can't burn dvds 11.04

Asked by Patrick M on 2011-07-08

I cannot burn DVDs. I was able to before now suddenly no. I have tried Brasero, K3b, and gnome baker. I get an "input out error" message. The DVD device (sr0) will mount and I can open dvd, cd etc., but not burn. I asked this question before but it got changed to the Brasero thread. I am having the problem with other packages as well. I suspect there is an issue elsewhere. Maybe permissions or something? I am only a little savvy with ubuntu and I cannot figure what is wrong here.

Question information

English Edit question
Ubuntu brasero Edit question
No assignee Edit question
Last query:
Last reply:
Patrick M (prmillius) said : #1

Previously posted as Question #163361 I am reposting because this is not a problem with brasero specifically; no burning packages work.

What make and model is the burning drive?

Patrick M (prmillius) said : #3

Here is the pertinent section of lshw:

              capabilities: nofs
                description: DVD writer
                product: DVD_RW ND-3550A
                vendor: _NEC
                physical id: 1
                bus info: scsi@1:0.0.0
                logical name: /dev/cdrom
                logical name: /dev/cdrw
                logical name: /dev/dvd
                logical name: /dev/dvdrw
                logical name: /dev/scd0
                logical name: /dev/sr0
                version: 1.06
                serial: [
                capabilities: removable audio cd-r cd-rw dvd dvd-r

Patrick M (prmillius) said : #4

Well It looks like back to the Brasero thread... I have the same issue with other Packages.

Patrick M (prmillius) said : #5

I'm trying to get the debug info but when I run " brasero --brasero-media-debug --debug &> brasero-debug.txt " nothing happens...

Patrick M (prmillius) said : #6

something got broke in the last update...

Launchpad Janitor (janitor) said : #7

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Patrick M (prmillius) said : #8

Still having this problem. Please advise...

"I'm trying to get the debug info but when I run " brasero --brasero-media-debug --debug &> brasero-debug.txt " nothing happens..."

It is normal for that command to appear to have no effect. It should create a file called brasero-debug.txt. Are you able to find that file?

Patrick M (prmillius) said : #10

Nope. No debug file. I have also removed abd reinstalled Brasero, no difference

Try xfburn I've never had it fail yet :)

If xfburn doesn't work (or does, but you want to get Brasero working), then try running Brasero like this:

brasero --brasero-media-debug --debug &> ~/Desktop/brasero-debug.txt

(If that command is split into multiple lines in your email, you'll have to copy it directly from

That should put the log file on your desktop. Then you can paste its contents here (if it's a few hundred lines or less) or at (if it's longer).

Can you help with this problem?

Provide an answer of your own, or ask Patrick M for more information if necessary.

To post a message you must log in.