Bluetooth is not working

Asked by deepanzone on 2010-07-16

Hi,
Am using Dell inspiron 1545.
In ubuntu 9.10, Bluetooth is not working, even bluetooth symbol is also not found.
Please help me towards this issue.

The following is result of lspci:
$ lspci
00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub (rev 07)
00:02.0 VGA compatible controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 07)
00:02.1 Display controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 07)
00:1a.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 03)
00:1a.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 03)
00:1a.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 (rev 03)
00:1c.2 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 (rev 03)
00:1c.4 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93)
00:1f.0 ISA bridge: Intel Corporation ICH9M LPC Interface Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation ICH9M/M-E SATA AHCI Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 03)
09:00.0 Ethernet controller: Marvell Technology Group Ltd. 88E8040 PCI-E Fast Ethernet Controller (rev 13)
0c:00.0 Network controller: Broadcom Corporation BCM4312 802.11b/g (rev 01)

The following is the output for lsusb:
$ lsusb
Bus 003 Device 003: ID 413c:8161 Dell Computer Corp.
Bus 003 Device 004: ID 413c:8162 Dell Computer Corp.
Bus 003 Device 002: ID 0a5c:4500 Broadcom Corp.
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 003: ID 0bda:0158 Realtek Semiconductor Corp. Mass Stroage Device
Bus 001 Device 004: ID 0c45:63ee Microdia
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

The following is the output for hcitool scan:
Device is not available: No such device

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu bluez Edit question
Assignee:
No assignee Edit question
Solved by:
actionparsnip
Solved:
2010-08-18
Last query:
2010-08-18
Last reply:
2010-08-18

Can you give the output of:

lsusb; lspci; hcitool scan

Thanks

deepanzone (deepanzone) said : #2

The following is result of lspci:
$ lspci
00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory
Controller Hub (rev 07)
00:02.0 VGA compatible controller: Intel Corporation Mobile 4 Series Chipset
Integrated Graphics Controller (rev 07)
00:02.1 Display controller: Intel Corporation Mobile 4 Series Chipset
Integrated Graphics Controller (rev 07)
00:1a.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI
Controller #4 (rev 03)
00:1a.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI
Controller #5 (rev 03)
00:1a.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI
Controller #6 (rev 03)
00:1a.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI
Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio
Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port
1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port
2 (rev 03)
00:1c.2 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port
3 (rev 03)
00:1c.4 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port
5 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI
Controller #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI
Controller #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI
Controller #3 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI
Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93)
00:1f.0 ISA bridge: Intel Corporation ICH9M LPC Interface Controller (rev
03)
00:1f.2 SATA controller: Intel Corporation ICH9M/M-E SATA AHCI Controller
(rev 03)
00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev
03)
09:00.0 Ethernet controller: Marvell Technology Group Ltd. 88E8040 PCI-E
Fast Ethernet Controller (rev 13)
0c:00.0 Network controller: Broadcom Corporation BCM4312 802.11b/g (rev 01)

The following is the output for lsusb:
$ lsusb
Bus 003 Device 003: ID 413c:8161 Dell Computer Corp.
Bus 003 Device 004: ID 413c:8162 Dell Computer Corp.
Bus 003 Device 002: ID 0a5c:4500 Broadcom Corp.
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 003: ID 0bda:0158 Realtek Semiconductor Corp. Mass Stroage
Device
Bus 001 Device 004: ID 0c45:63ee Microdia
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

The following is the output for hcitool scan:
Device is not available: No such device

deepanzone (deepanzone) said : #4

Friend,
I still know what to do?
Can you give me step by step process?

PeterPall (peterpall) said : #5

If I fully understand Bug #342025 your problem might be due to a bug that existed in Ubuntu 8.10.

Perhaps updating to a newer version of Ubuntu would help. The information that nobody has posted any comments to the bug might be a hint that it does; There is a new ubuntu version available right now, and in my experience it runs rather stable and fast.

Since my computer was shipped without bluetooth I bought a 8$ USB one (that sticks out of my computer by about 4mm) instead, which works fine. But I have to admit that this solution is not as elegant as one could wish.

PeterPall (peterpall) said : #6

Not that it really will help you since your hardware is not detected, but the bluetooth icon can be started manually, too: Just go to a terminal and type
bluetooth-applet

deepanzone (deepanzone) said : #7

Hi Peterpall,
Thanks.
Am using 9.10 version only.
Should i update it too 10?
No other way to activate my bluetooth?

Worth a try, you may need the later kernel.
https://help.ubuntu.com/community/UpgradeNotes

deepanzone (deepanzone) said : #9

Hello,
Now i've upgrade my 9.10 to 10.04 using "alternate cd".
But am still facing the same problem, that i was unable to use my bluetooth.
My laptop is "Dell Inspiron 1545"

I'd log a bug then. Seems its certified though:
http://webapps.ubuntu.com/certification/hardware/200910-4252/

deepanzone (deepanzone) said : #11

Thanks actionparsnip, that solved my question.