eymard (marc-eymard-v) said : #4

Problem solved by following these 2 steps:

1. visit http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager06.html
and update Flash privacy settings
2. use Chrome or Chromium webbrowser