Upgrade Bugzilla on Hardy

Asked by faifo

I download bugzilla3_3.2.0.1-1~hardy2_all.deb from Rolf Leggewie's PPA. After install, configure I got following error when access to the bugzilla. Thanks you for any help.

======
ERROR
======
"Bugzilla has suffered an internal error. Please save this page and send it to <email address hidden> with details of what you were doing at the time this message appeared.

URL: http://mybugs/

Template->process() failed twice.
First error: undef error - DBD::mysql::st execute failed: Unknown column 'subclass' in 'field list' [for Statement "SELECT name, default_value, is_enabled, subclass FROM setting ORDER BY name"] at /usr/share/perl5/Bugzilla/User/Setting.pm line 211 Bugzilla::User::Setting::get_defaults() called at /usr/share/perl5/Bugzilla/User.pm line 349 Bugzilla::User::settings('Bugzilla::User=HASH(0x85d4c40)') called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/global/header.html.tmpl line 50 eval {...} called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/global/header.html.tmpl line 50 eval {...} called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/global/header.html.tmpl line 16 Template::Provider::__ANON__('Template::Context=HASH(0x9093f64)') called at /usr/lib/perl5/Template/Document.pm line 155 eval {...} called at /usr/lib/perl5/Template/Document.pm line 153 Template::Document::process('Template::Document=HASH(0x910969c)', 'Template::Context=HASH(0x9093f64)') called at /usr/lib/perl5/Template/Context.pm line 349 eval {...} called at /usr/lib/perl5/Template/Context.pm line 319 Template::Context::process('Template::Context=HASH(0x9093f64)', 'global/header.html.tmpl', 'HASH(0x90d89d0)') called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/index.html.tmpl line 24 eval {...} called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/index.html.tmpl line 16 Template::Provider::__ANON__('Template::Context=HASH(0x9093f64)') called at /usr/lib/perl5/Template/Document.pm line 155 eval {...} called at /usr/lib/perl5/Template/Document.pm line 153 Template::Document::process('Template::Document=HASH(0x90bcbb8)', 'Template::Context=HASH(0x9093f64)') called at /usr/lib/perl5/Template/Context.pm line 349 eval {...} called at /usr/lib/perl5/Template/Context.pm line 319 Template::Context::process('Template::Context=HASH(0x9093f64)', 'Template::Document=HASH(0x90bcbb8)') called at /usr/lib/perl5/Template/Service.pm line 94 eval {...} called at /usr/lib/perl5/Template/Service.pm line 91 Template::Service::process('Template::Service=HASH(0x9093eb0)', 'index.html.tmpl', 'HASH(0x8fb0820)') called at /usr/lib/perl5/Template.pm line 68 Template::process('Bugzilla::Template=HASH(0x90368c0)', 'index.html.tmpl', 'HASH(0x8fb0820)') called at /usr/lib/cgi-bin/bugzilla3/index.cgi line 73
Second error: undef error - DBD::mysql::st execute failed: Unknown column 'subclass' in 'field list' [for Statement "SELECT name, default_value, is_enabled, subclass FROM setting ORDER BY name"] at /usr/share/perl5/Bugzilla/User/Setting.pm line 211 Bugzilla::User::Setting::get_defaults() called at /usr/share/perl5/Bugzilla/User.pm line 349 Bugzilla::User::settings('Bugzilla::User=HASH(0x85d4c40)') called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/global/header.html.tmpl line 50 eval {...} called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/global/header.html.tmpl line 50 eval {...} called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/global/header.html.tmpl line 16 Template::Provider::__ANON__('Template::Context=HASH(0x9093f64)') called at /usr/lib/perl5/Template/Document.pm line 155 eval {...} called at /usr/lib/perl5/Template/Document.pm line 153 Template::Document::process('Template::Document=HASH(0x910969c)', 'Template::Context=HASH(0x9093f64)') called at /usr/lib/perl5/Template/Context.pm line 349 eval {...} called at /usr/lib/perl5/Template/Context.pm line 319 Template::Context::process('Template::Context=HASH(0x9093f64)', 'global/header.html.tmpl') called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/global/code-error.html.tmpl line 1789 eval {...} called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/global/code-error.html.tmpl line 16 Template::Provider::__ANON__('Template::Context=HASH(0x9093f64)') called at /usr/lib/perl5/Template/Document.pm line 155 eval {...} called at /usr/lib/perl5/Template/Document.pm line 153 Template::Document::process('Template::Document=HASH(0x91c31b4)', 'Template::Context=HASH(0x9093f64)') called at /usr/lib/perl5/Template/Context.pm line 349 eval {...} called at /usr/lib/perl5/Template/Context.pm line 319 Template::Context::process('Template::Context=HASH(0x9093f64)', 'Template::Document=HASH(0x91c31b4)') called at /usr/lib/perl5/Template/Service.pm line 94 eval {...} called at /usr/lib/perl5/Template/Service.pm line 91 Template::Service::process('Template::Service=HASH(0x9093eb0)', 'global/code-error.html.tmpl', 'HASH(0x914728c)') called at /usr/lib/perl5/Template.pm line 68 Template::process('Bugzilla::Template=HASH(0x90368c0)', 'global/code-error.html.tmpl', 'HASH(0x914728c)') called at /usr/share/perl5/Bugzilla/Error.pm line 148 Bugzilla::Error::ThrowTemplateError('Template::Exception=ARRAY(0x91365f0)') called at /usr/lib/cgi-bin/bugzilla3/index.cgi line 73
"
==============================
The output when run sudo ./checksetup.pl
==============================

run-parts --exit-on-error --lsbsysinit /usr/share/bugzilla3/debian//pre-checksetup.d
run-parts: executing /usr/share/bugzilla3/debian//pre-checksetup.d/10fixtemplates
* This is Bugzilla 3.2.0.1-1~hardy2 on perl 5.8.8
* Running on Linux 2.6.24-23-xen #1 SMP Wed Apr 1 23:47:10 UTC 2009

Checking perl modules...
Checking for CGI.pm (v3.21) found v3.15
Checking for TimeDate (v2.21) ok: found v2.22
Checking for PathTools (v0.84) ok: found v3.12
Checking for DBI (v1.41) ok: found v1.601
Checking for Template-Toolkit (v2.15) ok: found v2.19
Checking for Email-Send (v2.00) ok: found v2.192
Checking for Email-MIME (v1.861) ok: found v1.861
Checking for Email-MIME-Modifier (v1.442) ok: found v1.442

Checking available perl DBD modules...
Checking for DBD-Pg (v1.45) not found
Checking for DBD-mysql (v4.00) ok: found v4.005
Checking for DBD-Oracle (v1.19) not found

The following Perl modules are optional:
Checking for GD (v1.20) ok: found v2.35
Checking for Chart (v1.0) ok: found v2.4.1
Checking for Template-GD (any) ok: found v1.56
Checking for GDTextUtil (any) ok: found v0.86
Checking for GDGraph (any) ok: found v1.44
Checking for XML-Twig (any) ok: found v3.32
Checking for MIME-tools (v5.406) ok: found v5.425
Checking for libwww-perl (any) ok: found v2.036
Checking for PatchReader (v0.9.4) not found
Checking for PerlMagick (any) ok: found v6.3.7
Checking for perl-ldap (any) ok: found v0.34
Checking for Authen-SASL (any) ok: found v2.10
Checking for RadiusPerl (any) not found
Checking for SOAP-Lite (any) ok: found v0.69
Checking for HTML-Parser (v3.40) ok: found v3.56
Checking for HTML-Scrubber (any) ok: found v0.08
Checking for Email-MIME-Attachment-Stripper (any) not found
Checking for Email-Reply (any) not found
Checking for mod_perl (v1.999022) ok: found v2.000003
Checking for CGI.pm (v3.11) ok: found v3.15
***********************************************************************
* REQUIRED MODULES *
***********************************************************************
* Bugzilla requires you to install some Perl modules which are either *
* missing from your system, or the version on your system is too old. *
* *
* The latest versions of each module can be installed by running the *
* commands below. *
***********************************************************************
COMMANDS:

    apt-get install libcgi-pm-perl

**********************************************************************
* OPTIONAL MODULES *
**********************************************************************
* Certain Perl modules are not required by Bugzilla, but by *
* installing the latest version you gain access to additional *
* features. *
* *
* The optional modules you do not have installed are listed below, *
* with the name of the feature they enable. If you want to install *
* one of these modules, just run the appropriate command in the *
* "COMMANDS TO INSTALL" section. *
**********************************************************************

***********************************************************************
* MODULE NAME * ENABLES FEATURE(S) *
***********************************************************************
* PatchReader * Patch Viewer *
* RadiusPerl * RADIUS Authentication *
* Email-MIME-Attachment-Stripper * Inbound Email *
* Email-Reply * Inbound Email *
***********************************************************************
COMMANDS TO INSTALL:

    PatchReader: /usr/bin/perl install-module.pl PatchReader
     RadiusPerl: /usr/bin/perl install-module.pl Authen::Radius
Email-MIME-Attachment-Stripper: /usr/bin/perl install-module.pl Email::MIME::Attachment::Stripper
    Email-Reply: /usr/bin/perl install-module.pl Email::Reply

To attempt an automatic install of every required and optional module
with one command, do:

  /usr/bin/perl install-module.pl --all

Running checksetup.pl for site: mybugs
* This is Bugzilla 3.2.0.1-1~hardy2 on perl 5.8.8
* Running on Linux 2.6.24-23-xen #1 SMP Wed Apr 1 23:47:10 UTC 2009

Checking perl modules...
Checking for CGI.pm (v3.21) found v3.15
Checking for TimeDate (v2.21) ok: found v2.22
Checking for PathTools (v0.84) ok: found v3.12
Checking for DBI (v1.41) ok: found v1.601
Checking for Template-Toolkit (v2.15) ok: found v2.19
Checking for Email-Send (v2.00) ok: found v2.192
Checking for Email-MIME (v1.861) ok: found v1.861
Checking for Email-MIME-Modifier (v1.442) ok: found v1.442

Checking available perl DBD modules...
Checking for DBD-Pg (v1.45) not found
Checking for DBD-mysql (v4.00) ok: found v4.005
Checking for DBD-Oracle (v1.19) not found

The following Perl modules are optional:
Checking for GD (v1.20) ok: found v2.35
Checking for Chart (v1.0) ok: found v2.4.1
Checking for Template-GD (any) ok: found v1.56
Checking for GDTextUtil (any) ok: found v0.86
Checking for GDGraph (any) ok: found v1.44
Checking for XML-Twig (any) ok: found v3.32
Checking for MIME-tools (v5.406) ok: found v5.425
Checking for libwww-perl (any) ok: found v2.036
Checking for PatchReader (v0.9.4) not found
Checking for PerlMagick (any) ok: found v6.3.7
Checking for perl-ldap (any) ok: found v0.34
Checking for Authen-SASL (any) ok: found v2.10
Checking for RadiusPerl (any) not found
Checking for SOAP-Lite (any) ok: found v0.69
Checking for HTML-Parser (v3.40) ok: found v3.56
Checking for HTML-Scrubber (any) ok: found v0.08
Checking for Email-MIME-Attachment-Stripper (any) not found
Checking for Email-Reply (any) not found
Checking for mod_perl (v1.999022) ok: found v2.000003
Checking for CGI.pm (v3.11) ok: found v3.15
***********************************************************************
* REQUIRED MODULES *
***********************************************************************
* Bugzilla requires you to install some Perl modules which are either *
* missing from your system, or the version on your system is too old. *
* *
* The latest versions of each module can be installed by running the *
* commands below. *
***********************************************************************
COMMANDS:

    /usr/bin/perl install-module.pl CGI

**********************************************************************
* OPTIONAL MODULES *
**********************************************************************
* Certain Perl modules are not required by Bugzilla, but by *
* installing the latest version you gain access to additional *
* features. *
* *
* The optional modules you do not have installed are listed below, *
* with the name of the feature they enable. If you want to install *
* one of these modules, just run the appropriate command in the *
* "COMMANDS TO INSTALL" section. *
**********************************************************************

***********************************************************************
* MODULE NAME * ENABLES FEATURE(S) *
***********************************************************************
* PatchReader * Patch Viewer *
* RadiusPerl * RADIUS Authentication *
* Email-MIME-Attachment-Stripper * Inbound Email *
* Email-Reply * Inbound Email *
***********************************************************************
COMMANDS TO INSTALL:

    PatchReader: /usr/bin/perl install-module.pl PatchReader
     RadiusPerl: /usr/bin/perl install-module.pl Authen::Radius
Email-MIME-Attachment-Stripper: /usr/bin/perl install-module.pl Email::MIME::Attachment::Stripper
    Email-Reply: /usr/bin/perl install-module.pl Email::Reply

To attempt an automatic install of every required and optional module
with one command, do:

  /usr/bin/perl install-module.pl --all

run-parts --exit-on-error --lsbsysinit /usr/share/bugzilla3/debian//post-checksetup.d
run-parts: executing /usr/share/bugzilla3/debian//post-checksetup.d/10permissions
run-parts: executing /usr/share/bugzilla3/debian//post-checksetup.d/90checkwebdot

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu bugzilla Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
Bhavani Shankar (bhavi) said :
#1

you can test out the latest version of bugzilla on hardy and backport it....

Can you help with this problem?

Provide an answer of your own, or ask faifo for more information if necessary.

To post a message you must log in.