[Usability] ubuntu-bug does not alow reporting of system bug

Asked by Shannon on 2012-05-11

This is a usability problem -- it makes reporting ubuntu bugs harder.

I found a problem with I reported as Bug #998030, but the information uploaded by ubuntu-bug in that bug may NOT be correct. The reason is that:

1) I am sure it is a system wide bug, but launchpad does not allow me to report it directly, it just give me instructions to run ubuntu-bug

2) it is a system component bug, but ubuntu-bug INSIST me to provide a package!

If this is not a bug and the behavior is intended, I would be very appreciated if anyone can explain what is the best route to report bug such as #998030

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: apport 2.0.1-0ubuntu7
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic x86_64
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
Date: Fri May 11 20:51:56 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu apport Edit question
Assignee:
No assignee Edit question
Last query:
2012-05-11
Last reply:
2012-05-23
Bob Bib (bobbib) said : #1

xrfang-gmail,
BTW, you can convert this bug to a question if you wish.

Bob Bib (bobbib) said : #2

1) does the "solution" I've provided at the bug discussion page help?
---
If you experience some GUI misbehaviour, you can execute the following command:
ubuntu-bug --window
and then click on the affected element as prompted.
---

2) As for now, ubuntu-bug GUI dialog lacks many useful categories.
If you don't know exactly what's the name of affected package, execute something like:
ubuntu-bug ubuntu-desktop
It will report a bug against the "Ubuntu desktop" metapackage.

Can you help with this problem?

Provide an answer of your own, or ask Shannon for more information if necessary.

To post a message you must log in.