Ubuntu
apt package

Can't update anything?

Asked by Isaac Harewood

My output from referral from https://help.ubuntu.com/community/PackageManagerTroubleshootingProcedure

root@helloworld:/home/mcserver# ubuntu-support-status
Support status summary of 'helloworld.dyndns.org':

You have 563 packages (100.0%) that can not/no longer be downloaded
You have 0 packages (0.0%) that are unsupported

Run with --show-unsupported, --show-supported or --show-all to see more details
root@helloworld:/home/mcserver# sudo grep -R proxy /etc/apt/*
root@helloworld:/home/mcserver# grep proxy /etc/environment
root@helloworld:/home/mcserver# echo $http_proxy

root@helloworld:/home/mcserver# echo $ftp_proxy

root@helloworld:/home/mcserver# grep proxy /etc/bash.bashrc
root@helloworld:/home/mcserver# grep proxy ~/.bashrc
root@helloworld:/home/mcserver# cat /etc/apt/apt.conf
cat: /etc/apt/apt.conf: No such file or directory
root@helloworld:/home/mcserver# sudo fuser -vvv /var/lib/dpkg/lock
root@helloworld:/home/mcserver# sudo fuser -vvv /var/cache/apt/archives/lock
root@helloworld:/home/mcserver# cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=12.04
DISTRIB_CODENAME=precise
DISTRIB_DESCRIPTION="Ubuntu 12.04.4 LTS"
root@helloworld:/home/mcserver# uname -a
Linux helloworld.dyndns.org 3.8.0-35-generic #50~precise1-Ubuntu SMP Wed Dec 4 17:28:45 UTC 2013 i686 i686 i386 GNU/Linux
root@helloworld:/home/mcserver# sudo rm /var/lib/apt/lists/lock
root@helloworld:/home/mcserver# sudo rm /var/cache/apt/archives/lock
root@helloworld:/home/mcserver# sudo rm /var/lib/dpkg/lock
root@helloworld:/home/mcserver# sudo cp -arf /var/lib/dpkg /var/lib/dpkg.backup
^Z
[1]+ Stopped sudo cp -arf /var/lib/dpkg /var/lib/dpkg.backup
root@helloworld:/home/mcserver# sudo cp -arf /var/lib/dpkg /var/lib/dpkg.backup
^Z
[2]+ Stopped sudo cp -arf /var/lib/dpkg /var/lib/dpkg.backup
root@helloworld:/home/mcserver# sudo mv /var/lib/dpkg/status /var/lib/dpkg/status-bad
root@helloworld:/home/mcserver# sudo cp /var/lib/dpkg/status-old /var/lib/dpkg/status || sudo cp /var/backups/apt.extended_states.0 /var/lib/dpkg/status
root@helloworld:/home/mcserver# sudo mv /var/lib/dpkg/available /var/lib/dpkg/available-bad
root@helloworld:/home/mcserver# sudo cp /var/lib/dpkg/available-old /var/lib/dpkg/available
root@helloworld:/home/mcserver# sudo rm -rf /var/lib/dpkg/updates/*
root@helloworld:/home/mcserver# sudo rm -rf /var/lib/apt/lists
root@helloworld:/home/mcserver# sudo rm /var/cache/apt/*.bin
root@helloworld:/home/mcserver# sudo mkdir /var/lib/apt/lists
root@helloworld:/home/mcserver# sudo mkdir /var/lib/apt/lists/partial
root@helloworld:/home/mcserver# LANG=C;sudo apt-get clean
root@helloworld:/home/mcserver# LANG=C;sudo apt-get autoclean
Reading package lists... Done
Building dependency tree
Reading state information... Done
root@helloworld:/home/mcserver# LANG=C;sudo apt-get --purge autoremove
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
root@helloworld:/home/mcserver# LANG=C;sudo apt-get --fix-missing update -o APT::Cache-Limit=100000000
Err http://uk.archive.ubuntu.com precise Release.gpg
  Temporary failure resolving 'uk.archive.ubuntu.com'
Err http://ppa.launchpad.net precise Release.gpg
  Temporary failure resolving 'ppa.launchpad.net'
Err http://uk.archive.ubuntu.com precise-security Release.gpg
  Temporary failure resolving 'uk.archive.ubuntu.com'
Err http://uk.archive.ubuntu.com precise-updates Release.gpg
  Temporary failure resolving 'uk.archive.ubuntu.com'
Err http://uk.archive.ubuntu.com precise-proposed Release.gpg
  Temporary failure resolving 'uk.archive.ubuntu.com'
Reading package lists... Done
W: Failed to fetch http://uk.archive.ubuntu.com/ubuntu/dists/precise/Release.gpg Temporary failure resolving 'uk.archive.ubuntu.com'

W: Failed to fetch http://uk.archive.ubuntu.com/ubuntu/dists/precise-security/Release.gpg Temporary failure resolving 'uk.archive.ubuntu.com'

W: Failed to fetch http://uk.archive.ubuntu.com/ubuntu/dists/precise-updates/Release.gpg Temporary failure resolving 'uk.archive.ubuntu.com'

W: Failed to fetch http://uk.archive.ubuntu.com/ubuntu/dists/precise-proposed/Release.gpg Temporary failure resolving 'uk.archive.ubuntu.com'

W: Failed to fetch http://ppa.launchpad.net/webupd8team/java/ubuntu/dists/precise/Release.gpg Temporary failure resolving 'ppa.launchpad.net'

W: Some index files failed to download. They have been ignored, or old ones used instead.
root@helloworld:/home/mcserver# LANG=C;sudo apt-get --fix-missing update -o APT::Cache-Limit=100000000
Err http://uk.archive.ubuntu.com precise Release.gpg
  Temporary failure resolving 'uk.archive.ubuntu.com'
Err http://ppa.launchpad.net precise Release.gpg
  Temporary failure resolving 'ppa.launchpad.net'
Err http://uk.archive.ubuntu.com precise-security Release.gpg
  Temporary failure resolving 'uk.archive.ubuntu.com'
Err http://uk.archive.ubuntu.com precise-updates Release.gpg
  Temporary failure resolving 'uk.archive.ubuntu.com'
Err http://uk.archive.ubuntu.com precise-proposed Release.gpg
  Temporary failure resolving 'uk.archive.ubuntu.com'
Reading package lists... Done
W: Failed to fetch http://uk.archive.ubuntu.com/ubuntu/dists/precise/Release.gpg Temporary failure resolving 'uk.archive.ubuntu.com'

W: Failed to fetch http://uk.archive.ubuntu.com/ubuntu/dists/precise-security/Release.gpg Temporary failure resolving 'uk.archive.ubuntu.com'

W: Failed to fetch http://uk.archive.ubuntu.com/ubuntu/dists/precise-updates/Release.gpg Temporary failure resolving 'uk.archive.ubuntu.com'

W: Failed to fetch http://uk.archive.ubuntu.com/ubuntu/dists/precise-proposed/Release.gpg Temporary failure resolving 'uk.archive.ubuntu.com'

W: Failed to fetch http://ppa.launchpad.net/webupd8team/java/ubuntu/dists/precise/Release.gpg Temporary failure resolving 'ppa.launchpad.net'

W: Some index files failed to download. They have been ignored, or old ones used instead.
root@helloworld:/home/mcserver# sudo dpkg --configure -a
root@helloworld:/home/mcserver# sudo dpkg --clear-avail
root@helloworld:/home/mcserver# LANG=C;sudo apt-get -f install
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
root@helloworld:/home/mcserver# LANG=C;sudo apt-get --fix-missing install
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
root@helloworld:/home/mcserver# LANG=C;sudo apt-get update -o APT::Cache-Limit=100000000 && sudo apt-get dist-upgrade
Err http://uk.archive.ubuntu.com precise Release.gpg
  Temporary failure resolving 'uk.archive.ubuntu.com'
Err http://ppa.launchpad.net precise Release.gpg
  Temporary failure resolving 'ppa.launchpad.net'
Err http://uk.archive.ubuntu.com precise-security Release.gpg
  Temporary failure resolving 'uk.archive.ubuntu.com'
Err http://uk.archive.ubuntu.com precise-updates Release.gpg
  Temporary failure resolving 'uk.archive.ubuntu.com'
Err http://uk.archive.ubuntu.com precise-proposed Release.gpg
  Temporary failure resolving 'uk.archive.ubuntu.com'
Reading package lists... Done
W: Failed to fetch http://uk.archive.ubuntu.com/ubuntu/dists/precise/Release.gpg Temporary failure resolving 'uk.archive.ubuntu.com'

W: Failed to fetch http://uk.archive.ubuntu.com/ubuntu/dists/precise-security/Release.gpg Temporary failure resolving 'uk.archive.ubuntu.com'

W: Failed to fetch http://uk.archive.ubuntu.com/ubuntu/dists/precise-updates/Release.gpg Temporary failure resolving 'uk.archive.ubuntu.com'

W: Failed to fetch http://uk.archive.ubuntu.com/ubuntu/dists/precise-proposed/Release.gpg Temporary failure resolving 'uk.archive.ubuntu.com'

W: Failed to fetch http://ppa.launchpad.net/webupd8team/java/ubuntu/dists/precise/Release.gpg Temporary failure resolving 'ppa.launchpad.net'

W: Some index files failed to download. They have been ignored, or old ones used instead.
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
root@helloworld:/home/mcserver# find /etc/apt -name '*.list' -exec bash -c 'echo -e "\n$1\n"; cat -n "$1"' _ '{}' \;

/etc/apt/sources.list.d/webupd8team-java-precise.list

     1 deb http://ppa.launchpad.net/webupd8team/java/ubuntu precise main
     2 deb-src http://ppa.launchpad.net/webupd8team/java/ubuntu precise main

/etc/apt/sources.list

     1 ###### Ubuntu Main Repos
     2 deb http://uk.archive.ubuntu.com/ubuntu/ precise main restricted universe multiverse
     3 deb-src http://uk.archive.ubuntu.com/ubuntu/ precise main restricted universe multiverse
     4
     5 ###### Ubuntu Update Repos
     6 deb http://uk.archive.ubuntu.com/ubuntu/ precise-security main restricted universe multiverse
     7 deb http://uk.archive.ubuntu.com/ubuntu/ precise-updates main restricted universe multiverse
     8 deb-src http://uk.archive.ubuntu.com/ubuntu/ precise-security main restricted universe multiverse
     9 deb-src http://uk.archive.ubuntu.com/ubuntu/ precise-updates main restricted universe multiverse
    10 deb-src http://uk.archive.ubuntu.com/ubuntu/ precise-proposed main restricted universe multiverse
    11
    12 ###### Ubuntu Partner Repo
    13 #deb http://archive.canonical.com/ubuntu precise partner
    14 #deb-src http://archive.canonical.com/ubuntu precise partner
    15
    16
root@helloworld:/home/mcserver#

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Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#1

What is the output of :

df -f; echo; df -i

Thanks

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#2

Please try the instructions here:

http://askubuntu.com/questions/91543/apt-get-update-fails-to-fetch-files-temporary-failure-resolving-error

Please also send us the Terminal output of this command:

ping 8.8.8.8

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#3

Your Terminal output shows this interesting line:

Support status summary of 'helloworld.dyndns.org':

Maybe you have a DNS issue related to helloworld.dyndns.org....

If DNS resolution is not working, you would get the issue described above.

That is why I need to see the output of this command:

ping 8.8.8.8 ; cat /etc/resolv.conf

Revision history for this message
Isaac Harewood (tuffshark) said : 		#4

mcserver@helloworld:~$ df -f; echo; df -i
df: invalid option -- 'f'
Try `df --help' for more information.

Filesystem Inodes IUsed IFree IUse% Mounted on
/dev/sda1 2395568 102206 2293362 5% /
udev 92784 462 92322 1% /dev
tmpfs 94847 358 94489 1% /run
none 94847 2 94845 1% /run/lock
none 94847 1 94846 1% /run/shm
cgroup 94847 10 94837 1% /sys/fs/cgroup
mcserver@helloworld:~$

Revision history for this message
Isaac Harewood (tuffshark) said : 		#5

mcserver@helloworld:~$ ping 8.8.8.8
PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data.
64 bytes from 8.8.8.8: icmp_req=1 ttl=50 time=45.4 ms
64 bytes from 8.8.8.8: icmp_req=2 ttl=50 time=45.3 ms
64 bytes from 8.8.8.8: icmp_req=3 ttl=50 time=46.1 ms
64 bytes from 8.8.8.8: icmp_req=4 ttl=50 time=68.3 ms
64 bytes from 8.8.8.8: icmp_req=5 ttl=50 time=76.5 ms
64 bytes from 8.8.8.8: icmp_req=6 ttl=50 time=46.0 ms
64 bytes from 8.8.8.8: icmp_req=7 ttl=50 time=46.1 ms
64 bytes from 8.8.8.8: icmp_req=8 ttl=50 time=45.8 ms
64 bytes from 8.8.8.8: icmp_req=9 ttl=50 time=45.8 ms
64 bytes from 8.8.8.8: icmp_req=10 ttl=50 time=46.3 ms
64 bytes from 8.8.8.8: icmp_req=11 ttl=50 time=45.6 ms
^Z^Z
[2]+ Stopped ping 8.8.8.8
mcserver@helloworld:~$

Revision history for this message
Isaac Harewood (tuffshark) said : 		#6

Thanks for the help everyone :)

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#7

Run this command:

gksudo gedit /etc/resolv.conf

Using the gedit editor, remove everything in the /etc/resolv.conf file and only put the following line in the file:

nameserver 8.8.8.8

Save the change to the /etc/resolv.conf file.

Reboot and retest.

Hopefully this change will solve your DNS resolution issue.

More info about this is here:

https://developers.google.com/speed/public-dns/docs/using

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#8

try:

echo "nameserver 8.8.8.8" | sudo tee -a /etc/resolvconf/resolv.conf.d/head

Reboot to test. Resolv.conf is generated at boot. The command will make the changes stick.

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