apport add information to existing bug

Asked by Micah Gersten on 2009-03-27

Binary package hint: apport

Would it be beneficial for apport to allow adding crash data to an existing bug or is it better to open a new bug and mark it a duplicate or merge it in with the old one?

Question information

English Edit question
Ubuntu apport Edit question
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Solved by:
Daniel Hahler
Last query:
Last reply:

This question was originally filed as bug #349933.

Best Daniel Hahler (blueyed) said : #1

It's not currently possible (as far as I know) to attach a crash file to a bug report (which may already have a crash attached) and then get it retraced.
You could get it to work by attaching a crash file and adding relevant apport-retrace tags, but if I remember correctly that did not work for me when I've tried it.

Therefore, please submit a new crash report as a new bug (which then can get retraced etc) and either mark it as dupe of the original bug (and mention an available backtrace / additional info there), or merge the old bug into the new one (if there are no comments yet, for example).

This depends on the situation, but in general its good to have a crash in a separate bug, at least that's how I understand/use it.

Micah Gersten (micahg) said : #2

Thanks Daniel Hahler, that solved my question.