Ubuntu
bugzilla package

Connot install updates

Asked by Deak124

Binary package hint: bugzilla

E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
E: _cache->open() failed, please report.

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu bugzilla Edit question
Assignee:
No assignee Edit question
Solved by:
Bhavani Shankar
Solved:
Last query:
Last reply:

This question was originally filed as bug #236231.

Revision history for this message
Nick Ellery (nick.ellery) said : 		#1

Thanks for your bug report, but this is a support issue. The bug report has been converted into a question. Thanks.

Revision history for this message
Nick Ellery (nick.ellery) said : 		#2

Enter:
sudo dpkg --configure -a
into a terminal to fix the issue.

Revision history for this message
Best Bhavani Shankar (bhavi) said : 		#3

Hello

To correct this problem just open Terminal (Applications → Accessories → Terminal) and type:

sudo dpkg --configure -a

give your user password when requested, you don't see nothing when you type it, then press enter.

Then to dress pending packages please type:

sudo apt-get install -f

Then retry to update and/or to install desired package

Regards

Bhavani Shankar.

Revision history for this message
Deak124 (deanhami2001) said : 		#4

Fixed. Please see my reply to your e-mail.

Revision history for this message
hynek (hvlibl) said : 		#5

Checking for DBD-mysql (v4.00) ok: found v4.011
run-parts --exit-on-error --lsbsysinit /usr/share/bugzilla3/debian//post-checksetup.d
run-parts: executing /usr/share/bugzilla3/debian//post-checksetup.d/10permissions
run-parts: executing /usr/share/bugzilla3/debian//post-checksetup.d/90checkwebdot
/var/lib/dpkg/info/bugzilla3.postinst: Configuration of bugzilla3 failed. Please check if the system requirements are fulfilled.
dpkg: error processing bugzilla3 (--configure):
 subprocess installed post-installation script returned error exit status 14
Errors were encountered while processing:
 bugzilla3
E: Sub-process /usr/bin/dpkg returned an error code (1)

Revision history for this message
hynek (hvlibl) said : 		#6

So it didn't fix it for me