Webcam Omega 362348

Asked by Carlos Joel Delgado Pizarro on 2011-08-20

I have a Webcam Omega 362348: http://www.omega.com.tw/webcam-362348.asp
I can't make it work with Ubuntu (11.04 64bit)
I search over the internet, but nothing found.
Please help me with this issue.

My configuration is:
Dell XPS L501X, Intel Core i7, 6Gb DDR3 with Ubuntu 11.04 64bit

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu cheese Edit question
Assignee:
No assignee Edit question
Solved by:
Carlos Joel Delgado Pizarro
Solved:
2011-08-23
Last query:
2011-08-23
Last reply:
2011-08-23

If you run cheese, do you see yourself?

It's not a Ā«cheeseĀ» fact (actually it does nothing to do with cheese), it's Ubuntu's drivers for the webcam.
The OS do not recognize the hardware, I run lsusb and this webcam is not listed there.
I have an integrated webcam bundled in the laptop that works fine, but I need to work with the USB webcam because I'm developping a software that have to work with an external webcam, and the only one I have is this Omega, so I need to make it work with Ubuntu.
So, any tips to make it work?

Please post here the result of lsusb

Cheese is a webcam viewing app, so has EVERYTHING to do with the situation. I never said it was a cheese, I suggested you try the app to see if the cam works there. Try READING what I write, not what you think I write.

Well, if the webcam is not recognized by the OS, cheese (or any other webcam app) weren't going to show anything.
I think it is a drives matter, I was looking over the Internet but didn't find a clue to make it work.

** lsusb without the webcam attached
carlosjdp@cinty-iii:~$ lsusb
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 0408:2fb1 Quanta Computer, Inc.
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

** lsusb with the webcam attached
carlosjdp@cinty-iii:~$ lsusb
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 0408:2fb1 Quanta Computer, Inc.
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

** lsusb with other USB pendrive device attached in the same port (and any other port works the same)
carlosjdp@cinty-iii:~$ lsusb
Bus 003 Device 010: ID 03f0:5307 Hewlett-Packard
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 0408:2fb1 Quanta Computer, Inc.
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Cheese installs some extra drivers, why can't you just try what I say instead of fighting it? Why even ask for help if you aren't going to follow the direction given?

I'm not fighting. I have cheese, camorama, VLC, FFmpeg, etc, even the ov51x...
I tried all of this: https://help.ubuntu.com/community/Webcam but the webcam still don't work.

Can you reboot with the device detached and log in, then insert the device, wait 10 seconds and run:

dmesg | tail -n 15

What is output?

Thanks

I tried with other USB devices in all the ports of my machine, all of them work fine, there is no problem with the ports,
and I plugged the webcam in other computer with -wind0w$- and it works fine.

That's because the drivers have been made by the manufacturer for Windows, compnies get more money supporting Windows as more users use Windows. Linux and other OSes get less love. The manufacturers are businesses so want to make most money so they plough most effort and time into what will make them most money.

Can you please give the output of the command I requested.

Thanks

Yeah, I know that fact about drivers, I had another webcam that worked fine, but this new one is a ^%$#@.

the output is:
carlosjdp@cinty-iii:~$ dmesg | tail -n 15
[ 25.567907] usb 2-1.3: device descriptor read/64, error -32
[ 25.757827] usb 2-1.3: device descriptor read/64, error -32
[ 25.947871] usb 2-1.3: new full speed USB device using ehci_hcd and address 4
[ 26.027809] usb 2-1.3: device descriptor read/64, error -32
[ 26.217616] usb 2-1.3: device descriptor read/64, error -32
[ 26.407413] usb 2-1.3: new full speed USB device using ehci_hcd and address 5
[ 26.827152] usb 2-1.3: device not accepting address 5, error -32
[ 26.907343] usb 2-1.3: new full speed USB device using ehci_hcd and address 6
[ 27.326823] usb 2-1.3: device not accepting address 6, error -32
[ 27.327000] hub 2-1:1.0: unable to enumerate USB device on port 3
[ 31.085235] eth0: no IPv6 routers present
[ 33.744441] CE: hpet6 increased min_delta_ns to 7500 nsec
[ 33.744456] CE: hpet6 increased min_delta_ns to 11250 nsec
[ 33.744468] hrtimer: interrupt took 8781 ns
[ 51.734835] exe (1886): /proc/1886/oom_adj is deprecated, please use /proc/1886/oom_score_adj instead.

By the way, I have 3 USB 3.0 ports.

I run lsusb without any USB device attached to the ports.
carlosjdp@cinty-iii:~$ lsusb
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 0408:2fb1 Quanta Computer, Inc.
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

and lsusb with all the USB ports with a device attached
carlosjdp@cinty-iii:~$ lsusb
Bus 003 Device 005: ID 0bda:8187 Realtek Semiconductor Corp. RTL8187 Wireless Adapter
Bus 003 Device 004: ID 0079:0006 DragonRise Inc. Generic USB Joystick
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 006: ID 05e3:0718 Genesys Logic, Inc.
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 0408:2fb1 Quanta Computer, Inc.
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

all I can suggest is log a bug. Have you tried the oneiric live CD to test it with new kernel

I installed Linux Kernel 3, and it works now.
Thanks for the help anyway!

I have Linux 3 on Natty now, and the webcam works, but with a minimal resolution and a bad white-balanced image, but it works.
Well, now I have to find out how to manage to improve the image quality.